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“If you want to be screwed, go here.”
Review of The Caliph

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The Caliph
Ranked #392 of 454 Hotels in Mumbai
Amsterdam, The Netherlands
Level 6 Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“If you want to be screwed, go here.”
Reviewed 10 January 2012

You can negiotiate the price in every hotel. We payed 4000r each night.
We asked for a taxi to the airport. "4000r" , they answered (about 57 euro). We have been there for a week, and knew that the regular price was max 400r (5,7 euro). The only other option was Riskja, the manager told us. The 4000 would go to the hotel, not the taxi. They try to screw you everywhere, some staff people are friendly, but some play tricks on you to get your money, they lie about anything.
We were working at IIT, and one night we came back to the room, which we could not enter anymore. " fully booked".

Changed rooms 5 times (because of the hotel), lots of noise on the street-side and lower levels.
And it's not clean indeed, but what hotel is, in the 3rd world? This didnt bother us too much. Only after cleaning they left our clothes and blankets and all on the floor.
I have a list of 10000s things that went wrong, not keeping promisses, endless discussions on sewer-stench and promisses etc. Too much to write here.
They screw you where they can and make excuses that are lies. Don't go there if you want to feel safe in your hotel!

Room Tip: choose 504 or 505, no rooms on the front side (because of traffic in the daytime), and choose one as...
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Violala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
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English first
cheshire
Level 6 Contributor
101 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 30 November 2011

Just come back from staying at this hotel with friend's, the room was spacious, modern, complete with mini fridge, flat screen television, Ac, rain shower head, the bed was so comfortable I did not want to get up, this is a great hotel, in Rambaug, powai area,
the manager Felix was so helpful to us in arranging taxi's, advising us, on shopping area's etc, we will be using this hotel in the future, on our stay's in Mumbai.
Thank you for a very pleasant stay.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CheshireDenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCALIPH, General Manager at The Caliph, responded to this review, 28 November 2013
Dear Guest,

Thank you for your valuable feedback and positive comments about Hotel Metro Residency ( The caliph )

We are very happy to receive your feedback and to note that you were impressed by the overall ambiance, services & location of the hotel, it is indeed very motivating and encouraging.

It would certainly be our pleasure in welcoming you back in the near future.

Regards,

Dominique
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangalore
Level 4 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 November 2011

dirty rooms, filthy sorroundings, bad tasting food; staff was very decent though. In some rooms you cant even get a connection on your mobile to make a call. Very bad hotel. I had complimentary buffet breakfast and that was the worst tasting breakfast that i even had. Even the dishes had a faded dirty look and yellow stains from usage

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sm_del
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

Kolkata
Level 4 Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 September 2011

Good Hotel. I was in a suite which was excellent with all modern amenities. Locationwise that was in a very good location. You can ssee Powai lake from your room. Though the hotel was going through some renovation work but they maintained it very well. Food was excellent. Room service was good.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PullKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCALIPH, General Manager at The Caliph, responded to this review, 28 November 2013
Dear Guest,

Thank you for your valuable feedback and positive comments about Hotel Metro Residency ( The caliph )

We are very happy to receive your feedback and to note that you were impressed by the overall ambiance, services & location of the hotel, it is indeed very motivating and encouraging.

It would certainly be our pleasure in welcoming you back in the near future.

Regards,

Dominique
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kortrijk, Belgium
Level 5 Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 13 July 2011

Hot water comes only for some time. May be for an hour or so. In my 8days stay I could not find out when. Staff told me to try between 7 to 10. Didn't get it in that time although I was not sitting in the bathroom for 3 hours to check.

Internet is so terrible. It was not there for few days. When it was there it had the problem of getting disconnected again and again.

Service is good at times and super bad at times. I asked for ironing pickup at 21:30. They said they will send someone to pick up. At 22 I called again n they said someone is coming. At 22:30 I said I'm gonna sleep now n I don't want to b disturbed anymore. They said please wait for 5 mins. At 23 I went to the reception to drop it. But I got it in my room with good quality ironing next day evening.

Each of the services are similar but not so terrible. They say someone is coming but then they forget. When u call them 2nd time then u get the service.

Restaurant is good. I liked the food very much. Rooms are clean.

Location is good but the locality is not so good.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellinga1000miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Caliph

Property: The Caliph
Address: Near Powai Police Station | Rambaug, Powai, Mumbai 400072, India (Formerly Hotel Metro Residency)
Region: India > Maharashtra > Mumbai
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #392 of 454 Hotels in Mumbai
Price range (per night): ₹ 3,353 - ₹ 7,350
Hotel Class:3 star — The Caliph 3*
Number of rooms: 50
Official Description (provided by the hotel):
Hotel Metro Residency will be known as The Caliph from 2014 onwards, Its a business cum Leisure Hotel situated in very beautiful powai area Hotel has 50 centrally air conditioned rooms,24hrs reception & room service as well as Restaurant . International airport is just 15 Minutes drive from Hotel & Domestic Airport is 30 Minutes drive , Hotel Is close to all business hub like Seepz, Marol, Midc,Sakinaka etc, Hotel is situated near Powai lake & Hiranandani Hospital & shopping arcade near by ... more   less 
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