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Traveller rating
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12 - 17 of 3,316 reviews
Reviewed 19 January 2021 via mobile

It was great stay with Oberai both Kolkota and Mumbai
Everything was perfect RT from check in to food , service
Room ambiance and comfort, all the department took special care to our group
Special thanks to Mumbai team Vishaka and Savio from Hk and Natassia from fo
Well done team
See u soon in next visit
Thanks
Shailendra

Date of stay: January 2021
Trip type: Travelled on business
Thank Singh1823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 January 2021

Dear Mr. Kumar,

Thank you for choosing to stay at The Oberoi, Mumbai and at The Oberoi, Grand Kolkata. We appreciate your time to post feedback of your experience on TripAdvisor.

We are delighted to read that you had a perfect stay and that you enjoyed the food, the service, the room and the ambience. Your generous appreciation has been shared with Vishaka, Savio and Natassia. They are pleased to note that their contribution has been appreciated and recognized by you.

The team and I look forward to the pleasure of welcoming you back our hotels very soon.

Thank you,

Warm regards,
Natasha Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021

I would like to extend my deepest gratitude to you for making our stay memorable for us. I booked a stay at your Hotel to celebrate the birthday of my wife and this turned out to be a very good decision as we have had the most amazing experience at The Oberoi, Nariman Point. Thank you for specially decorating the room and the cake and I am also very grateful to you for upgrading our stay into the Ocean View suite. I must say, the precautions taken for COVID-19 are very impressive and I am delighted to see how you manage to deliver luxury by keeping the safety as your utmost priority.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank sujayp2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 January 2021

Dear Guest,

Thank you for choosing The Oberoi, Mumbai to celebrate your wife’s birthday and we appreciate your time to share feedback of your experience on TripAdvisor.

We are delighted to read your review and to note that you had wonderful experience and that you have taken back fond memories of your stay at The Oberoi, Mumbai. The team is committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests.

At The Oberoi hotels and resorts, we have always placed the highest emphasis on the safety and wellbeing of our guests and colleagues with exacting standards of cleanliness and hygiene. The past few months have given us the opportunity to plan and implement even more meticulous measures, in keeping with World Health Organization and Ministry of Tourism guidelines. I am pleased to note that you were impressed with the safety measures that we have implemented at our hotel.

Thank you very much for your positive review. The team and I hope that you have many more occasions to celebrate at The Oberoi, Mumbai.

Thank you,

Warm regards,
Natasha Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

We loved our stay at "The Oberoi" Mumbai. They made us so comfortable during our entire stay that we wanted to stay for some more days. It is our Anniversary and they decorated our room beautifully. They also gave us a token of love by crafting our names on a set of towels and gave us as a gift. "Shekhar", "Jaya" And " Tanishq" really made our time in the hotel memorable. Thanks to the entire team....

Date of stay: January 2021
Trip type: Travelled with family
Thank MohitVaish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 January 2021

Dear Guest,

Thank you for staying at The Oberoi, Mumbai to celebrate your anniversary and we appreciate your time to share feedback of your experience on TripAdvisor.

We are delighted to read that you enjoyed your stay and that the team looked after you and ensured that your experience was memorable. Our team is are our biggest assets and such praise is a reward for all their initiatives and effort. I have personally shared your compliments with the entire team and especially with Tanishq for whom it will be a tremendous source of inspiration.

The team and I hope that you have many more opportunities to visit us again in the not too distant future.

Thank you,

Warm regards,
Natasha Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

The suite was perfect. Mesmerizing views of the ocean.Friendly staff and very polite.Do opt in for an Ocean View suite as it is spacious and beautiful. Had a wonderful time at the hotel will visit soon again

Date of stay: January 2021
Trip type: Travelled with friends
Thank Ashish-Chhagani1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 January 2021

Dear Guest,

It was indeed a pleasure to have you stay at The Oberoi, Mumbai and we appreciate your time to post feedback of your stay on TripAdvisor.

We are very happy to read that you had a perfect experience in the suite and that you enjoyed the splendid views of the ocean. Your appreciation of our team being friendly and polite is very encouraging and will motivate them to do even better.

The team and I eagerly look forward to the pleasure of welcoming you back again and very soon.

Thank you,

Warm regards,
Natasha Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

Yesterday,16th Jan,we ordered for a Lamb Lasagne accompanied by Caesar's Salad & Garlic roll (4 pieces). Chef Gurbaksh & Chef Mrugank did an excellent job. The food was melt in your mouth style & delicious.
Kudos to The Oberoi Team for doing such an excellent job (Mayur/Sagar/Brenda foe taking the order & follow-up) & the delivery guys for coming on time.
Carl & Amala Dantas

Date of stay: January 2021
Trip type: Travelled as a couple
Thank 824karld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 January 2021

Dear Guest,

It was indeed a pleasure to have you stay at The Oberoi, Mumbai and we appreciate your time to post feedback of your stay on TripAdvisor.

We are very happy to read that you had a perfect experience in the suite and that you enjoyed the splendid views of the ocean. Your appreciation of our team being friendly and polite is very encouraging and will motivate them to do even better.

The team and I eagerly look forward to the pleasure of welcoming you back again and very soon.

Thank you,

Warm regards,
Natasha Mehta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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