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“one of the Worst...” 2 of 5 bubbles
Review of Vits Hotel

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Vits Hotel
Ranked #44 of 429 Hotels in Mumbai
Hyderabad, India
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“one of the Worst...”
2 of 5 bubbles Reviewed 18 April 2012

This is my personal opinion and i was very disappointed with the rooms and the service. The hotel was horribly lit. The corridors were very badly lit too. The reception was surprisingly good and i had an altogether different opinion until i entered the room. The charges were as good as any other hotel. All in all, i am one dissatisfied customer....

Room Tip: Nothing Much that i have to tell
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  • Stayed January 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank JoelChandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 4 September 2013
Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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958 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Vijayawada, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

stayed with family ,the rooms are good , though the only view is that of indoor swimming pool and the dining area .
the rooms are bit small but comfortable , the bathing products - herbal are soo good , i actually bought them online back home ...thanks for that
and good value for money
they buffet spread is really good - esp the breakfast - one of the best !

Room Tip: choose a room in upper floors and opt for all meal plan - the food is good !
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  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank mahkish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 4 September 2013
Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our rooms, food, housekeeping, service & staff response is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 11 April 2012

Stayed here one night in March while layed-over at the Mumbai airport. The good is that the hotel is just 10-15 minutes to the airport and has a good overall feel when you walk in the door. The staff was very helpful, friendly and wanted to make sure I had a good time. Another plus though was that the restaurant/bar was open later for travelers arriving at all hours

The bad is that once you get out of the lobby area the hotel halls/rooms could use some TLC - New paint and new carpeting - for the most part though it is clean and the bathroom is decent with rooms while not huge - not especially small either.

Finally - couldn't find a exercise room if there was one - so not the place to stay if this is what you want

Room Tip: There may be some noise from the restaurant/bar with rooms overlooking the courtyard - so beware...
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank ChiTraveler59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 4 September 2013
Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our rooms, food, housekeeping, service & staff response is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

I stayed at VITS last month for a 2 weeks, and I would say the stay was very comfortable. The rooms are clean and spacious. The service staff is courteous and very prompt.
Breakfast can get monotonous for a long stay like this..
But the locaiton is perfect if you have your office in suburbs.. and it is near Airport as well..
Would definitely recommend for Business purposes.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AvantikaBansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 4 September 2013
Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback.

I am glad to know about your 2 week long stay at the hotel. Your positive comments regarding our rooms, food, housekeeping, service & staff response is sincerely appreciated.

Your feedback on breakfast is noted & brief the team

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 March 2012

Everything is great. But the breakfast lacks jam, cheese (one plate of it finishes, and no new poritons are added, so be quick to come early in the morning). If you prefer substantial breakfast (rice, meat, etc you will like it of course).
My windows were to the atrium (where breakfast is in the morning), so I could not open curtains, and no daylight was not a good thing).
All in all, very nice, very friendly staff, esp in the lobby.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Milly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VITSHotel, General Manager at Vits Hotel, responded to this review, 4 September 2013
Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our rooms, food, housekeeping, service & staff response is sincerely appreciated.

Your feedback on breakfast is noted & brief the team

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vits Hotel

Property: Vits Hotel
Address: Andheri Kurla Road, Mumbai 400059, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in Mumbai
#34 Best Value Hotel in Mumbai
#37 Luxury Hotel in Mumbai
Price range (per night): ₹ 3,269 - ₹ 15,870
Hotel Class:4 star — Vits Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
Featuring 190 rooms in three categories: suites, deluxe, and standard, VITS Luxury Business Hotel - Mumbai, is continuously ranked one of the best hotels in the city. It has 11 banquets, two restaurants, and several state-of-the-art facilities such as a well-equipped gym. Situated just 10 minutes away from the Chhatrapati Shivaji International Airport, it is your best bet when it comes to hosting your meetings, clients, and seminars. The first hotel under the flagship of Luxury Business Hotels by KHIL, this Mumbai hotel is nothing short of a top-notch business center. ... more   less 
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Also Known As:
Vits Hotels Mumbai

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