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“Not five star, but a very good experience”

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Sun-n-Sand Hotel, Mumbai
Ranked #70 of 444 Hotels in Mumbai
Sydney
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Not five star, but a very good experience”
4 of 5 bubbles Reviewed 24 April 2012

Our family of three adults stayed here for eight nights in the second week of April. We found the staff exceptionally kind and helpful, housekeeping and staff at Aqua restaurant were always ready to help with any request. Yes, staff do expect tips, but this is India and one should realise that a little goes a long way. If you are nice to people, they will respond accordingly. Nothing was too much trouble.
Breakfast is a bit crowded and slow service, but at all other times, everything was as it should be.
The food was great, cannot understand the reviews of food not being good and service bad ! We have eaten at this hotel for the past twenty five years, always enjoyed it, and this was one of the main reasons we chose to stay here.
We were upgraded to an Executive room, really big, three adults comfortably spread out.
Thank you Sun n Sand, if we ever need to stay in this part of Bombay again, there will be no hesitation in coming back.

Room Tip: A higher floor, non smoking, sea view not as important as size of the room for a longer stay. You ca...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 May 2012
Thank you for sharing your experience with us! It is with the help of valuable feedback such as yours that we can continue our efforts towards attaining guest satisfaction.

We would love to see you at our other 3 properties as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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720 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
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English first
Cincinnati
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

This was the first high end beach hotel in Mumbai, then Bombay. Pictures of the Hollywood and Bollywood stars who stayed here grace the lobby. Lovely pool, swaying palm trees, right on the beach. On rung down from the top tier of Indian hotels ( which are some of the grandest in the world), this has a classic simplicity that I really enjoy. Reminds me of Key West or the Caribbean in the 50's. Food is good and varied.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJKoglCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 May 2012
This year we are celebrating our Golden Anniversary and have been practicing our credo "Small enough to listen, Big enough to serve".

Thank you for sharing your experience with us. We hope to see you soon at Sun-n-Sand Hotel, Juhu, Mumbai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
2 reviews
4 of 5 bubbles Reviewed 20 April 2012

I've made a youtube video as a review of this hotel, please see for detailed information..

http://www.youtube.com/watch?v=YgJeouB1hy8


This hotel is located at the very famous and popular Juhu Beach. It also has close proximity to Bandra, Andheri and the Chhatrapati Shivaji International Airport, Mumbai.

Since the hotel was booked by the company I work for, I got a negotiated discounted rate among other facilities like complimentary pickup and drop to/from the airport.

The room that I stayed in wasn't sea facing so all I got was a crap view. Be sure to ask for a beach facing room if you decide to stay here.

The hotel has a beach facing bar and coffee shop that serves food and drinks 24/7. Its restaurants are also famous with the Bollywood actors for the quality of food it serves.

Overall, I would rate this hotel a 4 on a scale of 1-5.

Room Tip: Ask for a beach facing room
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 18 June 2012
Thank you for sharing your feedback with us! The video link you've shared with us is private and cannot be accessed unless logged in. We hope to see you again at Sun-n-Sand, Juhu, Mumbai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 17 April 2012

The location of this property is extremely good, on the beach of Juhu and has a wicket gate to the beach so evenings are fantastic. Pick up from airport and drop are quite ok. Over all, situated in convenient location of Mumbai. Room allotted to us was ok but quite small. Complimentary drinks offered for 01 hour is an attraction. Complimentary breakfast was quite good.

But the front office staff were very arrogant. I was expected to reach the hotel by 6 AM hence hence mentioned time of arrival as 6 AM, but reached at about 5-15 AM and they made me to wait till 6 AM although the room was vacant. My wife wanted to use the wash room but after several requests also the front office staff did not allow us to go to our room. Bad experience after over night tired journey.

I would like to visit this property again and also recommend to others. Hope the arrogance of staff on duty does not upset me and others.

Room Tip: Ocean facing room should be good
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Shivayovi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 May 2012
Thank you for your valuable feedback. We are glad that you have enjoyed your stay and the facilities that we offer to make our guests feel special.

Our check in timing is 12 noon and guests who request for early check (prior to 1000 Hrs) are at most times charged for previous nights accommodation. However we have made an exception in your case and the early check in fee was waived. We apologize that our front desk was not able to explain this to you clearly. We have noted your feedback and shall be taking necessary action.

Once again thank you for staying with us and we would love to see you again at Sun-n-Sand Hotel.
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Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2012

I fail to understand where people are coming from this is an excellent hotel I stayed there for 2 weeks in January with my wife and son. Service was attentive and the staff 1st class. I would recommend this hotel to anyone who needs a good hotel in the Mumbai Area

Room Tip: All very good
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank alanwaters24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 10 April 2012
Thank you for sharing your experience at Sun-n-Sand Hotel, Juhu, Mumbai with us. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun-n-Sand Hotel, Mumbai

Property: Sun-n-Sand Hotel, Mumbai
Address: 39, Juhu Beach, Mumbai 400049, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#39 Spa Hotel in Mumbai
#48 Luxury Hotel in Mumbai
#62 Business Hotel in Mumbai
Price range (per night): ₹ 7,346 - ₹ 11,986
Hotel Class:4 star — Sun-n-Sand Hotel, Mumbai 4*
Number of rooms: 120
Official Description (provided by the hotel):
Sun-n-Sand, Mumbai is India’s first beachfront hotel which was commissioned in 1962. A serene hotel, located right on the Juhu Beach, at a short 20 minute drive from the airport is conveniently located for both business and leisure travelers. The major attractions around the hotel include the ISKON Temple and the Prithvi Theatre located just 5 minutes away. There are many shopping and entertainment areas near the Hotel. The outdoor swimming pool is just footsteps away from Juhu beach. AQUA, The 24 hour coffee shop has a breathtaking view of the Arabian Sea and is rated as one of the best on the beach. The Kabab Hut serves authentic Awadhi cuisine and is very popular amongst hotel guests and local residents. The Kabab Hut is worth a special night devoted to the exquisite food, service, and ambiance. Rejuvenate at 'Ocean View', the fully equipped health club which overlooks the Arabian Sea. Sohum, the spa will pamper you, and don't be surprised if you bump into a Bollywood star. Your stay at India’s first beach front hotel with its first class service is sure to make your trip memorable. ... more   less 
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Also Known As:
Sun And Sand Hotel Mumbai
Sun n Sand Hotel Mumbai

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