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“Nice experience”
Review of Sofitel Mumbai BKC

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Sofitel Mumbai BKC
Ranked #2 of 454 Hotels in Mumbai
Certificate of Excellence
Mumbai, India
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice experience”
Reviewed 25 April 2012

The hotel was very nice and the buffet spread was awesome. However we had hope to find more options for non indian food. The pool was also excellent. Overall a good experience.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbhishekBagri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,711 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (608)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mumbai, India
Level 5 Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 April 2012

Location for business? Great... close to the airport, good connectivity to South Bombay. Right in the heart of BKC.
Luxury...Luxury...Luxury...... :)
Staff... Great
Pondicherry Cafe has really good food. VFM
Spa ....gym ...not functional yet, but should be soon.
Dedicated Veg. restaurant called Tuskers....did'nt sample...
Rooms plush ....no view to talk of though...inspite of the theater windows........
Recommended? For sure !

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruch69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level 6 Contributor
237 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 2 April 2012

The room interiors and hotel has been done up very differently with spunky and yet Classic taste in color, style, design, etc. Room had everything from extra towels, bath products, coffee maker, Idoc station, etc.
The food was a complete downer. The ala carte menu &room service menu were very limited and could do with a change or additions in it. The buffet largely caters to indian taste buds & does not have any continental flare.
The service standards are not particularly 5 star. The dinner staff at Pondicherry cafe did not understand my 'make to order' dish though fairly simple. There were other staff fooling around and passing comments at other guests.
Only the breakfast staff were well mannered and had good levels of service standards.
The reception staff could so with courtesy training and we stayed when the Grand openeing was not yet done. Yet No-one asked us feedback about Stay, Food, Staff, Service - Nothing! Its quite shocking for being the 1st accor luxury hotel in India, even Taj being such an established brand still asks for feedback when they may need none!
Sofitel is good because of Location and just being New - Interiors, Fixtures, room, bathroom, etc. But with their service levels before openeing, I dont know how this place will sustain itself in the long run.

Room Tip: All rooms have some view of BKC, so that is ok. Luxury rooms are well spaced. Only thing is that the...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monalisa777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Mumbai BKC

Property: Sofitel Mumbai BKC
Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai 400 051, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Mumbai
#2 Luxury Hotel in Mumbai
#3 Romantic Hotel in Mumbai
#3 Business Hotel in Mumbai
#3 Family Hotel in Mumbai
Price range (per night): ₹ 8,702 - ₹ 16,952
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Official Description (provided by the hotel):
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 
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Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)

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