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60 - 65 of 963 reviews
Reviewed 20 January 2021

Hotel is ok but services are poor specially i faced during check in and at Restaurant during the dinner. Mr. Sanjay, Resturant Manager was very lazy person to respond for any item. they have buffet dinner included in my plan but serving item by item on order which is time taking process.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 84shamshada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fern Goregaon, General Manager at The Fern - Goregaon, responded to this reviewResponded 22 January 2021

Dear Shamshada

Greetings from The Fern Goregaon Mumbai

We are greatly delighted to have received an appreciative review about your stay with us at the Fern Goregaon which you have kindly shared on Tripadvisor
We have conveyed your compliments to our team who were delighted & are encouraged and motivated to work harder to achieve even better results. We await your return with great enthusiasm and hope to be able to serve you yet again.

Warmest

Sujith Gopinath/ General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2021

Have stayed in this hotel on January, 2021. The Property is excellent considering its location, amenities, services etc. I checked in to the Hotel very late in the night because of Flight delay and was cooperated very nicely by the reception staff with all the help a Guest can expect. Was specially impressed with the services of Ms. Nisha at the Front Office who helped in arranging all she could do to make my stay more comfortable. Will come back to this Property again.

Date of stay: January 2021
Trip type: Travelled on business
Thank RabindraS63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fern Goregaon, General Manager at The Fern - Goregaon, responded to this reviewResponded 22 January 2021

Dear Rabindra

Greetings from The Fern Goregaon Mumbai

We are greatly delighted to have received an appreciative review about your stay with us at the Fern Goregaon which you have kindly shared on Tripadvisor
We have conveyed your compliments to our team who were delighted & are encouraged and motivated to work harder to achieve even better results. We await your return with great enthusiasm and hope to be able to serve you yet again.

Warmest

Sujith Gopinath/ General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2021 via mobile

the fern goregaon is an amazing property I must say I would want to thank miss samreen and bahar for being so attentive and prompt at all times
samreen is well knowledgeable about the place and surrounding and thus is told ke about the places that j can go and shop and yes the staff is very friendly all thanks to fern ... the environment the vibe the ambience everything thanks alot

Date of stay: January 2021
Trip type: Travelled on business
Thank rajbirk2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fern Goregaon, General Manager at The Fern - Goregaon, responded to this reviewResponded 22 January 2021

Dear Rajbir

Greetings from The Fern Goregaon Mumbai !!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At the Fern Goregaon we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our service delivery & product quality. Such generous compliments from our guests go a long way to encourage us to work harder to achieve the highest levels of our guests’ satisfaction.

We would love to see you return to our hotel whenever your travel brings you back to Mumbai. We assure you our best services as always.

Warmest
Sujith Gopinath / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021

Wonderful place to spend a Sunday afternoon
It’s a easily accessible hotel in Goregaon
Delicious food, friendly staff
The achari baingan is scrumptious
The ambience is very friendly and homely
Mr Ravi and Juhi did a great job
Very hospitable and friendly
Great value for money
Definitely worth a visit !

Date of stay: January 2021
Trip type: Travelled with family
Thank Sheikhsadaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fern Goregaon, General Manager at The Fern - Goregaon, responded to this reviewResponded 22 January 2021

Dear Sheik

Greetings from The Fern Goregaon Mumbai !!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At the Fern Goregaon we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our service delivery & product quality. Such generous compliments from our guests go a long way to encourage us to work harder to achieve the highest levels of our guests’ satisfaction.

We would love to see you return to our hotel whenever your travel brings you back to Mumbai. We assure you our best services as always.

Warmest
Sujith Gopinath / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021

Hotel service is excellent.My room server Sanket done a excellent job with honest nature also Shubham doing a great job & whole kitchen service is great under the managing Manish & whole team.thankyou

Date of stay: January 2021
Trip type: Travelled on business
Thank Mannu970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fern Goregaon, General Manager at The Fern - Goregaon, responded to this reviewResponded 22 January 2021

Dear Mannu

Greetings from The Fern Goregaon Mumbai !!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At the Fern Goregaon we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our service delivery & product quality. Such generous compliments from our guests go a long way to encourage us to work harder to achieve the highest levels of our guests’ satisfaction.

We would love to see you return to our hotel whenever your travel brings you back to Mumbai. We assure you our best services as always.

Warmest
Sujith Gopinath / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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