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“Excellent Location!” 4 of 5 bubbles
Review of The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
Ranked #89 of 428 Hotels in Mumbai
Patiala, India
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Location!”
4 of 5 bubbles Reviewed 13 June 2012

We were a huge group of people participating in an Exhibition in Mumbai in the month of April and we all were staying in this hotel.

It is an old hotel but is very well maintained and well kept.

The location is excellent as you are just 5 min walk to the JUHU beach and there are a lot of eating places around.

People who need to catch a flight must keep a margin of at least 60-80 minutes, specially in the evening time when it is very crowded and to reach the airport could be an ordeal! Fortunately our pick up and drop was complimentary by the hotel so it had no effect on us financially but the traffic jam gave us some very anxious moments.

The hotel serves only Vegetarian food but if ordered can get Non veg food from outside.

Their own Low Calorie Thali is very good and a must have.

Room Tip: Take a higher room to avoid main road noise!
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ANOOPGIRDHAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, 19 June 2012
We would like to thank you for taking out time and posting your experience with us. Your review is valuable to us. it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
london
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 12 June 2012

This hotel was very decent for a big city hotel. We spent 3 nights here after a long tour around Rajastan and it fit the bill. Although the room was quite small and cramped, I consider this to be the usual for any city hotel. The bed was comfortable and they offered both a fan and A/C. The bathroom was clean and most importantly we were not disturbed by noise from any other rooms. The beach is a 5 min walk away and there are some good nearby shopping centres which can be reached by catching a scooter. We went to the Link Road markets twice and both times had no issues with going or coming back.

We were not looking to do sightseeing but on half considering, we left it as the tourist areas are quite far and we had been advised by local friends that traffic in Mumbai can be horrendous. That said I would say this hotel is good for relaxing as room service was good and good prices being offered.

The breakfast was adequate although seating was a bit cramped and it appeared that leftover dishes from the night before were put out for breakfast too.

Overall, I had no complaints with my stay.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fatface99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, 21 June 2012
We respect your review. Thank you. Looking forward to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata, India
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 23 May 2012

This was a decent hotel though it had a slight shady vibe to it though we didn't have any problems. The staff was friendly and the room was clean. Bathroom was fine and food was OK (vegetarian though)

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bhusu26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, 19 June 2012
We appreciate you effort to help us improve. Thank you for your review. It is valuable to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 23 May 2012

Good location in Juhu not far from airport. Kind of shady seeming but we didn't have any problems. Friendly staff, clean room, good shower. Room service was great - lots of low-fat veg options. Decent value.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ks521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, 21 June 2012
We appreciate you effort to help us improve. Thank you for your review. It is valuable to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 23 May 2012

Myself and my wife booked through an online travel agent to stay at this hotel on our recent trip to India. It was a good decision. A first we were apprehensive with the rates offered and thought that we may have to change after our first night their.

But once we reached the hotel and checked in our thoughts changed. The Front Desk was very warm and welcoming after a long flight. We were upgraded to the Club room on arrival. The Breakfast was quite lavish and changed practically everyday which is not the case in the western world.

The rooms were good size and the housekeeping was impeccable with no cause of any complain whatsoever.

The travel desk Manager, Pankaj was very helpful and went out of his way to arrange our itinerary of Mumbai.

We tried the Spa and both myself and wife had a great time. Very Professional. The rates alsonvery moderate and resonable.

All in all it was a great experience and we returned back with good rembrances of the trip and hotel.

Room Tip: Request the Front Desk if they can upgrade you and chances are they would at this property.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TimmyBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, 19 June 2012
We feel satisfied reading you experience. We assure you to be economical to the best possible extent. It would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Emerald - Hotel & Service Apartments

Property: The Emerald - Hotel & Service Apartments
Address: Juhu Tara Road, Mumbai 400049, India
Phone Number:
Region: India > Maharashtra > Mumbai > Juhu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#45 Spa Hotel in Mumbai
Price range (per night): ₹ 4,296 - ₹ 9,273
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai

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