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Reviews (2,264)
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Reviewed 3 January 2015

Very interesting explanations from our guide about the meaning and development of the unauthorized land occupation called slum. Plastic recycling, leather production, pottery, batik, machine building, paper recycling, papadam making and other small industries visited. The process of developing the slum area and resettlement with building companies investments. After doing the full tour we received a link for higher quality photo's we could download. During the tour no photo's were allowed.
Beforehand we received good instructions what to do and what not.

Date of experience: December 2014
1  Thank huys25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2015

We did three tours with Reality Tours & Travel in Mumbai. Started off with the Dharavi Slum Tour with Suraj. Confronting yes, but the opportunity to see a part of Mumbai that many westerners stay away from is not to be missed. Before you go, look at Kevin McLeod's 2 part doco from 2010 titled "Slumming It". My husband a keen bike rider did the Mumbai Bicycle Tour, again with Suraj. He loved it. His advice: "If your bike skills are shaky then maybe keep to 4 wheels. But hey, most people can ride a bike, so this is a rare chance to ride in a megacity. Also a chance to get to some of the markets nice and early". Our third tour was with Charm (his nickname) - a personalised car tour for myself to look at childhood haunts including the cow shelter, Malabar Hill, Mani Bhavan. Car tours are a great way to start if you have never been to Mumbai: good for bearings and to get a handle on this marvellous city.

Date of experience: January 2015
1  Thank 69Penny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2015

Went on the tour around dharavi (slums), absolute eye opener, the tour guides tend to be from this area so know a lot, questions ate welcomed. If I had time I would've done more of their tours. Amazing company.

Date of experience: December 2014
1  Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2015

I took two Reality Tours: the Slum Tour and the Street Food Tour. For both tours, the guide was late to the meeting point, which is why I can't give an excellent rating. However, after this rocky start, both tours were very informative and enjoyable. I found the slum tour somewhat crowded; at times there appeared to be more tourists than slum dwellers. For the Street Food Tour, we were a small group of 5, rather than several groups of about 10, making it easier to get around. The very nature of this tour was more upbeat, of course. Reality Tours is doing important work and deserve your support!

Date of experience: December 2014
Thank zmanCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 2 January 2015

Hi and thanks for taking the time to leave us a review! I'm really disappointed to hear that your guides were late. This is entirely unacceptable and I will look into it immediately. We also try to keep our groups in Dharavi to 6-7 as you're right, this is more manageable and respectful. However, the period between Christmas and New Years is our busiest time of the year and we face a lot of demand. We're currently looking into how to best deal with this and I appreciate the feedback. Glad you enjoyed the tours and thanks again for your support!

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Reviewed 1 January 2015

We did three tours with Reality Tours in Mumbai - the Dharavi tour, the city sightseeing tour, and the public transportation tour. All were phenomenal. We learned a lot, and our guide, Nilish, was fantastic. I wish we had done all of the tours offered by Reality Tours. It is a huge mistake to visit Mumbai and not do the Dharavi tour with Reality Tours - and if you have time, not to do other tours with Reality Tours!

Date of experience: November 2014
Thank Meg492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 2 January 2015

Thanks so much for your support! It means a lot that you trusted us to help you explore Mumbai, within and outside of Dharavi!

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