I stayed a few days with my friend and everything was fantastic. The hotel is beautifully decorated, the room was spacious with a great bathroom. I won't forget the fantastic view of the city. The staff was friendly and very helpful, they were all lovely. Gorgeous food with plenty to eat.
I truly recommend this place to everyone.More
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Had to attend a marriage near Kurla, so chose the hotel after a lot of research. Coming in a car, the parking slot was handy. Ambience and decor of the hotel are lovely. Reception was courteous, and way leading to the room good. The room was spacious, clean. Good television with multichannels. The bed, however, could excruciatingly fit two adults and one child as it appeared cosy but small. Also, the bathroom was immediately to the right of the bed which looked odd because in most hotels they are near the door. Wifi was a mystery as the connection was on/off. The hotel had an "all meal in the bill" concept including unlimited breakfast, lunch, snack, dinner beginning with lunch on check in day and ending with breakfast on check out day. All meals are buffet type consisting both veg and non veg. The menu is reasonable, taste ok and the restaurant has a lovely ambience with good seating. Upma dish needs a mention. My child relished the "kheer" and, ofcourse, "ice cream". Back to the room, we had small problems with noise and TV which were sorted out fast. I think the hotel has to provide a newspaper to rooms. The air-conditioning was OK but not top-notch. The hotel should explore having a fan in the room. The housekeeping was nice and amiable. There are plenty of taxis available outside the hotel, and I should mention Pramod who helped us out in travel. Though ours was road facing room on 5th floor(515), it was soundproof. Go for higher floor rooms or lower floor with garden facing. Overall, excellent value for money ( 13,256 ) for two nights with all meals. Certainly, a hotel with a repeat value. Kudos to the staff and management.
Dear Guest,
Greetings from Hotel Kohinoor Elite!
We appreciate you for taking the time to pen this insightful review on this acclaimed platform. It makes us glad that you and your family had a comfortable stay with us. Thank you for your commendations of our ‘spacious’ and well maintained rooms and the ambiance of our hotel. Indeed, our associates are always on their toes to assist our guests and your special mention of one of our team makes us proud. We are delighted that you relished the culinary spread and that your little one enjoyed the ‘kheer’. Your suggestions have been noted and our team will look into it for the requisite amendments.
It was a pleasure serving you and we will be looking forward to your next sojourn with us. Do keep a tab on the ongoing offers and discounts through our social media channels.
Best Regards,
Management @ Kohinoor Elite
Hotel staff is great.Visited there for business purpose. Airport transfer is provided in your package on no extra charge . I was early in the hotel and arrived and met the reception for Check in.I was early and met @ reception Mr.Tejas, he asked me to wait for sometime but he was courteous and offered me water. We had a talk for sometime and the time I was waiting he explained me with the services offered and provided me with a letter with the timing's and services in my package.I was very much happy with the way Mr.Tejas handled me.I appreciate his courtesy and wish him good luck as he was excellent in his work.Food was tasty and I'll recommend the same to my frnds.
Dear Guest,
Greetings from Hotel Kohinoor Elite!
Thank you for your kind review and the perfect star rating on TripAdvisor. We couldn’t agree more about the efforts put in by our team in making our guests feel at home. It makes us proud to know that their warm hospitality enhanced your experience and served as the highlight of your stay. We are proud to see a special mention of one of our associates. It’s a delight to know that the culinary fare appeased your taste-buds.
It was such a pleasure having you stay with us and we look forward to welcome you back for another wonderful stay. Meanwhile, do stay in touch with us through our social media channels and website.
Hope to see you soon!
Best Regards,
Management @ Kohinoor Elite
All Meals (Buffet Breakfast, Lunch & Dinner with Evening High Tea); Free 24Hrs Wi-Fi Internet @Room; Free Airport Pickup; Specious & Clean Luxury Rooms with Modern Washroom; Meeting Lobby; Decorated Restaurant cum Bar with perfect ambience; Warm & Nice Guest Treatment; Flexibility of late check out & early check in; are the USPs of this star rated hotel. A perfect stay for Business as well as Family Trips.
Dear Guest,
Greetings from Hotel Kohinoor Elite!
What a delight to begin the day with such a kind review! Thank you for highlighting the various facets on this acclaimed forum. We are elated that your stay at Hotel Kohinoor Elite was a wonderful one. Indeed, it is our team’s prime endeavor to provide our guests with the best-in-class services and hospitality. It makes us happy to see you appreciate the diligent efforts of our associates.
It was a pleasure hosting you and we’ll love to welcome you back for another memorable experience. Meanwhile, do stay connected with us through our social media channels and website.
See you soon!
Best Regards,
Management @ Kohinoor Elite
location though near to the airport , being in a crowded place it easily takes 40-60 minutes to reach.
The man at the reception is always busy and has no courtesy to greet or answer your queries irrespective of the time of the day.
The food was nicely laid and delicious
Dear Guest,
Greetings from Hotel Kohinoor Elite!
We value feedback from our guests as it helps us access the areas that need to be attended to. Our hotel is known for the impeccable services and hospitality provided by our team. We are elated that the culinary fare appeased your taste-buds. However, it’s our regret that your stay didn’t turn out as you expected. We can assure you that such is not the norm here. Your concerns will be looked into immediately for requisite amendments so as to avoid future lapses in service.
We do hope you won’t base your judgment on this experience, and will give us another opportunity to offer you a glitch-free sojourn.
Best Regards,
Management @ Kohinoor Elite
Kohinoor Hotel is a good choice if you want a no hassle, clean, secure and relatively well equipped hotel close to the airport and in what looked to be a middle class part of the City. A late arrival into Mumbai airport and an early flight out meant Kohinoor hotel was an obvious choice for. 24 hour reception in place with a courtesy shuttle (one way) to the airport. Friendly staff and good clean rooms with a reasonable restaurant which I used for the buffet breakfast. Hotel was a little busier and nosier than I would have expected as it was hosting a wedding reception/party but not really a problem. In fact it was rather nice to see a fully decorated horse in the hotel drive ready to take the groom to his marital adventure. I just had to settle for the shuttle car :-). I would definitely stay in the hotel again if on a short stop to Mumbai and off course recommend to in transit travellers.
Dear Guest,
Greetings from Hotel Kohinoor Elite!
Receiving a perfect 5 star rating from our guests is the best way to start our day and we thank you for your feedback on this renowned travel forum. Our associates at Hotel Kohinoor are here to make sure that you have an experience of a lifetime and that has always garnered us with such motivating reviews. We are glad to know that the subtle ambience of our hotel and our rooms was the highlight of your stay with us. It is a pleasure to know that our flawless assistance left you impressed.
We look forward to your continued association and do keep a tab on our social media pages for latest offers and updates to make your next stay with us even more pleasant.
Best Regards,
Management @ Kohinoor Elite
