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Reviewed 31 January 2017

This is probably the best hotel we have stayed in.The whole place is immaculate with stunning architecture.Although the hotel is usually at full capacity it rarely feels crowded. There are plenty of knowledgeable and well-trained staff that can help with any questions you may have

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, responded to this reviewResponded 1 February 2017


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.

Your feedback is greatly encouraging and will motivate our team to do even better.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

Definitely one of the most sought after heritage place to stay in Mumbai, and even India. Liked the fact that they have done away with Check-in at the usual counters and instead take you to a lounge where Private Ipad Check-in is done. Though takes a few minutes, but you do not have to wait stupidly at the front-desk like a "nobody". Felt special.

Had an opportunity to stay in the Palace wing (Do try for the same). Even though the rooms were small, but they had a lot of character (and history). Pool was chilly in the month of January, but was well maintained. Liked their health Club which again was on a smaller scale.

Buffet Breakfast was one of the best I ever had and the sheer Vegetarian options were tooo amazing!!

Overall, a must experience if you are together celebrating a beautiful vacation with your loved one.

Room tip: Try and stay in the Palace Wing
Date of stay: January 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank muditkag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, responded to this reviewResponded 1 February 2017


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

It was a real pleasure reading your wonderful comments and I took the liberty to share them with the entire team. We were pleased to learn we could meet your expectations to the utmost and created memorable moment of your vacation with us.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

Me and my wife stayed here on 22nd Jan weekend. Staff was so generous specially Priyanka, they upgraded our room to the sea view room where magnificent Gateway of India was just in front of us. The history, the scale, the facilities, the staff, the location, the beauty, everything is something which make you feel you are a king or queen, for my wife's case, off course.
Heritage walk, the food, the pool, just so amazing that you want to com again and again.

Room tip: Its not something you need, its something you dream. So grab it.
Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Vaibhav_Jgrnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, responded to this reviewResponded 1 February 2017


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

We are glad that you have enjoyed all our facilities; staff, food and location and that you had a pleasant stay.

Thank you again for taking the time and sharing your review with us. Should the opportunity arise we would like to host you again.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

The Taj Mahal Palace Hotel is excellent in all respects. A little expensive but I would suggest its worth it. It is well located in Mumbai close to a number of the main attractions of the city and therefore easy to reach.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JaneVictoria1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, responded to this reviewResponded 1 February 2017


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your feedback is greatly encouraging and will motivate our team to do even better.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017 via mobile

This hotel is my top of the chart hotel in Mumbai. Their service is top notch, staffs are friendly and helpful here. I have many tips around the area from the concierge.
Foods in here is excellent but abit expensive. As located in the tourist area the price tag seems to be reasonable. There is an Lebanon restaurant on the top floor if you like to try food from middle east.

Date of stay: December 2016
Trip type: Travelled on business
Thank TheLionRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, responded to this reviewResponded 1 February 2017


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for your compliments to our Team and Chefs on your Food and Beverage experience with us

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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