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“Very clean with great staff service!” 5 of 5 bubbles
Review of Grand Hyatt Mumbai

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Grand Hyatt Mumbai
Ranked #23 of 428 Hotels in Mumbai
Certificate of Excellence
Singapore, Singapore
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very clean with great staff service!”
5 of 5 bubbles Reviewed 6 February 2012

Spend two days at grand hyatt for a business trip. Room were huge and spacious and greeted by polite staff around the hotel. Location was near to airport.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nnantasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,361 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (438)
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Nairobi, Kenya
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

I have stayed at most of the 5* hotels in Mumbai such as the Taj Lands End, Oberoi, Leela and Trident, and have no hesitation to recommend the Grand Hyatt Mumbai as the very best in terms of service, rooms, restaurants, luxury and hospitality.
Our airport transfers were handled courteously; welcomed at the hotel by our names; check in at the room along with an upgrade option to the club floor (which we took up); excellent choice of restaurants which included a fascinating buffet at the 55 East Restaurant which was made even special by their experienced staff; spacious and the biggest rooms in Mumbai, best club floor in Mumbai with attentive staff and excellent selection of canapes and masala tea.
What was special is that the staff in the club floor presented me with a birthday gift and was greeted by each and every staff which made this a very special day.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SanjG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urbandale, Iowa
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

I stayed here for a couple of nights on business and this hotel provided all the creature comforts of home while in the busy and unpredictable city of Mumbai. The rooms were very modern, having pretty much everything that you would expect except for an in-room fridge. The breakfast buffet was your typical international fare with made to order omelets and a decent selection of hot and cold items. Due to my crazy schedule, I only ordered room service for my dinners, but the meals were always prompt, warm, and decent tasting. The gym has a wide assortment of cardio and weight lifting equipment to continue your workout regimen while away. Security is very good here with guards and gates at the front. There was a little bit of a musty smell in the hotel, but I think that comes with the territory in humid India.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mannibalignasay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

Great location close to airports beautiful large rooms and friendly staff.Stayed there New Years eve 2011 .Although hotel was busy service was excellent.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Buck1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

I have just returned from a 9 night stay at the Grand Hyatt for a business trip. The hotel is very impressive. Tight security [cars have to go through 2 checkpoints and cars searched/checked for bombs] before you can even get to the front door. Then all individuals entering the hotel have to go through a scanner and have their bags xrayed.

Clean throughout, very friendly and efficient staff and a lot of eating choices. It contains several beautifully decorated restaurants - all with fantastic service.

There is a choice of Indian, chinese, western, italian restaruants. I ate in all of them and couldnt fault any meals. One particular highlight was the pomegranite mojito in the chinese restaurant. Made right in front of you containing fresh ginger and chilli - it was fantastic.

The rooms are very roomy, superbly clean and in good condition. It met all my needs for this trip.

I added access to the 'Grand Club' facilities which gave me addiitional access to free internet access, Grand Club cocktails and canapes every evening from 6-8pm, free return ride to the airport.

I also hired a conference room from their business centre and everything went without a hitch.

My only issue during the stay was an issue the hotel had with mosquitos. I was bitten about 20 times - and all the bites were while i was in the public areas inside the hotel.

I was informed this was very unusual to have such mosquito activity but there is building works around the hotel [this cannot be heard while you are in the hotel] and this may account for the problem. The hotel was very helpful with providing me repellant creams and plugs for my room but this did dampen my experience as I had to wear long sleeves and trousers and full shoes for the rest of the trip- and I would have expected the hotel to be the haven from the creatures rather than the home.

The only other thing I would mention is that although the Hyatt is magnificant, the hotel is surrounded by slums and people living on the street. It was a real eye opener, however if you want to visit Mumbai, I would recommend this hotel.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank carolans69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Mumbai

Property: Grand Hyatt Mumbai
Address: Off Western Express Highway | Santacruz (East), Mumbai 400055, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mumbai
#17 Business Hotel in Mumbai
#18 Family Hotel in Mumbai
#20 Spa Hotel in Mumbai
#20 Romantic Hotel in Mumbai
#20 Luxury Hotel in Mumbai
Price range (per night): ₹ 7,455 - ₹ 25,169
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Number of rooms: 547
Official Description (provided by the hotel):
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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