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Renaissance Mumbai Convention Centre Hotel
Ranked #26 of 452 Hotels in Mumbai
Certificate of Excellence
Reviewed 24 January 2012

Never had such a BAD experience in any hotel in India or abroad.We and our group of more than 50-60 pax had stayed as guests for a marriage function and almost 20 persons (including kids) had upset stomach. The food is spectacularly tasteless. Room Service needs atleast 2 reminders.

Room Tip: Must insist on Lake view
  • Stayed: January 2012, travelled with family
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Thank kapilchowdhary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceMumbai, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded 6 February 2012

Dear Mr. Chowdhary

I understand that we were not able to live upto your expectations for this stay....however please do give us another chance to prove our service and standards and we would not fail. Do let me know of your next stay with the Renaissance and I would personally take all care of the arrangements.

Warm Regards,
Natasha Pradhan
Guest Relations Manager

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Reviews (2,253)
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1,827 - 1,831 of 2,254 reviews

Reviewed 23 January 2012

The Renaissance Convention Center Hotel is one of the top hotels to stay in. The service is just excellent. Before you think of doing something, someone is offering to help you. We Europeans shall learn something from this Indian service-oriented attitude. Rooms are clean, food is excellent … Just 3 minor points:
1. When you have a room at the back-side (hill-side), you may have drums and firecrackers until midnight because there is some religious center located in those hills. It is really loud. When I stayed there last week, it was happening each evening!
2. The location is great and there are 3 restaurants in the hotel (Indian, Italian and Chinese) that serve excellent food. If you stay for a longer period and you wish to eat something else, you need to take a taxi.
3. I like congee (rice-soup) for breakfast when I am in Asia. Their congee had to be prepared separately and was very weak interpretation of what congee should be.
Nevertheless, a great place to stay!

Room Tip: Always ask for a room at the lake-side to avoid the noice from the drums.
  • Stayed: January 2012, travelled on business
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Thank WW-Traveller-Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceMumbai, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded 6 February 2012

Dear Guest

Thank you for staying at the Renaissance Mumbai!
We are pleased to know that you enjoyed the services provided! Thank you for helping us with your valuable feedback as it is through this that we can improve our services and facilities.

Warm Regards,
Natasha Pradhan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2012

We stayed for 1 night at the Suite in the Renaissance Hotel right after our wedding and it was a delight. There were fresh flowers on our arrival complete with a honeymoon setup of chocolates and rose petals in the bath tub. The room was spacious with a mini bar, sitting area in the living room and 2 bathrooms. Our room had the gorgeous view of the Powai Lake!

The property of the Hotel is amazing and the infiniti pool is to die for. Great sitting area around the pool where you can lounge and simply read a book. Huge breakfast spread and the lunch buffet wasnt too bad either.

We had a drop off to the International airport given complimentary by the hotel in a mercedes..and we loved every bit of it. We reached the International Airport within 20 mins from Powai!

Overall a fantastic experience at the Renaissance where we were pampered to the hilt being newly weds and would recommend this hotel to anyone for their wedding night as compared to other hotels in Mumbai. It seems a bit far off from the main city but is worth every minute once your there!

Room Tip: Ask for rooms facing the lake.
  • Stayed: February 2011, travelled as a couple
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1  Thank Salz00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceMumbai, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded 6 February 2012

Dear Guest

Thank you for choosing to stay at the Renaissance Mumbai!
We are happy to know that we were able to make your stay experience memorable and look foward to creating more such memories for you in the future.

Warm Regards,
Natasha Pradhan
Guest Relations Manager

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Reviewed 22 January 2012

I lived in the Exec Apartments for 6 months, which are part of the hotel and they were great. The staff were really friendly and helpful, the management made us all feel very welcome and also the amenities are top notch.

this is my favours mumbai hotel, because it is away from the hustle of Juhu/Bandra and has the tranquil of powai lake on its door step.

I loved my stay here, and found it fine to travel to the bars and clubs of Juhu/Bandra, as its only about 15 mins from the Western Expressway so is ok.

great hotel

Room Tip: Get the lake facing rooms, as they will be 1) away from the club side of the hotel, and 2) open the...
  • Stayed: February 2011, travelled on business
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3  Thank Kirtan_Patel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceMumbai, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded 6 February 2012

Dear Guest

Thank you for staying at the Renaissance Mumbai & Marriott Executive Appartments!
I am pleased to know that we were able to provide a home away from home for you for the 6 months that you chose to stay with us. Looking foward to having you stay with us.

Warm Regards,
Natasha Pradhan
Guest Relations Manager

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Reviewed 21 January 2012

This convention centre hotel is a hotel with grandeur. The location next to the Mumai lake is great. It has a number of restaurants ( indian, chinese and Italian) and a buffet restaurant. When the re is a big convention taking place the sites can be really crowded. The room in the annex are outdated. TH eroom in the main building are fresh and good. Price is also reasonable.

Room Tip: Get a room in the main building and ion the new tower these are the best.
  • Stayed: April 2011, travelled on business
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3  Thank Ch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceMumbai, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded 6 February 2012

Dear Guest

Thank you for staying at the Renaissance Mumbai!
We are pleased to know that the convention centre facilities suited your needs as we strive for perfection along with bringing comfort for all our valued guests here at the Renaissance. Thank you for your feedback and we look foward to having you stay with us.

Warm Regards,
Natasha Pradhan
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Mumbai Convention Centre Hotel

Address: 2 & 3B, Near Chinmayanand Ashram | Powai, Mumbai 400087, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Romantic Hotel in Mumbai
#23 Spa Hotel in Mumbai
#23 Luxury Hotel in Mumbai
#31 Family Hotel in Mumbai
#40 Business Hotel in Mumbai
Price Range: ₹ 9,306 - ₹ 16,140 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Mumbai Convention Centre Hotel 5*
Number of rooms: 600
Official Description (provided by the hotel):
The Renaissance Mumbai Convention Centre Hotel, a Marriott Luxury and Lifestyle Hotel, is your luxury retreat in the heart of picturesque Powai Mumbai. Perched neatly on the banks of Lake Powai, a short distance from Mumbai's domestic and international airports, our hotel features winding walkways, lush gardens, and 600 beautifully designed rooms and suites. ... more   less 
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Also Known As:
Renaissance Mumbai Hotel
Renaissance Hotel

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