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“Comfortable rooms and good food”

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Hilton Mumbai International Airport
Ranked #28 of 448 Hotels in Mumbai
Certificate of Excellence
Bengaluru, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable rooms and good food”
Reviewed 2 August 2012

I found the rooms to be a bit small but nonetheless they were quite comfortable. The staff was extremely well-trained and pleasant. Food in both restaurant and buffet service was excellent. Best thing that I liked was the decor of the hotel. The thing that I did not like was the location of the hotel and the pool area which has a strange timing for open and close.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SGWL83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vkapai, General Manager at Hilton Mumbai International Airport, responded to this review, 7 August 2012
Dear SGWL83,

Thank you for posting your review from your stay at Hilton Mumbai International Airport, we are happy that you had a pleasant stay experience with us.

Your feedback on our hotel and service is very much appreciated. With regards to our swimming pool, it is indeed open between 8am and 6pm, and poolside refreshments may be ordered.

It was a pleasure having you with us and we look forward to being of service to you again soon.

Your sincerely,
Vikas Kapai
General Manager
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1,255 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
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English first
Halifax, Canada
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 July 2012

I was arriving in Mumbai on an an evening flight before departing to Udaipur early the following morning. The Hilton is very near to both the international and domestic terminals. The hotel arranged pickup at the airport and I also booked the car for return to the domestic airport the following morning. Both trips were on time and well executed. The hotel was very nice, had a wonderful large king room with flat screen TV. Large bathroom with shower and adjoining soaker tub. Wireless was good and fast, although required an extra fee. Had a late dinner/snack in the bar downstairs...very nice ambiance...service was very good and food was tasty. All staff very professional during my visit, great spot for a layover for a conncecting flight.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vkapai, General Manager at Hilton Mumbai International Airport, responded to this review, 20 July 2012
Dear DaveNS,

We are delighted that you enjoyed your brief stay with us!

Thank you for your valuable feedback, it is good to know that our service was efficient and that you were happy with our food and facilities.

We look forward to having you with us again soon.

Your sincerely,
Vikas Kapai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 July 2012

Have stayed on a number of times for business and each time I have been very pleased with the service.
It is a five minute ride from the Int'l airport and approx 20/30 to the domestic.

It is not quite as big as the neighbouring hotels and this adds to the atraction as it is quite peaceful.

Food is good and also has a small gym with everything.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuniperJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vkapai, General Manager at Hilton Mumbai International Airport, responded to this review, 18 July 2012
Dear JuniperJack,

It is always a pleasure to welcome you back to Hilton Mumbai International Airport! My team and I are very happy to know that our service has been a highlight of your stays with us.

Thank you for your kind review and we look forward to seeing you again soon.

Your sincerely,
Vikas Kapai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 July 2012

I stayed in Hilton Mumbai (Airport) hotel on April 2012 during my business trip. I was very pleased with hotel service - they are very supportive and what surprised me it was personal assistance to the room during arrival, I have never had it before in other big hotels.
Breakfasts were fantastic, I always tried Indian. Restaurant staff always supported me and recommended me different local food, so I could taste real Indian food. I used pool twice a day and always was very please with that.
Rooms were located in silent area, just outside the hotel's open winter garden, which was very nice place to rest. Hotel service took care of cleaning couple of times a day. Fresh fruits and tea/coffee available in the room.
I also used hotel's travel office agency to arrange me a trip to Mumbai and all was arrange perfectly for reasonable price, they are really taking care of guests !
I really enjoyed staying there !

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Turysta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hilton Mumbai International Airport, responded to this review, 12 July 2012
Dear Turysta,

It was a pleasure having you with us; we are delighted that you enjoyed your stay and felt well-taken care of during your stay.

Thank you for your encouraging feedback, which has been shared with the team. Our Chefs, in particular, are very happy that you enjoyed our local delicacies!

We look forward to being of service to you again, should your travels bring you back to Mumbai.

Your sincerely,
Vikas Kapai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2012

Stayed there this June'12 gone by.
Check In / Check Out both took some extra time.
Rooms were decent - had everything you would need if you're tired and just want to rest.
Hotel had a old colonial look to it - Quite a change from the chic hotel these days.
Breakfast spread was decent, but it took some time to get products that were listed on the Buffet spread, but not readily available and the restaurant had a nice view at the back.
However un-attentive staff at the breakfast place was a turn off - seems the waiters and managers were too busy with new female trainees to attend to customers (I'm sure this is an easy fix)

Housekeeping however was very responsive (brought in something I needed in a jiffy)

Very conveniently located - near the International Airport - Tucked between 2 other 5 star hotel properties but at 40% cheaper rates.
Finding Cabs means a short walk to the main road.
Havin stayed at the 5 stars on the main road - The noise level from the street does not bother a sound sleep requirement.
Internet was good.
Other facilities of the hotel were good too.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arunbarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hilton Mumbai International Airport, responded to this review, 12 July 2012
Dear arunbarnes,

Thank you for reviewing your recent stay at Hilton Mumbai International Airport, we are glad that you enjoyed your stay with us.

Your valuable feedback is very much appreciated. While it is nice to know that you were happy with our facilities, the room, internet connection and Housekeeping services, we sincerely apologise for the service shortfalls you experienced during your stay. Rest assured that the relevant departments are looking into these issues and will do their utmost to uphold the high service standards expected of us.

It was a pleasure having you with us and we look forward to your next stay with us, should you be returning to Mumbai soon.

Your sincerely,
Vikas Kapai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Mumbai International Airport

Property: Hilton Mumbai International Airport
Address: Sahar Airport Road | Andheri East, Mumbai 400099, India (Formerly Le Royal Meridien Mumbai)
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Mumbai
#23 Luxury Hotel in Mumbai
#24 Business Hotel in Mumbai
Price range (per night): ₹ 7,980 - ₹ 17,257
Hotel Class:5 star — Hilton Mumbai International Airport 5*
Number of rooms: 171
Official Description (provided by the hotel):
Located five minutes from the international terminal and 15 minutes from the domestic terminal, Hilton Mumbai International Airport is situated at one of the most convenient locations near Mumbai airport. Combining the style of a 19th century summer palace and aspects of a stately home with modern facilities and upscale amenities, Hilton Mumbai International Airport is the hotel of choice for business travelers. The hotel is situated near the prime business districts of Andheri, Bandra Kurla Complex, Powai and the Bombay Exhibition Center. Shopping, entertainment and dining at the Oberoi Mall-Goregaon, Phoenix market city are also nearby. This Mumbai hotel offers a premium destination for business meetings and events. Choose from 171 guest rooms and suites, as well as six flexible meeting spaces, including a ballroom and two grand halls. The hotel also offers a unique dining experience, contemporary spa and comprehensive fitness center. Each spacious guest room offers excellent amenities to meet the needs of all types of travelers. Upgrade to an Executive Room for private check-in and check-out, complimentary breakfast and evening cocktails in the private lounge. Savor delicious Indian and Chinese cuisine in the sumptuous Mumbai restaurants -The Brasserie and Imperial China. Relax by the tropical setting of the outdoor pool and sip drinks from the Garden Bar or enjoy live music next to an open fireplace at the Lounge Bar. ... more   less 
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Also Known As:
Hilton Mumbai International Airport Hotel Mumbai (Bombay)

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