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“New and very good hotel in a not good place!”

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Holiday Inn Mumbai International Airport
Ranked #34 of 444 Hotels in Mumbai
Goiania, GO
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“New and very good hotel in a not good place!”
5 of 5 bubbles Reviewed 13 April 2012

Verry nice hotel, nice stuff, restaurant buffet with good food, good price. The only thing we did not enjoy were the neighborhood, too crowded and dirty. But hotel very nice. Near Airport Mumbai. Rooms nice size, nice bath a verry clean. Safe Hotel, lots of security.

Room Tip: Perfect place for a night while waiting for next day flight.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLAVIO E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 December 2012
Many thanks for sharing your feedback with us. We are glad to know that you had a pleasant stay with us. We look forward to your next visit to Mumbai.

Best regards
Oppenheimer Pinto e Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,479 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (320)
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English first
Mumbai, India
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

a nice hotel close to the international airport.
friendly staff and clean.excellent for people who need to be close to the airport or burbs.
However the Club rooms or executive level rooms are not upto the mark and Holiday inn standards.The rooms are small and have no bathtub , bath robes , scale etc.
no fruits or chocolates in the room which is generally done in all Holiday inns when u book a club room.
the terrace pool is great and excellent breakfast buffet.
the club lounge is average with cold drinks , tea coffee etc.
eve drinks are IMFL like RC, kingfisher etc .

Room Tip: book a delux room if u want a larger room.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this review, 8 May 2012
Thank you for staying with us and sharing your feedback. We would like to share that as a standard we do not provide fruits and chocolates in our guest rooms. However the bathrobes are provided on request only. We have made a note of your comment and shall try our best to provide bathrobes in all executive rooms. Bathtubs are provided in Deluxe Rooms and Studio Suites only. On the other hand our hotel has a few rooms with bathtubs and they are spread across various categories of rooms. We have made a note of your preference and shall ensure we provide the same to you during your next visit to us. We hope to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midlands
Level Contributor
78 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

Stayed 1 night before moving to Intercontinental in central Mumbai. Check in quick and we were upgraded and given breakfast due to status. Staff very curtious. It is a bit far from central Mumbai and the tourist areas, but it is an airport hotel. There is alot of construction in the area due to the building of the metro. but no fault of the hotel. I would not hesitate to stay at this hotel again.

Stayed March 2012, travelled as a couple
Helpful?
Thank George8052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 December 2012
Thank you for choosing to stay with us. We look forward to welcoming you back soon.

Best regards
Oppenheimer Pinto e Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 31 March 2012

I have Elite status with priorityclub, amongst others. This was the first time I stayed at this new Holiday Inn property for a night. I came on an international flight, and amongst the various options, this was the least expensive.

The front desk was slow to check me in, even though at 1AM I was the only guest. The lobby was busy as a wedding reception was winding down and visitors were preparing to leave. For the delay I was offered coffee or tea while I waited. Their Coffee shop was nearly empty. Normally Coffee shops in 4&5 Star properties in Mumbai are open 24 hours and quite busy.

I was told that my room was not ready because it was being cleaned ... (Strange, but not unusual) since the occupancy was not more that 80%, they could have easily given me another room. Total time to reach the room was about 45 minutes.

Room was comfortable, the bed was just right; not too soft and not too hard. 2-hour wifi curtsey the front desk for my inconvenience.

There was no view as such in the hotel - The window looked into another building. My over all impression - Good place to stay after a long international flight if you are looking for value, and plan to check out early to catch a domestic flight as I was.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nightndawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Mumbai International Airport, responded to this review, 30 April 2012
Dear nightndawn,

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer.

Best regards,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugby, United Kingdom
Level Contributor
316 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed 25 March 2012 via mobile

I arrived at the hotel in the early hours of a Sunday morning and was welcomed in a very friendly and professional manner. The ambience of the hotel is good but my room overlooked a high rise apartment block that was in a very poor state of repair and seemed very overcrowded and dirty. Outside the hotel main entrance, in the heat of Mumbai, the smell of sewage was overpowering but the rooftop pool area was a welcome oasis. The restaurant offered buffet breakfast and dinner with a good range of international fare supported by good service. The only problem for me was that the coffee was weak and tasteless! A nice bar but noisy when the karaoke system was being used!
Conference facilities were good but the charges for Internet access were exorbitant. The hotel is only about 2km from the International Airport but you must allow at least 45 minutes to get there!

Stayed March 2012
Helpful?
Thank matkincc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this review, 8 May 2012
Thank you for sharing your feedback. We deeply regret our inability to serve you the type of coffee as per expectation, and we have taken this up with our Food and Beverage Manager who is looking into this seriously. With regard to your comment on the internet charges, please be assured that we are at par with our competition hotels. We hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mumbai International Airport

Property: Holiday Inn Mumbai International Airport
Address: Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai 400072, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#19 Family Hotel in Mumbai
#24 Romantic Hotel in Mumbai
#26 Business Hotel in Mumbai
#28 Spa Hotel in Mumbai
#29 Luxury Hotel in Mumbai
Price range (per night): ₹ 6,678 - ₹ 11,301
Hotel Class:4 star — Holiday Inn Mumbai International Airport 4*
Number of rooms: 245
Official Description (provided by the hotel):
Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more   less 
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Also Known As:
Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)

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