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Reviewed 18 January 2021 via mobile

The Park has a very courteous staff and they made sure my guest had a very memorable stay with them. Glen, Ashfaq and Shreya thank you for your efforts.:)

The restaurant service was also very quick and efficient.

Date of stay: January 2021
Trip type: Travelled solo
Thank Snsn10112000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahrom Oshtori, General Manager at The Park Mumbai, responded to this reviewResponded 20 January 2021

Dear Guest,

I am delighted that you felt well-cared for throughout your stay and were satisfied with the service provided to you by our team.
We are committed to consistently providing warm and heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations.
Glen, Ashfaque and Shreya are thrilled to learn that their hard work and efforts has been recognized and appreciated by you. It truly feels wonderful to receive such feedback from our guests and it is a delight to know that you enjoyed the culinary excellence and intuitive service at The Park Mumbai Juhu. Your kind words of appreciation have been a great source of inspiration for our team and these motivate them to serve better, thus ensuring our guests take back fond memories.

Warm Regards,
Shahrom Oshtori
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2021 via mobile

Stayed at The Park Mumbai this week , Awesome experience, loved the decor of the hotel. Rooms were very spacious & clean with black and white theme, food at Meishi was delicious and tasty. Rushikesh and Shreya took good care of me during my stay and ensured that everything is up to the mark. Thank you The Park for such a wonderful hospitality will definitely visit again.

Date of stay: January 2021
Trip type: Travelled with family
Thank Dksmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahrom Oshtori, General Manager at The Park Mumbai, responded to this reviewResponded 20 January 2021

Dear Dushant,

I am delighted that you felt well-cared for throughout your stay and were satisfied with the service provided to you by our team.
We are committed to consistently providing warm and heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations.
Rushikesh and Shreya are thrilled to learn that their hard work and efforts has been recognized and appreciated by you.

Your kind words of appreciation have been a great source of inspiration for our team and these motivate them to serve better, thus ensuring our guests take back fond memories.

Warm Regards,
Shahrom Oshtori
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2021 via mobile

This hotel is just a road breadth away from the Juhu Beach. Being "The Park" it does tick mark the expected check boxes of cleanliness, hygiene and hospitality. Special mention for Mr.Glen Yakub at the front desk who was warm and considerate to suggest me a better room and offered some discount deals too.

One area that needs major improvement could be the menu and the taste of Indian food served at the restaurant. There's limited choice available, especially the vegetarian food and the taste is just average. However this could be attributed to Pandemic times limitations.
Overall it's a good boutiquish luxury hotel in terms of location, hospitality, staff and pretty well done rooms.

Date of stay: January 2021
Trip type: Travelled on business
Thank AbhiDatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahrom Oshtori, General Manager at The Park Mumbai, responded to this reviewResponded 20 January 2021

Dear Mr. Datt,

Thank you for an encouraging feedback of The Park Mumbai
I am delighted that you felt well-cared for throughout your stay and were satisfied with the service provided to you by our team.
We are committed to consistently providing warm and heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations.
Glen is thrilled to learn that his hard work and efforts has been recognized and appreciated by you.

Please be rest assured I have shared your comments with our Executive Chef and we will strengthen our focus on the specific areas that your feedback has highlighted.

Warm Regards,
Shahrom Oshtori
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

The hospitality of the park team is fabulous. Would like to mention specifically about Glen, Hrushikesh for always catering to the needs with utmost priority and being so warm. From the food, to the cleanliness to the precautions required during covid everything has been taken care of making the place safe

Date of stay: January 2021
Trip type: Travelled on business
Thank Explorer817284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahrom Oshtori, General Manager at The Park Mumbai, responded to this reviewResponded 20 January 2021

Dear Ms. Dhanuka,

Thank you for an encouraging feedback of The Park Mumbai
I am delighted that you felt well-cared for throughout your stay and were satisfied with the service provided to you by our team.
We are committed to consistently providing warm and heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations.
Glen and Rushikesh are thrilled to learn that their hard work and efforts has been recognized and appreciated by you.


Warm Regards,
Shahrom Oshtori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

Nice hospitality and dealing with guests especially By Glen at reception
Nice food preparation
Spacious and very clean rooms
Very good staff
They ensure safety for guests
Maintains good hygiene overall in hotel

Date of stay: January 2021
Trip type: Travelled with family
Thank Mayank2797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahrom Oshtori, General Manager at The Park Mumbai, responded to this reviewResponded 20 January 2021

Dear Mr. Mayank,

Thank you for an encouraging feedback of The Park Mumbai
I am delighted that you felt well-cared for throughout your stay and were satisfied with the service provided to you by our team.
We are committed to consistently providing warm and heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations.
Glen is thrilled to learn that his hard work and efforts has been recognized and appreciated by you.

Warm Regards,
Shahrom Oshtori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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