One of the travel agents of Bangalore had booked the Hotel for us and we had thought they knew what they were offering.
But to our surprise , the time we got down from the Taxi, we realised what a blunder it was not to check the hotel reviews and details online before booking the hotel.
The manager was sloppy, and nobody knew which category of room we were supposed to be checked into. After a lot of fuss, they asked us to go to the 2 Floor where they would provide us 2 rooms, and to our surprise one room had not been checked out, there was a lady in the room and she was asked to move into another room. The other rooms air conditioning wasnt working.
Had to checkout immediately before we spoil our stay in Mumbai.
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