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“Exceeded Expectations (Dhavari slum tour)”

Reality Tours and Travel - Day Tours
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US$ 12.75*
and up
Dharavi Slum Small-Group Tour in Mumbai
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US$ 25.50*
and up
Mumbai Street Food Tour
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US$ 25.50*
and up
Mumbai Bicycle Tour
Ranked #1 of 103 Tours in Mumbai
Certificate of Excellence
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Owner description: Reality Tours and Travel is a responsible tour operator providing fun and authentic experiences around India. We invest 80% of our profits back into the communities we visit through our NGO Reality Gives. We are especially well known for our educational Dharavi Slum Tour that shows visitors the industrial and residential areas of one of Asia’s largest slums, located in the heart of Mumbai. We also offer city, village, multi-day and customized tours and we recently expanded to New Delhi and the Sanjay Colony Slum. Our tours educate visitors about the issues as well as opportunities in slums and hopes to encourage them to understand underprivileged communities better. We use 80% of the tour profits and 100% of merchandise profits to fund our sister-NGO Reality Gives that runs and supports a variety of programs in Dharavi and Sanjay Colony. Our goal is to provide authentic and though-provoking local experiences through our tours and to use the profits to create change in our communities. Our vision is a world where all tourism promotes cross-cultural understanding and local development. Our NGO, Reality Gives, provides young people in the local community with high quality education and experiences to help them maximize their potential. We do this by focusing on English, Computer and Life Skills classes as well as a series of activities and workshop in expressive art and sport. We run these program out of three community centres around Dharavi.
Reviewed 3 March 2014

Working in the social sector in India I was highly skeptical of a slum tour. Visiting people's neighborhoods and homes seemed intrusive. However, my worries were calmed once we began. The guides were careful to make sure we were not interrupting anyone's work or invading anyone's privacy, no pictures are allowed on the tour, and groups are kept small. The tour completely changed my perception of what it means to live and work in a slum. The guide was extremely knowledgeable and was able to answer any question we threw at him. Overall it was a great experience and I would recommend it to anyone visiting Mumbai as an absolute must see.

Thank Zoe755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,656)
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1,134 - 1,138 of 1,656 reviews

Reviewed 2 March 2014

I took this tour with my wife and five year old daughter recently and it was one of the highlights of our holiday. We arranged by phone to meet our guide at 2.30pm by Mahim station as we were staying on Juhu beach rather than travelling down to Coloba. This meant that we missed visiting Dhobi Ghat and the red light district, but made the trip more manageable for our daughter as we had only been in India for a day and we were all still readjusting.
Our guide Nano was absolutely brilliant - what a guy! We were very lucky as we had him to ourself due to slightly underestimating the traffic and arriving fifteen minutes late. Nano gave an informative and balanced view of life in a slum and was able to answer any questions we threw at him.
Nancy our daughter started tiring towards the end of the fairly comprehensive tour so Nano took at slight shortcut, but she thoroughly enjoyed it - especially climbing a ladder up onto a rooftop and the area of the slum with extremely narrow walkways.
When you visit Mumbai and see the slums from your taxi window you imagine the people there to be living miserable lives in awful conditions, but I came away from this tour realising that that is not always the case. By taking this tour with Reality you are supporting their sister ngo Reality Gives and helping in a small way to improve life in Dharavi. Cannot recommend this company enough!

Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Our guide, Krishna, was one of the best tour guides that we've had on any tour. The description on the webpage is exactly what was provided, but what does not come through on the page is genuine feeling of compassion and knowledge Krishna had for the people of the villages. As we walked through the village, he seemed to know everyone, and even had some chocolates with him, making both children and adults smile big smiles. Overall, tour was eye opening, providing a glimpse into the lives of people who live on very little. It was interesting to see all of the children singing in the courtyard during our visit to the school, and the brick making families were hard working for little money. The food at the villager's home was surprisingly tasty. Just be ready for quite a bus ride to get to where the tour starts! We look forward to going back on another personalized tour, and will definitely select Reality Tours when we come back to India.

Thank Travis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel - Day Tours, responded to this reviewResponded 3 March 2014

So glad you enjoyed your time in the village! Will be sure to pass along all your kind words to Krishna, who considers that village a second home. Hope to welcome you back in Mumbai soon!

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Reviewed 1 March 2014

Just finished my street food tour with Neelish (sp) and his brother Kalpesh. Neelish was the tour guide and Kalpesh joined as a secondary to help with the two taxi situation (splitting of the group into two taxis to make sure that the tourists are not left alone in a cab). Neelish was very friendly and explained all the food we tried. He was attentive and always made sure we had what we wanted / needed. The tour was well organized - from the meeting of Neelish to arranging the cab ride between places and to the explaining of the food. The food choices were great and I finished the tour with a very happy stomach. I wouldn't have tried all that food on my own (although it would have been much cheaper).

Thank silverxterra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel - Day Tours, responded to this reviewResponded 3 March 2014

Thanks for joining our street food tour! Nilesh was so excited to hear your positive feedback-- his first review for the street food tour on TripAdvisor! :) All the best!

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Reviewed 1 March 2014

We took the tour and it is certainly a must see in Mumbai. It is very safe and the guides are really competent. It is shocking to see what a slum is like from the inside, but it is a great experience. Reality tours facilitates it for tourists and it makes us feel safe. I would not encourage anyone to get into the slum alone. Definitely contact them.

Thank Alex N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel - Day Tours, responded to this reviewResponded 3 March 2014

Hi Alex. Thanks so much for the review! I'm glad you and your classmates enjoyed the experience. It was an honour judging your presentations as the Global Social Entrepreneurship Summit!

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