The Ambassador Hotel is supposed to be a top class hotel with a revolving restaurant, fitness centre, several restaurants etc. At the moment the revolving restaurant is closed and it is not sure when it will open again.
We were backpacking in India and chose this hotel for our final nights in the country to finally have a bit of luxury. When arriving late at night at the reception we got a very rude and impolite reception. Our reservation was not to be found and the desk officer treated us with great distrust and arrogance and I have on the feeling that this can largely be subscribed to the fact that we arrived with backpacks and wearing sandals. We may not be the typical customer arriving at this kind of hotel but nevertheless I believe that reception should treat all customers with respect. We were asked to pay the full room rate upon checkin.
Rooms are okay, but rather worn out and I don't find that the price matches what you get. The only positive aspect was the breakfast buffet and the hotel's central location.
- Official Description (provided by the hotel):
- The Ambassador, iconic hotel is located on Marine Drive, Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, LED TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, Marine Drive Churchgate Mumbai. The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more less
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