Had dinner at the newly renovated Pizza by the bay on 1st May 2012. we were seated outdoor. We had to wait for half an hour just to be served water, another 15 minuted for our order to be taken. The staff seemed lost, were not courteous and werent bothered that almost everyone were complaining about the slow/bad service. The food was ok, but the entire experience was ruined by the service.
They had a 10.5 or so Service Charge added to the bill, which I felt was ridiculous for the service was slow. I dont think they deserved a tip for their indifferent attitude.
I have been to this place many times since my school days, but this callous attitude has made sure that I wont go back!!