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“VFM, but have had some bad experiences” 4 of 5 bubbles
Review of Vits Hotel

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Vits Hotel
Ranked #46 of 437 Hotels in Mumbai
Ahmadabad, Gujarat, India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“VFM, but have had some bad experiences”
4 of 5 bubbles Reviewed 3 July 2012

Have stayed at Vits many times - mostly have had a good experience. But there have been few instances when the rooms were stinking. Asked the reception and they gave me a new room. The location is very convenient, very close to the airport too.

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nishant_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 3 September 2013
Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
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  • English first
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  • Italian first
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English first
Mumbai, India
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 bubbles Reviewed 3 July 2012

This is an old hotel. There is a constant smell of dampness in the rooms as well as the lobby. In rooms it is worse. I had to change my room 3 times a day, still I was not able to get rid of that smell. It caused me cold. This may be because of the damp carpet. The cushions also smell bad. The smoking rooms are worse. The saff is also no friendly, They have an attitude "we don't care". I originally planned to say in this hotel for 20 nights but am leaving in 2 nights. Not at all worth the high charge. Not like a 4 star.

Room Tip: Just think before u stay here. The rooms have no natural light. Its all dark.
See more room tips
  • Stayed July 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Thesunnyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 3 September 2013
Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

New Delhi, India
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 3 July 2012

Decent hotel near the airport. Stayed here on a one night business trip and they gave me a very large good room for less than 100 dollars a night. Was very comfortable for the price and just fifteen minutes from airport.

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Yudhist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 3 September 2013
Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our hotel is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 3 July 2012

I have been a regular visitor to VITS for last 3 years. Excellent location, Very Good Rooms, Great Food and Courteous Staff. Locations is optimum for you Business visits in and around Andheri as it is very close to both Domestic and International Airports. Airport pickup facility is also available free of cost.

Room Tip: Choose Pool View Rooms, avoid Corner rooms.
See more room tips
Stayed June 2012, travelled on business
Helpful?
Thank SailorVikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 3 September 2013
Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our rooms, food, housekeeping, service & staff response is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sivakasi, India
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 June 2012

This was my fifth visit to VITS and as always the staff were excellent and the room was too good. Had slight difficulty in check in but it was more than compensated by my upgrade. The breakfast buffet is one of the best you will see anywhere. The room service is also quite good. The basic amenities were as always plentiful.
My regrets this time was the travel desk. They charge heavily and they didn't have cabs available also. Then i was asked to contact the doorman for cheaper cabs outside. Finally eventually i got a cab at a skyhigh price. Other than that inconvenience my overall stay was excellent as always. Hope VITS gets that travel desk sorted out

Room Tip: Choose the rooms facing the street as the swimming pool side is too noisy due to parties happening t...
See more room tips
  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Giridharan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 6 September 2013
Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vits Hotel

Property: Vits Hotel
Address: Andheri Kurla Road, Mumbai 400059, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Spa Hotel in Mumbai
#38 Luxury Hotel in Mumbai
Price range (per night): ₹ 4,234 - ₹ 14,181
Hotel Class:4 star — Vits Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
Featuring 190 rooms in three categories: suites, deluxe, and standard, VITS Luxury Business Hotel - Mumbai, is continuously ranked one of the best hotels in the city. It has 11 banquets, two restaurants, and several state-of-the-art facilities such as a well-equipped gym. Situated just 10 minutes away from the Chhatrapati Shivaji International Airport, it is your best bet when it comes to hosting your meetings, clients, and seminars. The first hotel under the flagship of Luxury Business Hotels by KHIL, this Mumbai hotel is nothing short of a top-notch business center. ... more   less 
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Also Known As:
Vits Hotels Mumbai

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