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“overall average hotel with average services”

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Novotel Mumbai Juhu Beach
Ranked #73 of 453 Hotels in Mumbai
Reviewed 9 April 2012

Stayed for one quick night on a business trip, and this hotel is just average or rather a no-frills hotel. The service is not something that you expect from a French hotelier group. Maybe there is a staff shortage, because we didn't see any doorman or housekeeping people. The check-in and check-out was quite slow. But the room in general was good, spacious with a neat French style bathroom. Average restaurant next to the pool as they had no Perrier or Corona (again strange for a French hotel).

Room Tip: choose a sea view room
  • Stayed: March 2012, travelled on business
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1  Thank brishikesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 1 June 2012

Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for staying at Novotel and providing such a valuable feedback.
We are sorry that we could not offer you whatever you required.But we hope you enjoyed similiar alternate brands that were offered instead. We look forward to serve you again at Novotel.

Regards
Monica Edara
Marketing & Communications Manager

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1,557 - 1,561 of 1,965 reviews

Reviewed 6 April 2012

  • Stayed: March 2012, travelled with family
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Thank Amish S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 1 June 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 April 2012

Stayed for 2 nights upon arriving in Mumbai for the first time. Wanted somewhere safe and clean and reliable and closer to the airport to avoid the traffic and it delivered.
Positives:
+ good location, quiet and close to airport without being 'at' the airport
+ clean and tidy
+ spacious rooms with wonderful views
+ cool bathrooms and shower areas
+ quiet peaceful sleep
+ good amenities - bars and restaurants on-site etc.
Negatives:
+ on the beach so sometimes not so nice smells from the sea etc but they are cleaning it up
+ bit characterless as it's aimed at business travellers etc.

Overall a good option if you're passing through Mumbai.

Room Tip: Sea facing rooms are lovely and large and the views are really nice so worth the price.
  • Stayed: December 2011, travelled with friends
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Thank grahamhunter1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 10 April 2012

Dear Guest,

Greetings from Novotel Mumbai Juhu Beach!

We really appreciate the time you have spent in providing this valuable feedback.
It is really satisfying to know that you had a wonderful time at our hotel.
Located on Juhu Beach this hotel is well-connected to the city and at the same time away from hustle and bustle of the city life.
This makes it an ideal location for business as well as leisure travelers.

We look forward to welcome you again at Novotel Mumbai Juhu Beach!

Warm regards,
Monica Edara
Marketing & Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2012

  • Stayed: March 2012, travelled as a couple
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1  Thank Gregory T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 5 April 2012

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Reviewed 1 April 2012

Novotel is located at Juhu Beach, that happens to be a hot spot for all celebrities from India. This part of Mumbai is actually out of town and really far from the places you would want to visit in Mumbai. Unless, you have work around Andheri or Sub-urban areas.

If you are paying the price, I would recommend the hotels that are down town Mumbai as you will pay a similar price or more for a better view/proximity to business center & sight seeing.

I am an A-Club member (Accor Hotels) and have seen their property and have had complimentary lunches, breakfast etc. I would not really recommend the food as it is "Really Sucks" except for the deserts that are really great. I would have been really upset if the food wasnt complimentary.

The Sofitel property (Accor) is much better and the service is awesome. Its expensive but the rooms are much nicer. If you like cozy rooms, you should choose Sofitel. However, the view of the ocean is what you prefer, go with Novotel. But as I said, there are plenty of hotels downtown that are better as Mumbai is a Coastal city.

Room Tip: Chose the Premiere rooms and ask for the "Full Ocean View Room"
  • Stayed: April 2012, travelled as a couple
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Thank MumbaiPradeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 1 June 2012

Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for you using our services during your stay in Mumbai.
Juhu Beach, is the cultural capital of Mumbai which is a mere 8km from the airport and well-connected to South Mumbai.
We are sorry to know that you did not enjoy the food at our restaurants.

We hope you give us an opportunity to serve you again in future.

Warm regards,
Monica Edara
Marketing & Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai 400 049, India
Region: India > Maharashtra > Mumbai > Juhu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Mumbai
#41 Spa Hotel in Mumbai
#51 Luxury Hotel in Mumbai
#67 Business Hotel in Mumbai
Price Range: ₹ 7,581 - ₹ 13,876 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Official Description (provided by the hotel):
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

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