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“Markets & Temples”

Reality Tours and Travel
Ranked #1 of 34 Food & Drink in Mumbai
Certificate of Excellence
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Attraction details
Owner description: Reality Tours and Travel is a responsible tour operator providing fun and authentic experiences around India. We invest 80% of our profits back into the communities we visit through our NGO Reality Gives. We are especially well known for our educational Dharavi Slum Tour that shows visitors the industrial and residential areas of one of Asia’s largest slums, located in the heart of Mumbai. We also offer city, village, multi-day and customized tours and we recently expanded to New Delhi and the Sanjay Colony Slum. Our tours educate visitors about the issues as well as opportunities in slums and hopes to encourage them to understand underprivileged communities better. We use 80% of the tour profits and 100% of merchandise profits to fund our sister-NGO Reality Gives that runs and supports a variety of programs in Dharavi and Sanjay Colony. Our goal is to provide authentic and though-provoking local experiences through our tours and to use the profits to create change in our communities. Our vision is a world where all tourism promotes cross-cultural understanding and local development. Our NGO, Reality Gives, provides young people in the local community with high quality education and experiences to help them maximize their potential. We do this by focusing on English, Computer and Life Skills classes as well as a series of activities and workshop in expressive art and sport. We run these program out of three community centres around Dharavi.
Reviewed 10 September 2017 via mobile

Had an absolutely brilliant time yesterday many thanks to Balaji! Great guy and extremely knowledgeable!

Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,815)
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"dharavi tour"
in 203 reviews
"street food tour"
in 123 reviews
"eye opening"
in 116 reviews
"public transport tour"
in 19 reviews
"community center"
in 17 reviews
"village tour"
in 19 reviews
"night tour"
in 41 reviews
"slum life"
in 36 reviews
"money goes"
in 20 reviews
"a real eye opener"
in 32 reviews
"excellent tour"
in 56 reviews
"slum dwellers"
in 17 reviews
"small group"
in 24 reviews
"real india"
in 28 reviews
"meeting point"
in 23 reviews
"hard working people"
in 18 reviews
"answered all our questions"
in 19 reviews

339 - 343 of 2,011 reviews

Reviewed 9 September 2017

We had an excellent tour of Dharavi. The tour was hosted by two very guys full of knowledge and respect. The tour showed the industrious and vibrant side to a community which would otherwise be not be accessible.

On the other had, on the same day, we did the food tour. It was probably the worst, most overpriced food tour that i have every been on (and we have been on a few). Our guide had very little knowledge about what we were served. We felt dragged from between a few street vendors without explanation. The guide had NO real passion for the tour or food. The only information provided was were we can get the best marijuana in India (the north apparently FYI).

1  Thank SplitSplat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosephBird, CEO, Reality Tours & Travel at Reality Tours and Travel, responded to this reviewResponded 11 September 2017

Thanks so much for taking the time to review your time with us in Mumbai - it's great you enjoyed your time in Dharavi so much and that you were able to connect with the industriousness and vibrancy of what we feel is a very important part of Mumbai.

It's disappointing you didn't have as good a time on our Food Tour. As our guides are from Dharavi or similar communities they are typically very passionate about what they do and we also spend a lot of time training them on each tour to ensure they have the knowledge to complement this.

That you experienced neither of these things is unacceptable, and contrary to most people's experience - our food tour was recently listed as one of the top ten in the world and over 99% of guests on the tour tell us they would recommend both the tour and their guide.

We will work hard to understand why you didn't have the same great experience as thousands of others have had on this tour and thank you for your feedback. If you're back in Mumbai, or over in Delhi please reach out as we'd really like to introduce you to more of our tours, to give you a clearer sense of why we are so highly rated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

We had a brilliant afternoon with Dev showing us around on the walking tour of Dharavi... we all learnt so much and enjoyed seeing the inner workings of an amazing and vibrant community. Dev was a great guide - really informative, friendly and fun. We all felt very safe and comfortable for the duration and the kids in particular enjoyed the experience... including a quick game of cricket with some of the boys of Dharavi towards the end (no hitting sixes though... you're out if you lose the ball!). Reality Tours is a great organisation and I can't rate them highly enough - a really positive social enterprise that has been a pleasure to support. Thank you!

Thank Georgie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

3 of us took a private Dharavi + Sightseeing tour which lasted 9 hours in total. We walked through the slums and had a great understanding of how it worked told by someone who had lived there when growing up. Afterwards we went to Mumbai's top sights and our guide took us to a very good restaurant to eat authentic Indian food. Guide was excellent! Broad knowledge and spoke clear english. It's a must if you travel to Mumbai!

Thank Nathaly I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 August 2017

Jitu, the tour guide was knowledgable not only about the festival, but also about the slums, the food and the culture. It felt like a 3 in one tour (festival, slum and street food). Not to mention we also took public transport and was experiencing the hustle and bustle of Mumbai.

Thank SohaLingam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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