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“Useless staff and service”
Review of Kohinoor Park

Kohinoor Park
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Kohinoor Park
Ranked #131 of 388 Mumbai B&B and Inns
Mumbai, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Useless staff and service”
Reviewed 23 December 2010

We had booked this hotel on the phone as they said they accepted phone booking. We had booked it for a post-marraige wedding night since it was closed to our house. We had loads of expectation in terms of this and we were really looking forward for this. We were told to bring the my photo Identity card for verification. On arrival, the person at the reception first closed the lights and abruptly said no booking has been done on your name, We argued and told him the date and time we did the booking. He refused and was very arrogant and straight away dismissed our argument. It seemed that there was a wedding in that hotel on that day and all rooms were booked by the wedding party and hence probably they refused to give us the room. We told him to connect to duty manager and he refused saying the phone lines are not connecting. With such pathetic staff we decided to move away to a different hotel. I would never recommend people to such an hotel who promised customers for a room and ditch at last moment. Beware!

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank bombayhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
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  • English first
  • Japanese first
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English first
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Additional Information about Kohinoor Park

Property: Kohinoor Park
Address: Veer Savarkar Marg, Opp Siddhivinayak Temple | Prabhadevi, Mumbai 400025, India
Region: India > Maharashtra > Mumbai > Juhu
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #131 of 388 B&Bs / Inns in Mumbai
Price range (per night): ₹ 2,971 - ₹ 5,361
Hotel Class:3 star — Kohinoor Park 3*
Number of rooms: 22
Reservation Options:
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