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“Great for one night stop”

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ITC Maratha, Mumbai
Ranked #8 of 453 Hotels in Mumbai
Certificate of Excellence
Tel Aviv, Israel
Level 4 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great for one night stop”
Reviewed 30 July 2012

I stayed at ITC Maratha for one night on a business trip waiting for my domestic flight.
Located just five minutes drive from International airport.
Breakfast quality and variety is awesome.
Pricey hotel.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank b39841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, 3 August 2012
Dear Guest,

Greetings from ITC Maratha

This iconic hotel pays tribute to the legacy of the Maharashtrian culture and the majestic architecture presents a ‘palace-within-a-fort’ ambience. This oasis, tucked amid the city’s vibrant trade and business centre, is a tree-ringed escape. Indeed, proximity to the airports and the strategic location makes it the ideal place for conducting business.

Further, the array of cuisines presented at our famed restaurants is an expression of culinary artistry at its best for the discerning palate.

We look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon.

Warm regards,
Hotel Management
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Mumbai, India
Level 5 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 July 2012

The best 5 star deluxe Hotel in Mumbai. The breakfast range is awesome & their Mutton Biryani from Dumpukht is a must try. The only other Biryani that beats Dumpukht is the one served on Sundays in Hyderabad Nizam's Club. In my travels I have stayed in Several Hotels around the world. But, what sets this one apart is the service & staff. I agree with the review of JP 1975 that right from the doormen to the front desk, concierge...every single person exudes a warmth, a sense of being welcomed. This is one property where the distinctive line between a Hotel & home, in my personal opinion, gets blurred. And the credit goes to the staff. I have stayed in this property in the last ten months for at least 24 nights & I recommend this hotel to fellow travelers. My work is in South Mumbai, but I still have preferred to always stay here, despite the distance.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bushankd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, 3 August 2012
Dear Guest,

We are delighted to know that you had a splendid experience at the hotel.
It is our constant endeavour to provide our guests with superior services and we are happy to note your appreciation. We are committed to providing you world class facilities backed by courteous and efficient services. Our staff is trained to render exemplary and personalized service and our endeavour at all times is to provide our guests with a “Home away from home experience”

Thank you for your kind words. We sincerely await the opportunity to welcome you once again to ITC Maratha

Best regards,
Hotel Management
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New Delhi, India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 July 2012

I was here for a business trip and i am sure this was the best moment of my Work. (kidding)
I was in a beautiful spacious suite.
The service is impeccable. The staff makes you feel so important!
And what a food !!!!!!!!!! Best Indian food in India!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chaz83938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, 30 July 2012
Dear Guest,

Thank you for your kind words. We are delighted to know that you had a splendid experience at the hotel.
We take pride in our F&B offerings and it is always our endeavour to offer the very best in the world. There is indeed much to discover from an array of award winning cuisines ranging from Indian to Continental to Oriental across five restaurants as food and beverage is an integral part of the hotel.

We look forward to your next visit.

Warm regards,
Hotel Management
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London
Level 5 Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 24 July 2012

Not the most modern or luxurious hotel in India but has a faded charm.
Spa like most of the facilities need to be updated.
Check in was bureaucratic and in attempting to be efficient was not very welcoming.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NigelCLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, 27 July 2012
Dear Guest,

Thank you for sharing your feedback of your stay. It is most unfortunate that we did not live up to your expectation. It is our earnest endeavour that we offer you better services by trained personnel and upgraded product to ensure that you have a wonderful experience on your return in the future.
Request you to please treat your last stay as an aberration & provide us with the opportunity to have you back on your future visits to Mumbai.

With sincere regards,
Hotel Management
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Hong Kong, China
Level 6 Contributor
709 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 22 July 2012

Great value, good 5 star hotel in north Bombay with best food options in the city. Hotel is a good 5 star, with a touch of India, located adjacent to the airport complex. Not the best convenience if you have meetings in south Bombay, but is acceptable for north and central bombay meetings.

With over 6 restaurant outlets, is the best place to eat in Bombay. Peshawri is an excellent restaurant ( the Bombay version of Bukhara, for those who have been to Delhi).

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kangelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, 23 July 2012
Dear Guest,

Your feedback is most gratifying. We are truly humbled. We take pride in offering our guests best culinary traditions. Here one can enjoy the subtle flavours of different cuisines, authentic to a particular culture and culinary style.
Indeed, in our specialty restaurants cuisines have been researched and refined to be a gourmet’s delight.

We thank you for your recommendation and hope that ITC Maratha remains your preferred food destination on all your future visits to Mumbai.

Warmest regards,
D Kavarana
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Additional Information about ITC Maratha, Mumbai

Property: ITC Maratha, Mumbai
Address: Sahar Andheri | (ex. The Maratha Mumbai), Mumbai 400099, India
Region: India > Maharashtra > Mumbai > Vile Parle East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Mumbai
#7 Romantic Hotel in Mumbai
#8 Spa Hotel in Mumbai
#8 Luxury Hotel in Mumbai
#17 Family Hotel in Mumbai
Price range (per night): ₹ 10,668 - ₹ 16,773
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 380
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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