We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HELPFUL STAFF.................!”
Review of The Orchid Mumbai

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Orchid Mumbai
Ranked #47 of 453 Hotels in Mumbai
CHENNAI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“HELPFUL STAFF.................!”
Reviewed 20 April 2012

had a day stay there with my wife ......... i like the hotel lobby ....... we were offered a room on 6th floor ..... but the problem started soon we entered the room the room was dirty and even had problem with air conditioning .............. we called the lobby manager to come and see the room ............. manager was tall and fair ...... still remember his name was Ami ...... we were offered a room change with a better view ........... and it was fine as we settled ........ soon the manager sent us some fruits and chocolates .............. he really made our stay more comfortable and made us feel good ....... even the food quality is very good at the coffee shop..... .... will definitely come back..................!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAHI525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 23 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

First and foremost, we apologize for the inconvenience caused during your stay. The preeminence of the pleasant first impression has been conveyed to the management. We assure you with improvement in the situation.

Thanking you for your appreciativeness as we are humbly grateful to be at your service and make your stay valuable. We will be honored to welcome you back.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,737 reviews from our community

Traveller rating
    523
    617
    318
    137
    142
See reviews for
256
172
149
1,025
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (408)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 April 2012

nice stay with great food with the hotel.... always prefer it as a great option near the airport. simple and great place......highly recommended for people who want to be near the airport. great roof top restaurant as well

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmehta27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 23 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

As our uniqueness is to be the 5 star near the airport, serving the best food and offering top services to our guests, we are glad to make your stay pleasurable with us.

Our roof top restaurant Mostly grills serves BBQ specialties that fill our guest with tantalizing food experience. We’re glad to know your appreciativeness and thank you for the same.
It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2012

This is nowhere near a 5 star hotel. 3 star maybe. The service is terrible, the walls in the rooms are dirty, there was no airport pick-up, coffee in the lobby?, nope, it's against their "rules", quick beer on the rooftop bar which closes at 12am?, nope it's already closed at 11.30pm, watch TV instead?, nope it doesn't work, hmmm, maybe I'll go online instead, appallingly slow internet connection, maybe I'll go to the "state-of-the-art" fitness centre, it's a tiny room which is very poorly equipped, maybe 4 people could fit in it, this is a joke, it's a crap hotel masquerading as 5 star, trust me, me, it isn't. There are many other choices for hotels near the airport in Mumbai, take one of those instead and avoid this place.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoffholland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 23 June 2014
Dear Guest,

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation which would certainly motivate our team to excel in their expertise. Guest satisfaction being our ultimate priority, our efficient personnel’s drives us to our priority with utmost care and efforts.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

Mumbai
Level 4 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 April 2012

I was on my way to Lucknow & my morning flight got cancelled. So I was booked on another evening flight. I was suggested by Airlines staff at Mumbai to make use of Business Lounge & relax in the Lounge. It was a matter of 5 hours. But I didn’t have the strength to stay in a Lounge for 5 hrs. So I searched on net & found that Orchid was the closest & pretty affordable Hotel to check in. One of the Best features of this hotel is they have a Full day check-in facility. You can check-in at 9am & by 6pm you can check-out. This way the rate is lower & much better for using this facility in hotel only during Day Time. I paid about Rs.5,300 including taxes & Breakfast was complimentary till 10.30am. I liked this facility of this hotel very much. I was checked-in without any hassles & was guided to the new side of the Hotel. The room was good & had a view of the runway of the Domestic side of Mumbai Airport. Room was full of stuff with all the necessary things at the right place. I ordered for Lunch & found that the rates were exuberant. Finally I settled on Pasta & Salad for which I had to fork out about Rs.1150. I would overall say that I was satisfied with the service of the hotel. Staff is very helpful & courteous. If given any option to spend a weekend, I would love to spend a day here with my Family.

Room Tip: Please opt for newer side of the hotel rooms
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shashi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 23 June 2014
Dear Guest,

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation which would certainly motivate our team to excel in their expertise. Guest satisfaction being our ultimate priority, our efficient personnel’s drives us to our priority with utmost care and efforts.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 6 Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 April 2012

Very close to the airport and complimentary pick up is handy. Surprised by the airport style check in and suspect that is the case in all maor hotels in Mumbai. Great views of the domestic airport from our rooms and rooftop bar. Staff are friendly and helpful. We tried the vindhyas restaurant after kids were refused entry into merlins bar ( over 21's allowed only). Very attentive staff there yet few diners there. We booked a taxi to take us sightseeing for the day and the travel desk made some recommendations - cost of 5200 rupees for 8 hrs and visited worli shopping mall, gateway of India, missed hanging gardens as we started out too late. Was surprised by the additional cost which wasn't explained but is on the booking slip about mileage limit so had to pay extra. The hotel provided us with a late checkout for 4pm without extra cost but as flight was at 1.45am next day, we paid half day charge to retain the room to 10pm.

Pool is clean and scarecly used but there is very little shade there and we tanned very quickly! Bar does not open until 3pm however the fitness attendant called through to one of the bars and drinks were delivered to us by the pool. Biggest down side was the musty smell in the room. With/out air con we found nothing drys so be prepared with sufficient amount of clothing unless you want to pay for laundry. We booked 2 deluxe rooms and requested extra beds at check in despite mentioning 3 persons in each room. The double bed was huge though!

You risk your life trying to cross the roads here - the traffic system is unique and anything goes!. If visiting Mumbai again and for a longer period, I would probably choose somewhere more central. Although hotels look nice, the surrounding areas are a sharp contrast.

Room Tip: Definitely request a room facing the airport, very little noise surprisingly
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xmasjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 23 June 2014
Dear Guest,

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled by your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

We look forward to welcome you back soon.
Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai hotels
Vile Parle East
Ibis Mumbai Airport
Ibis Mumbai Airport
#48 of 453 in Mumbai
1,380 reviews
Sahara Star Hotel
#25 of 453 in Mumbai
2,594 reviews
The Lalit Mumbai
#19 of 453 in Mumbai
2,216 reviews
Show Prices
Show Prices
Show Prices
Vile Parle East
Hyatt Regency Mumbai
Hyatt Regency Mumbai
#15 of 453 in Mumbai
1,846 reviews
Grand Hyatt Mumbai
#24 of 453 in Mumbai
2,803 reviews
Show Prices
Show Prices
Show Prices

Been to The Orchid Mumbai? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Orchid Mumbai

Property: The Orchid Mumbai
Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai 400099, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Spa Hotel in Mumbai
#40 Luxury Hotel in Mumbai
Price range (per night): ₹ 5,712 - ₹ 12,067
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Yatra, TravelGuru, MakeMyTrip, HotelQuickly, ClearTrip and Agoda so you can book your The Orchid Mumbai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
Orchid Hotels Mumbai
The Orchid Hotel Mumbai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing