I travelled to Powai for work for the entire month of July 2012 and work had booked a one bedroom Marriott Lakeside Chalet apartments for me.
Apart from a small issue with the internet, everything was as I expected from a 4 star property apart from the slightly dated decor. I have other colleagues who were booked into regular Renaissance hotel rooms (within same complex about 200 yds up the drive), their rooms were much more modern and had snazzy gadgets which the Marriott property lacked - the cost was the same for the new Renaissance hotel room or spacious one bedroom Marriott apartment on our corporate rate.
The 200yd walk from the Marriott lobby to the Renaissance lobby can be avoided by taking a complimentary tuktuk! As I went in monsoon season, whenever I got caught out the doormen will either call for the tuktuk man, get me a brolly or a hotel car will ferry me in between the hotels.
Why would one head up to the Renaissance rather than hang around Marriott? Well they're withi the same group of hotels, so all the facilities are shared. The Marriott houses more long term residents and has less atmosphere and facilities. For example, I'd use the Renaissance gym and pool every other day (free with access to steam room & jacuzzi), as no-one uses the Marriott pool and it didn't look clean when I walked around it. There is also a bar, night club (Wed to Sat I think), multiple restaurants with lake views and a sandwich shop at the Renaissance; the Marriott only has Crimson restaurant which serves breakfast, lunch & dinner (one selected theme nights, I've never seen anyone eat there on a regular evening). Although their themed nights are awesome, pirate night had the staff decked out in various outfits complete with eye patches & fake hooks.
I had a one bedroom apartment on the 5th floor with a partial view of Lake Powai. Amogh was efficient in dealing with check in. One thing I enjoyed was that the reception staff remembered who I was and would always great me by name morning and night. It felt homely and welcoming. Special thanks also to Kumron and Jayesh as they were both helpful on reception and the breakfast service respectively.
As a traveller from the UK, I worried about the right adapters for India. I had bought a world plug adapter at Heathrow airport, but found that the pins didn't fit. Fortunately in the bedroom I found 4 univeral wall sockets by the TV, which took my UK 3 pin plugs and charged everything perfectly. WiFi was fast and reliable.
Marriott provides free bottles of Bisleri water, as well as aloe vera shampoo, conditioner, body lotion and soap. So you don't need to rush to the supermarket (closest one is Haiko in Hirandani Gardens) to grab essentials on the first day. A complimentary laundry room is available on every floor (2 washing machines & 2 dryers). It was a godsend for casual items. I used the laundry service for my work clothes, which I'd recommend as the cost was reasonable and I didn't have to iron!
I discovered their games room a bit late, although there are plans to revamp it and include more than just table tennis and a chess board in the future. So when I next visit, I'd expect to see at least a PlayStation or Wii in there.
In the evenings when I was at a loose end and was bored of hanging with my colleagues near work or at the Renaissance A Bar, I'd go to R City Mall about 10-15mins drive away. It's a huge mall that has everything, cinema (check out their Bollywood movies), food court, Western & local shops, TGI Fridays(!) and a supermarket. There is always something going on in the lobby, like a cable show preview. This was the closest comfortable place for a single foreign female to wander around without getting gawped at from the locals. As there isn't anywhere closer to the hotel to hang out, it is surrounded by roadside food stalls frequented by local men. Even at Powai Plaza and the Galleria in Hirandani Gardens 10mins drive away, I experienced uncomfortable gawping from both men and women when I was alone without my Indian colleagues.
In summary, staff service is great. Breakfasts and dinners I took at the Crimson were delicious. Room service was fast. Facilities as a serviced apartment were as expected for this star level.
- Official Description (provided by the hotel):
- Explore Mumbai while staying at our luxury apartments Refined luxury, first-class service, and an unparalleled location await you here at the Lakeside Chalet, Mumbai - Marriott Executive Apartments. We offer an atmosphere of peace and tranquility, set on 15 acres along the banks of Powai Lake. Whether you're visiting India for a short trip or an extended stay, our beautifully furnished apartments have everything you need to feel at home, with luxury bedding, marble bathrooms, and fully-equipped kitchens. Those in Mumbai for work can take advantage of high-speed Internet access and a spacious work desk in every apartment; be sure to set aside some time for a challenging workout or a relaxing massage at our on-site Club Renaissance while you're here as well. Additional perks for your apartment stay include complimentary on-site parking and a wide range of delicious dining options, featuring flavors from here in India, as well as Chinese and Italian cuisine. Experience a true urban oasis at the luxury Lakeside Chalet, Mumbai - Marriott Executive Apartments. ... more less
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- Also Known As:
- Lakeside Chalet, Mumbai - Marriott Executive Apartments Hotel Mumbai (Bombay)
- Jw Marriott Hotel Mumbai
- Jw Marriott Mumbai