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“Needs a good renovation” 3 of 5 bubbles
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #113 of 440 Hotels in Mumbai
Mumbai, India
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Needs a good renovation”
3 of 5 bubbles Reviewed 15 February 2012

Plus point is the excellent location and good staff. Negative is the run-down state of the rooms. The rooms need new furniture and carpets. Infact the rooms smell a bit musty too. Once upon a time this property had great food at their revolving restaurant and was very buzzy. Unfortunately it needs a real clean-up now. Hope the owners do wake up as the property still has a great potential.

  • Stayed March 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank YQuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 31 January 2012

We stayed at this place for 6 nights.

The location is simply the best. You just walk out of the hotel and get to Marine drive - the best sea facing promenade in India - ideal for those outdoor breaks you look forward to.Walking on marine drive is simply the most refreshing activity you can do.

Breakfast is well laid out although if you stay for 6 nights as we did, it gets repetitive.

The cake shop at the hotel is good and has some good "vegetarian egg-less" as well as the standard options.

Our room was spacious. The carpets looked really in need of some serious cleanup. They were not dirty but looked like they needed replacement and had outlived their useful life.

We had an an issue with our reservations - which was avoidable. Coordination between the staff seemed to be missing. We had asked for our stay to be extended by a day with the person the evening before. He had confirmed the same. However in retrospect it looked like the same had not been communicated to the reservations and as a result we had to check out the next day as they had other bookings.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bhraman_Priya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

The hotel is centrally located in the commercial hub in Mumbai.Stones throw from the sea side and you can enjoy a relaxed walk after a long day's work .Rooms are very comfortable and i really enjoyed my short stay last nite at the hotel .Tariffs were reasonable .

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baalaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 20 November 2011

We stayed here for a family wedding last year. We did have one of the larger suites but it smelled a bit musty. The whole place was once rather grand but is now in need of a major refurbishment. The one thing that helped this place was the excellent service by the staff. There were a few problems during our week long stay such a TV failure, door cards not working, hot water not hot and a couple of others, however once told the staff usually had it fixed in no time.

Room Tip: Ask to inspect the room and check everything works before accepting it. If you like it but its got p...
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  • Stayed February 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Glen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
174 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 bubbles Reviewed 20 October 2011

Stayed there for one night. The location and the past has been the plus point of this place and this hotel would have been one of the best in earlier days - with its revolving restra ( did not revolve now) but can be best desribed as one monument to see and not to experience.
It has age written all over, outside and inside the building, rooms, lifts - and no, it is not translated into the charm what europeans do to their buildings and hotels.
It has good location, very near to business district of nariman point and some best resturants around it - with marine drive just down the stroll - but still, it evaporates due to the pathetic upkeep of the room, and the facilities therein. The rooms are dirty, dingy - barthrooms antiquated, and overall stale smell across the hotels where they use vaporisers to get rid of.
Avoid - for your buck can get you better place in the same amount - and if stuck like me, then at best,come to taste their decent morning breakfast - where the spread is better and the bakery items are the best.
Avoid....

Room Tip: Nothing is good - you have option to face the road or the building next door - which has residences.
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  • Stayed October 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AMITSPVERMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: Veer Nariman Road | Churchgate, Mumbai 400020, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #113 of 440 Hotels in Mumbai
Price range (per night): ₹ 6,414 - ₹ 10,211
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 112
Official Description (provided by the hotel):
Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, cable TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 
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