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“Loved Mumbai's markets!”

Reality Tours and Travel
Ranked #1 of 33 Food & Drink in Mumbai
Certificate of Excellence
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Owner description: Reality Tours and Travel is a responsible tour operator providing fun and authentic experiences around India. We invest 80% of our profits back into the communities we visit through our NGO Reality Gives. We are especially well known for our educational Dharavi Slum Tour that shows visitors the industrial and residential areas of one of Asia’s largest slums, located in the heart of Mumbai. We also offer city, village, multi-day and customized tours and we recently expanded to New Delhi and the Sanjay Colony Slum. Our tours educate visitors about the issues as well as opportunities in slums and hopes to encourage them to understand underprivileged communities better. We use 80% of the tour profits and 100% of merchandise profits to fund our sister-NGO Reality Gives that runs and supports a variety of programs in Dharavi and Sanjay Colony. Our goal is to provide authentic and though-provoking local experiences through our tours and to use the profits to create change in our communities. Our vision is a world where all tourism promotes cross-cultural understanding and local development. Our NGO, Reality Gives, provides young people in the local community with high quality education and experiences to help them maximize their potential. We do this by focusing on English, Computer and Life Skills classes as well as a series of activities and workshop in expressive art and sport. We run these program out of three community centres around Dharavi.
Reviewed 8 June 2013 via mobile

I did a market tour with Suraj earlier this year and it was easily one of the highlights of my trip to India. Mumbai's markets can be a little intimidating to the uninitiated, but Suraj made it so much fun and was really knowledgable (and hilarious!). We got to smell the amazing array of Indian spices in the spice markets, view the beautiful bouquets and incredible artistry of some of the flower sellers in the flower markets, and get a first hand experience of a true Mumbai market. The best part though was the cow shelter; they really are the sweetest animals. Thanks again to Suraj. He was a great guide and I'd definitely recommend going on a tour with him!

2  Thank MsAinslie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,920)
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"dharavi tour"
in 196 reviews
"street food tour"
in 121 reviews
"eye opening"
in 114 reviews
"public transport tour"
in 18 reviews
"community center"
in 17 reviews
"village tour"
in 19 reviews
"night tour"
in 40 reviews
"long tour"
in 33 reviews
"slum life"
in 36 reviews
"money goes"
in 20 reviews
"a real eye opener"
in 31 reviews
"excellent tour"
in 54 reviews
"working conditions"
in 19 reviews
"small group"
in 24 reviews
"real india"
in 28 reviews
"hard working people"
in 18 reviews
"meeting point"
in 21 reviews

1,555 - 1,559 of 1,920 reviews

Reviewed 5 June 2013

When in Mumbai I highly recommend taking in the Dharavi Long Tour With Reality Tours. I was travelling with my cousin and a friend of hers told us that we should do this tour. I'm glad the friend made the recommendation as I was initially skeptical that a tour of this kind might be exploitive to the inhabitants of the slum.
I could not have been more wrong. Part of the fee goes towards improving the conditions within the slum. Our wonderful guide, Suraj (try and get him if you can) was well versed in the dynamics of the slum. He is also known to and respected by the locals. Suraj took myself and my cousin all over and shared his vast knowledge on the history of the slum and how it functions in it's present state.
On the Long tour we also got to take in Dhobi Ghat and the red light district. All in all, this was a fascinating insight to an amazing piece of Mumbai. A side to Mumbai that not everybody get's to see or experience.
Take the tour, you won't regret, plus you'll be helping Reality Tours help people who live there, especially with regards to education.
Oh and ask for Suraj, he was excellent!

1  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

A tour to suit everyone. An eye opening tour with detailed information from a local knowledgable guide. Either choose your own itinerary or your tour guide can suggest some options. Highly recommended.

Thank Juggy333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

We did the Dharavi and sightseeing day tour and we had a very educational experience with Reality Tours and Travel. In my opinion, the Dharavi tour isn't for the faint-hearted and can be a good culture shock for some people. We didn't feel any pretentiousness with where the tour takes you and you witness what life is like in the slums and how people live. The slum seemed very functional at times and felt more community driven, but the living and working conditions are poor and very raw (to our standards). Our tour guide, Cham, actually lived in the slums when he was younger and he was very knowledgeable and thorough with his explanations about life in Dharavi. The sightseeing tour took us to places we wouldn't have been able to find on our own and we learned about religions we have never even heard of before. I highly encourage signing up for either of these tours if you're visiting Mumbai on a short trip and want to learn or try something different.

1  Thank mlchestney9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 May 2013

We were really glad we took time to go on a tour of the Dharavi slum with Reality tours. It was a fascinating experience and really opened our eyes to the inner workings of the slums. Yes, parts of the slums were how we imagined it to be – a maze of dark, dingy alleyways, children playing on mounds of trash blissfully ignorant of their surroundings – but we were pleasantly surprised by how well-organised and safe the slum is, and how there are also ‘posh’ areas of the slums where we saw new shiny vehicles parked outside dwellings with air-condition units! It is also a very sustainable community as almost everything is recycled – more out of necessity then caring for the environment, but achieving the same results nonetheless.

It is heartening to see organizations like Reality Tours committed to the development of the community in Dharavi – something like 80% of the profits go back into the community, in the form of both curricular and extracurricular education for the residents.

Our guide Nilesh was amazing. He was passionate about the community, and his commentary provided insight that can only be gleaned from an insider. His knowledge of the slums is astounding – he could rattle off figures and answer all the questions we asked (and we did asked many!). Nilesh was instrumental in making the tour such a positive experience.

1  Thank Dashador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, CEO at Reality Tours and Travel, responded to this reviewResponded 25 May 2013

Thanks for the kind words! We just yesterday featured Nilesh as the guide of the week on our Facebook page and I was excited to hear your positive feedback. I can't wait to pass it along to him! All the best!

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