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“Mixed feelings” 3 of 5 bubbles
Review of Tunga Regale

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Tunga Regale
Ranked #44 of 441 Hotels in Mumbai
Certificate of Excellence
Israel
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Mixed feelings”
3 of 5 bubbles Reviewed 6 July 2011

Me and my colleague where picked up from the airport by hotel car on time.
The rooms and public places are displaying very modern and up to date design.
The top floor restauraant is quite expensive. The surraunding area is not very welcoming.
They charge quite high hourly rate for Ethernet acess and TV lack any international news channels.

  • Stayed June 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Antipich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzan81, General Manager at Tunga Regale, responded to this review, 17 September 2011
Dear Valued Guest,

Thank you for sharing your experience with us on Trip Advisor. We have noted your feedback and have also shared the same with our team to enhance your next stay with us.
We take this opportunity to assure you that I have also taken a serious view of the feedback and the matter has been taken up personally with the team.

We truly value your patronage and would request you to give us another opportunity to excel.

Warmest Regard's,
Management Team Regale.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Noida, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2011

It's an excellent hotel. The rooms are great. The ambiance is classic. You get a five star feeling in the hotel. The breakfast menu is very good. I enjoyed the stay and would plan again if given an opportunity. The staff of the hotel is very good.

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacky_bobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzan81, General Manager at Tunga Regale, responded to this review, 17 September 2011
Dear Valued Guest,
Warm Greetings from The Regale by Tunga, Mumbai.
Thank you for your lovely words of appreciation. Whether you stay with us on business or leisure, The Tunga Regale always strives to offer touch points that make your visit a memorable one.
Your valued comments will always be a morale boosting factor for our Team Regale.
We hope to Pamper and WOW all our Prestigious guests with one the finest and dedicated services.

We look forward to welcome you again and will try to exceed your expectations as ever.

Warmest Regard's,
Management Team Regale.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 3 June 2011

The hotel has a unique ambiance but is worth staying. The rooms are clean and spacious enough from Mumbai standard. The hotel is conveniently located close to the airport and provides. There is a Chinese restaurant on the ground floor which was a bit of disappointment but otherwise room service and food is good. Strangely they dont have a wi-fi connection and I found it inconvenient to work through a wired connection

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paarkhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 March 2011

I stayed at this hotel for 3 days during a business meeting and found this hotel pretty decent. The hotel is pretty modern, the rooms are well equipped and clean, but are slightly on the smaller side.
Good option if you are spending most of the time outside the hotel.
The food option is limited but quality is good. the roof top restaurant is pretty good.
The hotel is very punctual with pickups and drops, I have been suggesting this to my foreign partners and most of them have found this hotel value for money

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sanu78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
341 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
1 of 5 bubbles Reviewed 9 February 2011

Flying to Goa via Mumbai, we thought it would be good to break the journey with a night at a Mumbai hotel near the airport and with an open air swimming pool. We found it hard to find anything reasonably priced but the Regale seemed to fit the bill. We also booked one night for our return journey from Goa. First the positives; the rooms were fine (the 2nd floor one had a more comfortable mattress than the rather hard 1st floor one), the free airport transfers worked and breakfast was OK.

But the negatives were decisive. When we ventured out into the street we found that the hotel is in a pretty downmarket area. Not a slum but nothing much but building works, a Subway, one restaurant and a couple of banks. Worse was the rooftop pool, advertised as “open to the sky” on a lit sign outside the hotel and in the information in the room. We went to spend some time there on our first afternoon but found that it had been permanently enclosed (see photo). It now has no view, is effectively just a water feature for the rooftop restaurant and was unpleasantly cold (on a 34C afternoon it felt like 22C max). It was also weird swimming up and down under the gaze of restaurant staff with no diners to serve. We met another couple there who’d booked 4 days at the Regale on their way back from Goa, specifically for the outdoor pool, only to find it non-existent. The lack of outdoor pool has to make this a poor choice for holiday makers wanting a stopover in Mumbai - getting in to the centre of town can take hours due to the volume of traffic so you are limited to the locality of the hotel for a short stopover. On our second stay we tried the almost empty rooftop restaurant but walked out (very rare for us) after they turned out not to have the more reasonably priced drinks advertised on their menu and kept turning the music up to blaring level. The lobby restaurant was better, although the menu prices bore little relation to what we had to pay. Eg a large beer, 80 in Goa, was ‘190’ here on the menu but 230+ on the bill. Internet access was also a very pricey option that we avoided.

The staff on reception were polite and friendly but when we were leaving for Goa they totally misled us. We’d seen online just before leaving the UK that our 13.00 flight was rescheduled to 16.00. When asked to check this two front desk staff told us it was actually now 12.55 and a third told us that it was now 12.15 and we’d better get to the airport at once. All claimed to have checked online and/or by phoning the airline. We hurtled to the airport only to find a long and boring wait in front of us – Goa’s runway was closed for repairs and the 12.55 and 12.15 departure times were fictions – it looks liked they had never actually bothered to check!

The final negative was that we were scammed on paying for the room both times. The credit card receipt showed a GBP equivalent so I insisted on paying in Rupees (I get a better rate) and they both times assured me the GBP amount was “for information only, it will go through in Rupees”. Nope. Both times when I looked carefully later (I should have examined them and made a fuss at the time) the ‘transaction currency’ was GBP. When I got back to the UK I found that the rate they used was worse than I’d have got if they had charged me in Rupees and they had also put through a higher sterling amount than the one shown on the voucher! I also had an online message from my credit card company: “To avoid the risk of the retailer applying a conversion charge always request payment in local currency, not in sterling, under VISA rules the retailer must provide this.” So I’ll be writing to my credit card people to get this scam reversed.

  • Stayed February 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tunga Regale

Property: Tunga Regale
Address: 31 Central Road, Mumbai 400093, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in Mumbai
#37 Luxury Hotel in Mumbai
#38 Family Hotel in Mumbai
#42 Best Value Hotel in Mumbai
#49 Business Hotel in Mumbai
Price range (per night): ₹ 4,319 - ₹ 11,518
Hotel Class:4 star — Tunga Regale 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Tunga Regale Hotel Mumbai (Bombay)

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