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“This is one of the best Hotels I have stayed in”

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Holiday Inn Mumbai International Airport
Ranked #35 of 444 Hotels in Mumbai
United Kingdom
Level Contributor
123 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“This is one of the best Hotels I have stayed in”
5 of 5 bubbles Reviewed 1 March 2012

I stayed here on business , as a diversion from my holiday in Goa
The service and staff were the best i had ever experienced
the hotel facilities are superb

The quality and the choices at breakfast and lunch are tremendous
We used the executive lounge facility again superb
My wife enjoyed the rooftop terrace and pool
I would not hesitate in returning to this hotel

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank russellh731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 December 2012
Thank you for your feedback and above all for appreciating the hotels product and services. It is messages like these that encourage our staff to do more.

We look forward to welcoming you during your next visit to Mumbai.

Best regards
Oppenheimer Pinto e Fernandez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,478 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (320)
Date | Rating
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English first
Noida, India
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 29 February 2012

First time stay in Holiday Inn,Mumbai: experiencing the problems which I've never ever faced with any other Hotels before in last two & half year....created a scene at the breakfast for the charges which should be included in our plan however they say that its not... charging Rs1500 more for the same... Even if I look for cancellations as other 5 star hotels are providing breakfast & wifi in the same rate.. Then even I cant cancel as they will be charging me for the upcoming two nights for which I had booked thinking that they will be providing best services with breakfast... Now what to do.. highly dissappointed.. This is my fourth visit to mumbai... I have stayed in Hyatt, Taj, Courtyyard International etc in mumbai in corporate rates. They also used to provide fruit basket .. but never faced such issues as I did here... no fruit baskets nothing...would never recommend this hotel to anyone... prices are too high :(

Room Tip: food is good but rest I m not sure what to tell you
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neha2704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this review, 8 May 2012
It is very disheartening to know that we have not been able to provide you with a pleasant stay experience. Please accept our sincere apologies. As a standard we do not provide fruit basket in our guest rooms. With regard to our room rates, we would like to assure you that our pricing is at par with other hotels in the same area. We look forward to welcoming you back to the Holiday Inn Mumbai International Airport.
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The Hague, The Netherlands
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

Had a perfect stay in this hotel. Booked an executive room with all benefits (lounge access, free WiFi, free 2way transport from/to the airport). The staff is very attentive and helpful. On the terrace there's a nice swimming pool. Breakfast was very rich and tasty. But can only recommend this hotel if you're in transit or staying 1-2 nights as it's far from all tourist attractions and the area of the hotel is pretty poor. But as long as you enjoy the facilities of the hotel you will have a nice stay here.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BNapotnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 December 2012
We are glad to know that you had a pleasant stay with us. We look forward to welcoming you back soon.

Best regards
Oppenheimer Pinto e Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roskilde, Denmark
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

Having stayed at the Regent in Colaba for 2 nights we needed to get away and get closer to the airport as we had ETD a t 04.40 am.
We enjoyed a nice time at the roof pool with a Incredible Indian view, had a nice buffet dinner and It expensive but was worth it.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlemmingH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 December 2012
Thank you for staying with us. It is very thoughtful of you to share your appreciation. We look forward to welcoming you during your next visit to Mumbai.

Best regards
Oppenheimer Pinto e Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
1,481 reviews
284 hotel reviews
common_n_hotel_reviews_1bd8 1,125 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

This was my 5th stay here in the past 2 years, and you should read my earlier reviews along with the title of this review and that pretty much sums it up. Perhaps, as a result of past comments from various guests, the hotel has instructed its drivers not to bring the guests from the airport through the messed up main road. So, he brought me from the inner lanes and the innards of the area. I am glad it was dark, and I could not see much around, but he was basically driving me through some of the worst slums in the area. It seemed like a shorter drive, but as always with approaching the hotel in a car, one should keep ones eyes fast shut until one is well past teh security gate, and safely ensconed in the warm, welcoming interiors of the hotel.

A new tip this time. As I have said before about the rooms in the hotel, one has a choice of either looking out into the slums and the chaos of the street outside or the insides of the tenements on the other side. However, ask for a room facing the slums (and the hills) on the East, and you will be rewarded with a beautiful sunrise over the (dirty) hills. Just enough to make up for the terrible views and the location.

I must also acknowledge here the fact that this is the ONLY Holiday Inn (for that matter any Priority Club hotel) in the world that recognizes me as a Platinum member and provides the necessary benefits and upgrades. Hats off to the mangement for this.

Room Tip: See comment above and choose East facing.
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  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZenHealer7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mumbai International Airport

Property: Holiday Inn Mumbai International Airport
Address: Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai 400072, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#19 Family Hotel in Mumbai
#24 Romantic Hotel in Mumbai
#26 Business Hotel in Mumbai
#28 Spa Hotel in Mumbai
#30 Luxury Hotel in Mumbai
Price range (per night): ₹ 6,677 - ₹ 11,085
Hotel Class:4 star — Holiday Inn Mumbai International Airport 4*
Number of rooms: 245
Official Description (provided by the hotel):
Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more   less 
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Also Known As:
Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)

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