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3,819
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106
128
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All reviews kitty su baluchi restaurant international airport huge lobby coffee shop close to the airport excellent service great hospitality special thanks front office room service special mention business trip comfortable stay courteous staff breakfast spread rooms are spacious
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119 - 124 of 5,381 reviews
Reviewed 13 January 2022 via mobile

We had visited Lalit for our wedding anniversary on 11th November..
We had such an amazing time.. the place, food and staff everything was very nice.
Special thanks to Mr Abel for his delightful service for sending a Anniversary cake to make our day special..
We would love to visit Lalit again..

Date of stay: November 2021
Trip type: Travelled with family
Thank NaliniA1408
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ansul Sanwal, General Manager at The Lalit Mumbai, responded to this reviewResponded 15 January 2022

Dear Guest,

Namaskar!

Thank you for taking the time to write a splendid review, I am glad to hear about your delightful experience at the hotel.

We are fortunate to play host to wonderful guests like you, nothing inspires us more than receiving such encouraging feedback.

I will surely convey your message to our entire team and especially Abel will be recognized for their service excellence.

Appreciation from our esteemed guests always encourages us to strive for more and motivates us to do our best, always.

We are delighted to have you back with us and look forward to welcoming you soon.

Thank you and best regards,

Ansul Sanwal
ansul.sanwal@thelalit.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2022

On arrival it’s was on an amazing stay and felt like family.Rakesh and vilay met on arrival.housekeeping and food and beverage was amazing peopleI will highly recommend this hotel to my friends and family

Date of stay: January 2022
Trip type: Travelled on business
Thank asthas2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ansul Sanwal, General Manager at The Lalit Mumbai, responded to this reviewResponded 10 January 2022

Dear Guest,

Namaskar!

Sincerely appreciate the views which you have shared. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful.

It is always gratifying to receive such wonderful comments from our guests. It’s truly encouraging and a great source of motivation for all of us.

Will surely convey your message to Rakesh and Vilay and they will be recognized for their service excellence.

We look forward to welcoming you in the near future.

Thank you and best regards,

Ansul Sanwal
ansul.sanwal@thelalit.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2022

We stayed for New year's celebrations, 2 premium rooms both triple occupancy. First the bedsheets had BLOOD STAINS on it when we asked for a room change, they said they had no rooms available and changed the sheets, (which were also dirty). then we were provided only 1 glass in the room And when we asked for more glasses as we were 6 people, the staff was very very rude about it and said we have to pay extra because due to COVID protocols they won't provide more. But if you pay for the glasses they will provide, which is highly unethical. the breakfast was okay but I wouldn't recommend anyone to stay in this hotel. very disappointed.

Date of stay: December 2021
Trip type: Travelled with friends
Thank Yashasvi75
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ansul Sanwal, General Manager at The Lalit Mumbai, responded to this reviewResponded 8 January 2022

Dear Guest,

Namaskar !!

Greetings from The Lalit Mumbai, Thank you for sharing your valuable feedback and It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.

With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.

We remain at your service and look forward to welcoming you back to The LaLiT Mumbai.

Thank you and best regards,
Ansul Sanwal
ansul.sanwal@thelalit.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2021

Third class, DONT WASTE YOUR MONEY HERE, very bad rooms, reception people are very bad , food quality zero for vegetarian, service and hospital I will give minus rating. My first stay here and it was very bad, very bad people at reception desk and even at the reservation, NEVER STAY HERE IN THE LALIT

Date of stay: December 2021
Trip type: Travelled on business
1  Thank SAURABHM532
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ansul Sanwal, General Manager at The Lalit Mumbai, responded to this reviewResponded 27 December 2021

Dear Guest,

Greetings from The LaLiT Mumbai!

On behalf of my entire team please accept my sincere apologies for the grave inconvenience caused to you during your stay with us.

I know no words can undo the time gone by and please be rest assured we will surely work towards a progressive future. We at The Lalit Mumbai stand committed to serving our esteemed guests like your good self and humbly apologize for the grave and unfortunate experience.

The Lalit Mumbai values your patronage and we humbly request you not to hold this experience against us and hope that you will offer us another opportunity to look after you, in a manner that you expect and so rightfully deserve.

We look forward to working towards regaining your faith and confidence in our brand and welcoming you back as our special esteemed guest at The Lalit Mumbai.

Warm Regards,

Ansul Sanwal
Resident Manager
ansul.sanwal@thelalit.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2021 via mobile

I hosted my sister's wedding reception on 12Th December at the Majestic Ballroom and had such a memorable event, that even post a hectic entire past week, I'm making it a point to pen down the great team effort of the entire Lalit team in making the event a grand sucess.

I had a super experience right from booking the venue to leaving the hotel post the reception. The warmth of the staff, the ambience, the ballroom, the decor was amazing. ALL our guests have spoken very highly.

Would like to thank Lalit Mishra. Aahsish Pandey & Chef Vinod , Prakash Tambe for helping us throughout and putting the team together

Thank you once again !!!

Date of stay: December 2021
Trip type: Travelled with family
Thank Animish786
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ansul Sanwal, General Manager at The Lalit Mumbai, responded to this reviewResponded 16 December 2021

Dear Guest,

Namaskar!

Sincerely appreciate your views which you have shared. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. We take care of each of our guests like our own family and it becomes even more important to look after our guests when they need us the most.

It is always gratifying to receive such wonderful comments from our guests. It’s truly encouraging and a great source of motivation for all of us. will surely convey your message to Lalit Mishra, Aahish Pandey Prakash Tambe & Chef Vinod, they will be recognized for their service excellence.

We are delighted to know you have enjoyed our hospitality and food & service and await your arrival with us and look forward to welcoming you in the near future.

Thank you and best regards,
Ansul Sanwal
ansul.sanwal@thelalit.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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