This review is a tad delayed. I was in Mumbai with my cousin early Feb 2012. The hotel then had been officially operational for a couple of weeks and everything was all new and shiny! Our stay at the Sofitel was exceptional in every way. The rooms and its amenities were all wonderful like most Sofitel hotels. However I truly believe that what made this hotel truly special was its staff. All of them went out of their way to ensure that our stay wanted for nothing.
Going down to breakfast, the staff at the restaurant were attentive and remembered little things like that I prefer my coffee strong and black. The Manager made sure he stopped for a chat and the waiters brought us endless glasses of juice and whatever else we wanted.
As for the front office staff, a special mention must go out to Mr Trilok. He was exceptionally helpful , suggesting places of interest and some great restaurants. He even ensured that we had a print out of the places which he thoughtfully sent up to our room. And most importantly not once did he push us in any way to take a tour from the hotel but rather he was very honest in his opinions of his hometown Mumbai making sure he provided information on the good and bad bits about Mumbai which was very much appreciated. Also he was great fun to talk to and thats what we did for a good while I think on our first day there!!!
Ok administrative stuff, the area where the hotel is at is very quiet at night and a business area. After the hustle and bustle of Mumbai trust me you will appreciate it. There are ample taxi's to take you where you want to go and it is very cheap. The hotel will negotiate everything for you so not to worry about getting ripped of and when we took a taxi the staff at the hotel ensured that they took the phone number of the cab and other details just in case. The security at the hotel is what you would expect at a 5star property in a state with past history such as Mumbai. The food at the hotel is good but expensive but not exhorbitantly so. The cakes at Artisan (think thats what its called) were lovely.
- Official Description (provided by the hotel):
- A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more less
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- Also Known As:
- Sofitel Mumbai Bkc Hotel Mumbai (Bombay)