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“The Oberoi Mumbai- Exepmlifying Quality in the Heart of a Metropolitan”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 454 Hotels in Mumbai
Certificate of Excellence
1 review
“The Oberoi Mumbai- Exepmlifying Quality in the Heart of a Metropolitan”
Reviewed 20 September 2012

My stay at the oberoi hotel on the 19th of August was a truly memorable experience.
I was staying in a luxury room and I can safely say that it epitomised luxury. Rooms were spacious, beds comfortable and the bathrooms enviable. The food in the Oberoi is also of a 5 star calibre. I had the opportunity to dine at the all day cafe, Fenix, that served up some really delicious treats.
The Swimming pool is out in the open, and it is truly scenic.. The highlight of my experience was in fact visiting the spa in the middle of the night, because the Oberoi has a 24/7 spa.
Above all, the service at the oberoi is truly terrific. The staff is ever so courteous, and they truly take care of their guests. Be it the small welcome desserts, or their pleasant demeanour, the staff at the oberoi makes you feel at home..
Kudos to the team at the Oberoi.. When visiting bombay, this is the hotel to stay in!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vnaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 24 September 2012
Dear Guest,

Thank you for taking out time to review us on Trip Advisor.

We are delighted to note that your stay at The Oberoi, Mumbai was a memorable experience.

Our team is our strength and your feedback will encourage us to scale greater heights of excellence.

We look forward to your continued visits and to welcoming you back to The Oberoi, Mumbai.

Thank you,

Warm regards,

Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,132 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (591)
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English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2012

Great hotel, far exceeded my expectations. I was there on business and the hotel helped make my trip productive, we use the hotel car service and it was excellent. We arrived to all meetings on time. We had a very early flight and the hotel was kind enough to pack us breakfast--AMAZING service! My room was large and very clean, great view of the water. I woudl def recommend this hotel.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mbgators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 20 September 2012
Dear Guest,

Thank you for sharing your experience through TripAdvisor.

Our team is delighted to note that we exceeded your expectations and that you will recommend The Oberoi, Mumbai.

Your feedback motivates us to achieve greater heights of excellence.

The team and I, look forward to welcoming you back to The Oberoi, Mumbai.

Warm regards,

Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 September 2012

I had the pleasure of staying at the elegant/contemporary "6 star" Oberoi during a recent business trip to Mumbai.
I felt the Oberoi "embrace" from arrival to departure and truly enjoyed evey minute of it.
Mumbai is a unique city to experience and having the Oberoi as a home base (at Nariman Point) provides a certain "calm" from the hustle and bustle of your daily activities.
Every aspect of this world class hotel will surpass your expectations but it's the level of friendly and professional service that stands out the most.
Congratulations to the hotel management and staff for setting such a high "service" standard and thank you for a truly wonderful, wonderful time!!
I highly recommend the Oberoi Mumbai and any Oberoi property you are lucky enough to be "embraced" by.

Room Tip: Arabian Sea view and highly recommend a one bedroom suite.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jbl1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 20 September 2012
Dear Guest,

Thank you very much for sharing your feedback through TripAdvisor.

It is very motivating to note that your experience at The Oberoi, Mumbai was most enjoyable.

Your appreciation of our team inspires us tremendously.

Thank you for recommending The Oberoi, Mumbai and other hotels of The Oberoi Group.

We look forward to welcoming you back in the not too distant future.

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
159 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 17 September 2012 via mobile

I often get mislead by reviews but not this time. The level of service is exceptional and you know you have arrived at another level when you have a call button for your butler. The business package--airport pickup alone is worth it--is good value and don't be afraid to make your reservations directly with Oberoi and ask for an upgrade or two and you'll probably receive it. There is almost no request that will not be granted.

If you want exceptional service and the best that living has to offer, book it. If you just want your regular 5 star hotel and want to have value, book the Trident Hotel at Naiman Point which shares the property including swimming pool with the Oberoi, gets you easy access to all the Oberoi restaurants and shops and comes at about 40% less cost. The Trident is operated by Oberoi management also--but don't expect to have the butler call button for the less price.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hughsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 20 September 2012
Dear Guest,

Thank you for sharing your review through TripAdvisor.

We are delighted to note you had an enjoyable stay and that the service levels exceeded your expectations.

Your feedback motivates us to strive harder.

The team and I, look forward to welcoming you back to The Oberoi, Mumbai.

Warm regards,

Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 September 2012

I liked this hotel. I thought the public areas were well appointed. It's nice that it has a shopping centre in close proximity. The rooms were comfortable. The accommodation was better value for money than other 5* Mumbai hotels.

Room Tip: Arabian sea view rooms are a great location
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SMoss101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 14 September 2012
Dear Guest,

Thank you for taking the time to review us on Trip Advisor. Your feedback is very encouraging.

We are delighted to note that you had a comfortable stay. It was a pleasure to be of service to you.

My team and I, look forward to welcoming you back to The Oberoi, Mumbai.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mumbai

Property: The Oberoi, Mumbai
Address: Nariman Point, Mumbai, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Mumbai
#1 Luxury Hotel in Mumbai
#1 Business Hotel in Mumbai
#1 Spa Hotel in Mumbai
#2 Family Hotel in Mumbai
Price range (per night): ₹ 12,098 - ₹ 23,226
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
The Oberoi Mumbai
Oberoi Hotel Bombay
Oberoi Bombay

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