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“Luxury”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 453 Hotels in Mumbai
Certificate of Excellence
Kuala Lumpur, Malaysia
Level 6 Contributor
406 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
“Luxury”
Reviewed 22 August 2012

I was here for 2 nights on a business trip and it is by far the best hotel I have stayed in. The hotel is beautiful, the staff excellent - polite, well trained and go above and beyond the call of duty. All staff knew each and every guest by name - that's customer service on a completely different level altogether. The rooms are tastefully decorated, although a little small, but very, very clean with a huge, comfortable bed. The bathroom comes with a separate bath area and a bath tub. The breakfast is excellent. I also had dinner at their Italian restaurant called Vetro and the food was amazing. The only downside is that it's quite a distance away from the airport so you may want to get the taxi driver to take the shorter route (you'll have to pay toll) to avoid the traffic. Traffic can be bad even late at night.

Room Tip: Ask for a room with an ocean view.
See more room tips
  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelicious_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 24 August 2012
Dear Guest,

Thank you for taking time to review us on Trip Advisor.

We are delighted to note that you had an enjoyable stay with us. Your appreciation of the ambience, service, food and facilities is very motivating.

My team and I, look forward to the pleasure of welcoming you back to The Oberoi, Mumbai.

Thank you very much.

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,179 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (600)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
1 review
Reviewed 21 August 2012

I checked out on Sunday - The most stunningly immaculate hotel I have ever stayed in and that extends to the employees: they were all excellent and emotionally aware. It's another experience completely. I would rate the experience as the best I have ever had at a hotel and even better than the Al Burj in Dubai.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob_Loates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 24 August 2012
Dear Guest,

Thank you for sharing your feedback through TripAdvisor.

We are delighted to note that you had a very good experience at The Oberoi, Mumbai and that you were well looked after by the team.

At The Oberoi, the team strives to exceed our guest’s expectations and your encouraging feedback will motivate us to scale greater heights of excellence.

We look forward to the pleasure of welcoming you back to The Oberoi, Mumbai.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2012 via mobile

Stayed for business three nights and loved this hotel for the generally good location and great service. I mist say not the greatest choice if you mind the distance from the airport. Took about 45 minutes on the return.

Stayed May 2012, travelled on business
Helpful?
Thank JP-Josianne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 22 August 2012
Dear Guest,

Thank you for sharing your experience through TripAdvisor.

We are all delighted to note that you have had an enjoyable and a comfortable stay with us.

Your recognition motivates us to scale greater heights of achievement. Should your work need you to stay closer to the airport we have the Trident Bandra Kurla we will be happy to assist you with your bookings.

My team and I look forward to the pleasure of welcoming you back.

Thank you,

Warm regards,

Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2012

We were upgraded from a standard room at the Trident to a luxury suite at the Oberoi! Was a pleasure to be offered the opportunity to stay at such a beautiful hotel - beyond 5* in my opinion. The hotel is immaculate and the facilities are great. The ocean view is breathtaking too. The service was very efficient and we found that all staff members were extremely friendly and willing to help at all times. In particular, the restaurant 'Fenix' offers a substantial and tasty breakfast with excellent service. Guests can also benefit from the lovely restaurants at the Trident (connected to the Oberoi) which are more affordable and very tasty. Location-wise, the Oberoi is perfect as the area it is in is very picturesque and a well-looked after part of Mumbai. It is also near many touristy shops and not so far from other tourist attractions. Would highly recommend this hotel and would say that the standard is much greater than the 5* standard outside India.

Room Tip: Rooms with an ocean view really are beautiful - wonderful to wake up to!
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NikP28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 18 August 2012
Dear Guest,

Thank you for sharing your experience through TripAdvisor.

The entire team feels elated to read your heartfelt review. Nothing gives us more joy than to know that you stay with us was perfect.

Thank you for recommending us.

We look forward to welcoming you back soon.

Warm regards,
Varun Chhibber
Hotel Manager
varun.chhibber@oberoihotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2012

My Recent stay at the at the Oberoi Mumbai, was such a pleasure they took the time to make me welcome must say the staff was were very well mannered, polite and helpful they went out of there way to make me feel at home must say well done and keep up the good work.
Great Hotel

Room Tip: on the Right Side suites are large and sunny, bathrooms are awesome and large
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RavenSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 14 August 2012
Dear Guest,

Thank you for sharing your experience through TripAdvisor.

It was indeed a pleasure having you stay with us during your recent visit to Mumbai.

The team is delighted to note that they could make your trip a special one!

At The Oberoi, we take great pride in the services we offer and your appreciation motivates us to achieve greater heights of excellence.

We look forward to welcoming you back to your home in Mumbai very soon.

Thank you,

Warm regards,
Varun Chhibber
Hotel Manager
varun.chhibber@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mumbai

Property: The Oberoi, Mumbai
Address: Nariman Point, Mumbai, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Mumbai
#1 Romantic Hotel in Mumbai
#1 Luxury Hotel in Mumbai
#1 Spa Hotel in Mumbai
#2 Family Hotel in Mumbai
Price range (per night): ₹ 12,981 - ₹ 26,348
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

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