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Hilton Mumbai International Airport
Ranked #29 of 465 Hotels in Mumbai
Certificate of Excellence
Reviewed 3 July 2012

Been at this hotel thrice in 2 months on a business trip.
Good rooms, very comfortable bed, satisfactory swimming pool.
Room Service was pretty good. Staff was rather courteous and helpful.
The location was rather strange but then again well connected to the airport.
All in all worth the tariff.

  • Stayed: June 2012, travelled on business
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1  Thank Itravel4work_luckyME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Dear ChiragdeepSingh,

Thank you for staying with us, I am very pleased that all your stays were comfortable.

My team are very encouraged to know that they have delivered good and efficient service. We look forward to being of service to you again on your next trip to Mumbai.

Your sincerely,
Vikas Kapai
General Manager

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1,080 - 1,084 of 1,408 reviews

Reviewed 3 July 2012

Stayed 2 nights on way to Colombo. Chose hotel due to the proximity to my work place and international airport. Put to executive floor and that was great. Nice spread of snacks to chose from. Staff courteous. Room good. If you have to go anywhere from hotel a lot of haggeling with the taxi and autos outside. Didnot use the pool (not sure if they have). Woudl use this place as a 1 night stop next time flying out of mumbai. value for money definitely no unless company is paying :). The lobby is grand but looks quite small. had brekfast in the lounge so not sure of their buffet spread in the coffe shop

  • Stayed: February 2012, travelled on business
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Thank saurabhagra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Dear saurabhagra,

Thank you for reviewing your recent stay at Hilton Mumbai International Airport. We are delighted that you had a pleasant stay with us.

My team and I really appreciate your valuable feedback on our Executive room and Lounge, as well as our service. We understand the challenges of flagging down taxis from the road and always encourage our guests to ask our Concierge for assistance either in arranging transport from our fleet or taxis from the road. With regards to the swimming pool, it is on the ground floor, where our Garden Bar is also situated.

We hope you continue to stay with us as your travels bring you back to Mumbai.

Your sincerely,
Vikas Kapai
General Manager

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Reviewed 2 July 2012

Stayed at this hotel for a night, on my way back home. The beds were extremely comfortable, the bathrooms were nicely decorated and spacious.

The decor of the rooms is a bit lacking though, the furniture seemed old and not maintained well. Could do with a good polishing. Our table in the room was dirty, had cup rings and dried spills from previous guests. The rooms need some refreshing with some art decor accesorising before it becomes a "has been"

The restaurants and bars are excellent. Theres a band in the lobby lounge in the evening which gives the place a great vibe.

  • Stayed: June 2012, travelled with family
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Thank Laila I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Dear Laila I,

Thank you for staying at Hilton Mumbai International Airport, it was a pleasure having you with us.

While I am pleased that you were happy with our rooms and outlets, it is unfortunate that our cleanliness standards were below expectations during your stay. Please rest assured that my team are addressing and taking steps to improve this issue. Your comments regarding the room decor and furniture have also been taken into consideration as we make plans for the future.

We are glad that you enjoyed a comfortable stay nonetheless, and hope to see you again soon.

Your sincerely,
Vikas Kapai
General Manager

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Reviewed 1 July 2012

This hotel was much better than I was imagining - the lobby was very nicely finished with little side rooms with sofas and comforable chairs.

The room was very big and was finished to a high standard. The only complaints I would have are that the gripping duck board in the shower was actually quite painful on my feet - leaving them quite sore. There was also a lovely bath but no bath products - salts or foam - which seemed like an oversight.

The bed was one of the most comfortable bed's I have ever slept in and the black out curtains ensured a comforatble night's sleep. The white robes and slippers provided also added that little bit extra comfort. I did think that the internet was a bit overpriced which was dissapointing - around £4 per hour.

The staff were very attentive, if a little too much - loitering around the table whilst eating - but helpful none-the-less. The food was great and good value for money.

Overall the room was great and I would definitely stay again but would think twice if a local place offered free internet.

  • Stayed: June 2012, travelled on business
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1  Thank Briangreenwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Dear Briangreenwood,

Thank you for posting your review of Hilton Mumbai International Airport. Your valuable feedback is much appreciated because of the insights it provides on both our strengths and areas for improvement.

We sincerely apologise for the inconvenience you experienced in the shower. Please rest assured that your comments on this, the bath products and internet service are being reviewed by the relevant departments for appropriate action. We also continue our efforts to uphold the high service standards expected of the hotel.

My team and I are pleased that you were generally happy with your stay and hope to be of service to you again when you next return to Mumbai.

Your sincerely,
Vikas Kapai
General Manager

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Reviewed 23 June 2012

Located within 10-15 minutes from airport. suitable for those looking for short business trip, without spending hours in central Mumbai traffics.
Friendly staff, excellent services..

  • Stayed: June 2012, travelled on business
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2  Thank peja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 June 2012

Dear peja,

Thank you for your encouraging review of Hilton Mumbai International Airport, it is a pleasure knowing that you enjoyed your stay and our hospitality.

Your feedback is very much appreciated and we hope to be of service to you again in the future.

Your sincerely,
Vikas Kapai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Mumbai International Airport

Address: Sahar Airport Road | Andheri East, Mumbai 400099, India (Formerly Le Royal Meridien Mumbai)
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Mumbai
#24 Luxury Hotel in Mumbai
Price Range: ₹ 8,203 - ₹ 22,238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Mumbai International Airport 5*
Number of rooms: 171
Official Description (provided by the hotel):
Located five minutes from the international terminal and 15 minutes from the domestic terminal, Hilton Mumbai International Airport is situated at one of the most convenient locations near Mumbai airport. Combining the style of a 19th century summer palace and aspects of a stately home with modern facilities and upscale amenities, Hilton Mumbai International Airport is the hotel of choice for business travelers. The hotel is situated near the prime business districts of Andheri, Bandra Kurla Complex, Powai and the Bombay Exhibition Center. Shopping, entertainment and dining at the Oberoi Mall-Goregaon, Phoenix market city are also nearby. This Mumbai hotel offers a premium destination for business meetings and events. Choose from 171 guest rooms and suites, as well as six flexible meeting spaces, including a ballroom and two grand halls. The hotel also offers a unique dining experience, contemporary spa and comprehensive fitness center. Each spacious guest room offers excellent amenities to meet the needs of all types of travelers. Upgrade to an Executive Room for private check-in and check-out, complimentary breakfast and evening cocktails in the private lounge. Savor delicious Indian and Chinese cuisine in the sumptuous Mumbai restaurants -The Brasserie and Imperial China. Relax by the tropical setting of the outdoor pool and sip drinks from the Garden Bar or enjoy live music next to an open fireplace at the Lounge Bar. ... more   less 
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Also Known As:
Hilton Mumbai International Airport Hotel Mumbai (Bombay)

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