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Hotel Executive Enclave
Ranked #80 of 463 Hotels in Mumbai
Certificate of Excellence
Reviewed 13 February 2017

Clean, comfortable beds, Friendly, daily breakfast, nice roof-top bar. They even gave me a choice of rooms.

So why only 3 stars - the bathrooms need quite a bit of updating. While definitely clean, the signs of wear and tear were not just visible but could appear to some as unclean.

Also, I screwed up my reservation due to time differences from the US but the front-desk, while friendly and courteous, was not at all accommodating to credit me for the night I did not actually stay in the room. I had to stay an extra night and they could have easily used that credit to pay for that extra night, but that wasn't going to happen.

Will I go back? Likely yes but not a slam dunk as there are other viable options that I have heard have outstanding and empowered Front Desk/Customer Service people who can make decisions quickly that impact Customer Loyalty.

Room Tip: City hotel; good views come with noise; I chose a room with facing another building to avoid the noi...
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  • Stayed: October 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank conradstx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this reviewResponded 17 February 2017

Dear Mr. Conrad
Thank you for taking the time out of your busy schedule to post your review of your stay with us on your recent visit to the city of Mumbai.
Happy to know that you enjoyed the breakfast and found the room clean with a comfortable bed.
Noted your comments and assure you we will look into the room that you stayed in so as to see how best we could go about renovating the bathroom, have also spoken to the front office team member on duty so as to be customer service oriented.
Kind Regards
Norbert Pinto

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25 - 29 of 347 reviews

Reviewed 23 January 2017

This hotel is close to my place of residence and I always recommend it to my visiting friends and relations who need accommodation in Bandra. They are more than satisfied with what the hotel offers at its price. I have never stayed at ths hotel but I have attended numerous functions at its banquet rooms located at the hotel's basement. The ambience is good and the food served is excellent. Very comfortable for a crowd of 150 to 200 people..

Stayed: October 2016
Thank GeordieMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this reviewResponded 2 February 2017

Dear Guest,
Greetings from the team of the Executive Enclave
Thank you for being one of our Brand Ambassador and for recommending the Executive Enclave and our Banquet venue to your friends and relatives.
We look forward to your continuous support.
Thanks & Warm Regards
Norbert Pinto

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Reviewed 9 January 2017 via mobile

Open air, you will love the place if you like a smoke with your drinks

Limited choice of food and alcohol, typically 1-2,craft beers available along with the other popular liquors.

Not cheap.

Good service.

Stayed: January 2017, travelled with friends
Thank Sayandev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this reviewResponded 15 January 2017

Dear Mr. Sayandev
Greetings from the team of the Executive Enclave
Thank you for visiting the Executive Enclave Roof Top café Terra Restaurant and for a positive feedback.
Look forward to having you with us in the near future.
Kind Regards
Norbert Pinto

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Reviewed 3 January 2017

Based in the lively Bandra area of Mumbai and well placed for shopping/bars/restaurants this lively hotel offers a great location from which to visit many of Mumbai's places of interest.

The rooms are spacious and kept clean. As well as a great breakfast and wi-fi, there is a rooftop bar that serves great food. There, is also a more formal restaurant within the hotel.

Its setting means that there is not too much noise during the day - and the hotel staff are friendly and courteous.

  • Stayed: December 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Raj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this reviewResponded 2 February 2017

Dear Mr. Raj
Thank you for choosing the Executive Enclave as your preferred choice of hotel to stay in during your recent visit to the city.
Appreciate the positive feedback which let us know we are in the right path in terms of service and hospitality.
We look forward to your continued patronage.
Kind Regards
Norbert Pinto

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Reviewed 2 January 2017

I stayed for two weeks from Dec 17 - Jan 1st. Even though we informed Mr.Pinto of arrival time of 1:30 am , there was no pick up. We had to take a regular taxi from airport. When arriving at hotel and informing night manager, Mr. Javed that there was no pick up as promised, he just made up excuse of how they would've had to charge from night before. Didn't bother to apologize for error.
When departing and informing for drop off service to airport at 5 am from the day before to front desk, once again the next morning Mr. Javed was there and said he was not informed. Seems the front desk has not told. Once again did not apologize, Kept making excuse that he came on at 11 pm. SO WHAT! Do you expect guests to keep checking if staff communicate??
Breakfast service in morning was slow to clear up plates from guests who left. When asking for masala tea, they often forgot to bring. Once we got juice in a chipped glass. Have photo as proof. And brown bread was stale. Showed to staff. At least he was apologetic and bread was better next day.
WORST is the music from basement restaurant blaring up to the rooms every single night as there were private parties going on. New Years Eve, music going on till 4 am. Next day had to wake up at 5 am for flight so barely got any sleep.
Instead on making Memory restaurant bigger, why not make the place soundproof! Could hear party goers making noise from outside the restaurant on the street. When we called front desk at 2 am, they said the party was shutting down but it still continued for another two hours. I guess staff cares more about making money than guests peace of mind.
Oh and there are ants crawling around shower stall and dressing table. not first time seeing this at the same hotel. Last day, AC motor broke. Luckily there is a ceiling fan.
I think holiday season is not good time to stay. Hotel is too busy and staff don't care for guests well-being. I was disappointed. Been a long-time customer.

Room Tip: stay higher up and lower rooms more noisy
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  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank japanibabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this reviewResponded 19 January 2017

Dear Guest
At the outset I would like to apologies for the airport pickup not being provided inspite you taking the effort to provide the details to us, and also for the unprofessional manner which Mr. Javed conducted himself during the Airport pickup and drop fiasco, he has been strongly reprimanded and informed to conduct himself more professionally in future.
You and your family have been patronizing the Executive Enclave for the past few years and your opinions, suggestions have been looked into in all its form and assure you that improvement has been initiated although we pride ourselves in terms of service and hospitality and assure you the very best in service and hospitality on your next visit with us.
Kind Regards
Norbert Pinto

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Additional Information about Hotel Executive Enclave

Address: 331 Dr Ambedkar Road | Pali Hill Bandra, Mumbai 400050, India
Region: India > Maharashtra > Mumbai > Bandra West , Bandra West
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #80 of 463 Hotels in Mumbai
Price Range: ₹ 5,555 - ₹ 9,882 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Executive Enclave 3*
Number of rooms: 50
Official Description (provided by the hotel):
Centrally located in the heart of Mumbai, this newly renovated hotel makes for an ideal base for both business and leisure travelers. Within walking distance from the hotel is Linking Road, with its myriad of shops and budget dining venues. Business travelers will appreciate the choice of two meeting rooms, a business center, translation service, and complimentary parking. The best feature at the hotel is the hospitable staff who will go out of their way to ensure that your time in Mumbai is pleasant. Executive Enclave Hotel hits the mark for an affordable and truly comfortable hotel stay. ... more   less 
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