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“short, but excellent” 5 of 5 bubbles
Review of The Lalit Mumbai

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The Lalit Mumbai
Ranked #21 of 440 Hotels in Mumbai
Heilbronn, Germany
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“short, but excellent”
5 of 5 bubbles Reviewed 18 May 2012

the hotel is only about 5min away from mumbai international airport. we checked in 6am - slept till 9am, had a quite well breakfast and an 4 hour trip with one of the drivers. looking forward, to be there again.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhaskaran T, Resident Manager at The Lalit Mumbai, responded to this review, 4 June 2012
Dear Guest,

Namaskar!

Thank you very much for your kind words of appreciation. Entire team of The Lalit Mumbai is happy to know that you enjoyed your recent stay with us thoroughly as much as we enjoyed having you stay with us. Your words of appreciation keeps the team highly motivated.
We remain committed to deliver an exceptional service. Look forward to welcome you back soon.

Warm Regards

Bhaskaran. T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Lucknow
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 May 2012

We stayed here & we were really impressed.We arrived at 5am in the morning after an arranged pick up . Excellent staff, lovely pool and tasty food.

  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kokam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhaskaran T, Resident Manager at The Lalit Mumbai, responded to this review, 4 June 2012
Dear Guest,

Namaskar!

The entire team of The Lalit Mumbai is delighted to know that you enjoyed your stay as much as we enjoyed having you stay with us. Your kind words of appreciation keeps the team highly motivated.
We remain committed to deliver an exceptional service. Look forward to welcome you back soon.

Warm Regards
Bhaskaran. T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
2 reviews
4 of 5 bubbles Reviewed 16 May 2012

Being close to airport it turned time saver for me. Needs of Business traveller are completely looked after.Great fittness center,wonderful rooms and incredible customer service!!
Only the view from the windows is disappointing.But leaving it apart I would highly reccomned this hotel for business or pleasure.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank elviajero22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhaskaran T, Resident Manager at The Lalit Mumbai, responded to this review, 4 June 2012
Dear Guest,

Namaskar!

The Entire team of The Lalit Mumbai are are delighted to learn that you thoroughly enjoyed your stay as much as we enjoyed having you stay with us. Your kind words of appreciation keeps the team highly motivated.
We remain committed to deliver an exceptional service. Look forward to welcome you back soon.

Warm Regards

Bhaskaran. T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 16 May 2012

Now if you are going to some other destination and flying out of Mumbai in one night, I suggest this is the best hotel for you. Considering its proximity to the international airport and the upscale interiors you would not be disappointed once you arrive at this hotel. The breakfast is not up to the mark although the friendly nature of the staff makes up for it. I would highly recommend their buffet spreads which are satiating with their varieties and tastes. All in all, worth it!

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank Shreyasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhaskaran T, Resident Manager at The Lalit Mumbai, responded to this review, 4 June 2012
Dear Guest,

Namaskar!

The Entire team of The Lalit Mumbai are are delighted to learn that you thoroughly enjoyed your stay as much as we enjoyed having you stay with us. Your kind words of appreciation keeps the team highly motivated.
We have taken a note of your feedback about the breakfast and have discussed the same at length with our Chef and Food & Beverage Manager. In the meantime may i request you kindly send me your specific comments on the breakfast at your convenience. This will help us clearly understand the area of improvement. My email is bhaskarant@thelalit.com

Once again thank you for your feedback. We remain committed to deliver an exceptional service. Look forward to welcome you back soon.

Warm Regards

Bhaskaran. T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 11 May 2012

Average hotel to stay if you are business traveler and your main concern is to get decent rooms with good price considering five star property ,rooms are spacious and neat, service is not good specially at front desk staff is rather cold n rude even after confirming my booking in advance n it seems like none of details have been taken care of , need to repeat my all requirements again , hardly bother to escort you to room considering huge properly u end up wasting time running around passage searching for your room, very expansive food even basic salad cost u INR 800 + taxes ordered for caesar salad given garlic bread along with it ,which was literally soaked in butter y order salad if wanna add on few extra pound by eating butter dipped bread, tried to catch some sleep in d noon after long flight, woke up by annoying housekeeping staff even he could see do not disturb sign on and d reason he had given need to refill mini far , i checked in at 12 n it was 2 pm he left with apple juice bottle rest of stuffs were already there. No curtsey to apologize even if he pressed bell by mistake and could seen me waking up from sleep.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Akaypatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VipinSinghal, Front Office Manager at The Lalit Mumbai, responded to this review, 6 June 2012
Dear Mr. Patel,

On behalf of our entire team, I wish to thank you ever so much for taking out your time and effort in sharing your valuable comments, through which you have expressed dissatisfaction on the process and pricing.

At the outset my sincere apologies for the dissonances that you experienced during your last visit at the hotel, whilst apologies and regrets can only attempt to justify, they are not meant to or can change the past.

We have taken a note of your feedback and have discussed the same at length with our Chef and House Keeper, to ensure corrective measures are in place.

Once again thank you for your feedback. We remain committed to deliver an exceptional service.

Look forward to welcome you back soon.

Regards,

Vipin Singhal
vsinghal@thelalit.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lalit Mumbai

Property: The Lalit Mumbai
Address: Sahar Airport Road | Andheri East, Mumbai 400059, India (Formerly InterContinental The Lalit Mumbai)
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Mumbai
#19 Luxury Hotel in Mumbai
#19 Spa Hotel in Mumbai
#27 Romantic Hotel in Mumbai
#49 Family Hotel in Mumbai
Price range (per night): ₹ 7,134 - ₹ 15,641
Hotel Class:5 star — The Lalit Mumbai 5*
Number of rooms: 368
Official Description (provided by the hotel):
With the reassurance, hospitality and warmth of The LaLiT Suri Hospitality Group, guests are welcomed to the perfect combination of luxury apartment style living and leading hotels services called The Residency – a modern abode of suburban living. Set against the backdrop of the vibrant life and the grandeur of Mumbai, we bring to you 21 apartment rooms that are fully furnished marvels. Fresh and modern, each residence greets you with its typical flair and style, silk cushions, vibrant colours, gorgeous upholstery, spacious bathrooms, and so much more makes The Residency one of the most desired service apartment in Mumbai. Guests can choose from the avant-garde style of one-bedroom residence, two-bedroom residence and three-bedroom residence – The combination makes The Residency an ideal extended stay hotel in Mumbai. ... more   less 
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Also Known As:
Intercontinental The Lalit Mumbai Hotel Mumbai (Bombay)
Intercontinental Lalit Mumbai
Hotel Intercontinental The Lalit Mumbai
Hotel Lalit Mumbai
Hotel Intercontinental Lalit Mumbai

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