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“Brand new and beautiful, but inflexible service” 4 of 5 bubbles
Review of Meluha The Fern - An Ecotel Hotel, Mumbai

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Meluha The Fern - An Ecotel Hotel, Mumbai
Ranked #14 of 440 Hotels in Mumbai
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Brand new and beautiful, but inflexible service”
4 of 5 bubbles Reviewed 5 July 2011

Stayed for 7 nights. It's brand new and the rooms and facilities are excellent. The roof top pool has an ok view and it's possible to turn on a sort of "current" that makes you able to swim without moving forward. The 50¨ TV and moviebox with 10 different english movie channels was also excellent.

Two issues seriously flawed my stay:

- Internet comes at a charge and only works on one device and only in your own room. This means you have to pay 4,000 rupees times 3 if you want your phone, tablet and labtop online. And then you cannot use it during breakfast, dinner, lounge area, etc. That's completely unacceptable for a business hotel. And unnecessary.

- The only late check-out they could arrange where for 2pm, which makes no sense since they had available rooms.

  • Stayed June 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Kasperbrandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 2 August 2011
Thank you for your valuable Feedback. Were glad you enjoyed your stay at the hotel. With regards to your feedback on the internet connectivity, we are re looking at the same to see how our guest can be given connectivity on all their devices, with respect to the late checkout the same will be taken care of for your future stays. We Look forward to making your future stays with us memorable. Thank you for choosing a Fern Hotel.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Chennai, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 June 2011

Truly an eco friendly hotel. Beautifully furnished. The service is so prompt and friendly that you really get delighted. The Spa and swimming pool was not functional yet but we were told it will open shortly. The hotel is located in Powai which is known for its unique architecture reminding you of colonial era. The entire locality is so beautiful that you really enjoy your evening stroll in the market. Our entire stay at the hotel was memorable

Room Tip: Main road facing
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  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank usha_nirmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 23 June 2011
Thank you for your valuable Feedback. Were glad you enjoyed your stay at the hotel and found the service to your liking. Also to let you know that the Swimming Pool facility in the hotel is functional, however the Spa and Club floor will be available by 1st August. Were thrilled whenever any of our Eco initiatives is able to impact someone, and your kind mention will surely strengthen our resolve. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 April 2011

Meluha the fern is located at a prime location with lots of eating and shopping options nearby. The hotel has a very elegant ambiance and the rooms are neatly decorated. The staff is very polite and the hotel gives importance to minute details about the guest to make their stay a memorable one. Food is slightly expensive though but there are many eating options available.

Definitely recommended. Offers real value for money at a prime location with excellent services.

  • Stayed April 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank condy2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 19 May 2011
Thank you for your valuable Feedback. Were glad you enjoyed your stay at the hotel and found the facilities & service to your liking. Are en devour is to provide you with true value for all your monies spent, and were glad we were able to do so. Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meluha The Fern - An Ecotel Hotel, Mumbai

Property: Meluha The Fern - An Ecotel Hotel, Mumbai
Address: Central Avenue Hiranandani Gardens | Powai, Mumbai 400076, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Mumbai
#14 Luxury Hotel in Mumbai
#37 Family Hotel in Mumbai
Price range (per night): ₹ 8,497 - ₹ 16,275
Hotel Class:4.5 star — Meluha The Fern - An Ecotel Hotel, Mumbai 4.5*
Number of rooms: 141
Official Description (provided by the hotel):
Meluha The Fern is one of finest upscale hotels in Mumbai. Boasting of being the first five-star hotel in Hirandani Powai, Meluha is bench marking new standards in Hospitality. All the 141 rooms and suites feature most contemporary luxuries and ensure that guests get customized services. Look forward to a pampering experience here at Meluha The Fern. Well connected to most places in Mumbai, Meluha The Fern is within convenient reach from the International Airport and most other important areas in the city. A luxury hub, the hotel is ideal to be your base when you are in Mumbai. ... more   less 
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Also Known As:
Meluha The Fern Hotel Mumbai (Bombay)

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