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Reviewed 2 March 2014

I took this tour with my wife and five year old daughter recently and it was one of the highlights of our holiday. We arranged by phone to meet our guide at 2.30pm by Mahim station as we were staying on Juhu beach rather than travelling down to Coloba. This meant that we missed visiting Dhobi Ghat and the red light district, but made the trip more manageable for our daughter as we had only been in India for a day and we were all still readjusting.
Our guide Nano was absolutely brilliant - what a guy! We were very lucky as we had him to ourself due to slightly underestimating the traffic and arriving fifteen minutes late. Nano gave an informative and balanced view of life in a slum and was able to answer any questions we threw at him.
Nancy our daughter started tiring towards the end of the fairly comprehensive tour so Nano took at slight shortcut, but she thoroughly enjoyed it - especially climbing a ladder up onto a rooftop and the area of the slum with extremely narrow walkways.
When you visit Mumbai and see the slums from your taxi window you imagine the people there to be living miserable lives in awful conditions, but I came away from this tour realising that that is not always the case. By taking this tour with Reality you are supporting their sister ngo Reality Gives and helping in a small way to improve life in Dharavi. Cannot recommend this company enough!

Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Our guide, Krishna, was one of the best tour guides that we've had on any tour. The description on the webpage is exactly what was provided, but what does not come through on the page is genuine feeling of compassion and knowledge Krishna had for the people of the villages. As we walked through the village, he seemed to know everyone, and even had some chocolates with him, making both children and adults smile big smiles. Overall, tour was eye opening, providing a glimpse into the lives of people who live on very little. It was interesting to see all of the children singing in the courtyard during our visit to the school, and the brick making families were hard working for little money. The food at the villager's home was surprisingly tasty. Just be ready for quite a bus ride to get to where the tour starts! We look forward to going back on another personalized tour, and will definitely select Reality Tours when we come back to India.

Thank Travis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 3 March 2014

So glad you enjoyed your time in the village! Will be sure to pass along all your kind words to Krishna, who considers that village a second home. Hope to welcome you back in Mumbai soon!

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Reviewed 1 March 2014

Just finished my street food tour with Neelish (sp) and his brother Kalpesh. Neelish was the tour guide and Kalpesh joined as a secondary to help with the two taxi situation (splitting of the group into two taxis to make sure that the tourists are not left alone in a cab). Neelish was very friendly and explained all the food we tried. He was attentive and always made sure we had what we wanted / needed. The tour was well organized - from the meeting of Neelish to arranging the cab ride between places and to the explaining of the food. The food choices were great and I finished the tour with a very happy stomach. I wouldn't have tried all that food on my own (although it would have been much cheaper).

Thank silverxterra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 3 March 2014

Thanks for joining our street food tour! Nilesh was so excited to hear your positive feedback-- his first review for the street food tour on TripAdvisor! :) All the best!

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Reviewed 1 March 2014

We took the tour and it is certainly a must see in Mumbai. It is very safe and the guides are really competent. It is shocking to see what a slum is like from the inside, but it is a great experience. Reality tours facilitates it for tourists and it makes us feel safe. I would not encourage anyone to get into the slum alone. Definitely contact them.

Thank Alex N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 3 March 2014

Hi Alex. Thanks so much for the review! I'm glad you and your classmates enjoyed the experience. It was an honour judging your presentations as the Global Social Entrepreneurship Summit!

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Reviewed 27 February 2014

We did a Dharavi Tour (Slum Tour) with Reality Tours and Travel.

This is not the typical tourist thing to do in Mumbai. But it is a must-see, because it is also a part of the life in the city.

Reality Tours and Travel do a great tour. We were picked-up on our hotel and on the way Dharavi our excellent guide told us about the life in Mumbai. His English skills were good and he could answer all our questions.

The Dharavi is an interesting place – and after the tour you do not feel sorry for the “poor people”. It seems like they are living a fine life. Of course it is not like ours – but it could be worse.

Reality Tours and Travel are also doing a lot for the Dharavi community. Actually after paying there expenses they are giving 80 % back to the community.

That is a good thing – and when the guide and tour also is great it is highly recommendable.

Thank Morten-Elm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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