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“A definite 5 star”
Review of Mirage Hotel

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Mirage Hotel
Ranked #83 of 461 Hotels in Mumbai
Reviewed 1 January 2012

This hotel is 5 star, and my family and I really enjoyed our stay here. The friendly nature and outstanding service of the staff is what made our stay so enjoyable at this hotel. The rooms were very big and very clean. I slept like a baby in the bed with the lovely pillows. The food at the hotel restaurant was delicious and prepared with absolute class. This was my first trip to India and I also stayed in two other cities, but this hotel and the service I received here was way above the other two 4 and 5 star hotels that I stayed in. If I ever visit Mumbai again, this is my hotel of choice.......and it should be your's as well.

  • Stayed: December 2011, travelled with family
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Thank reddyk01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 - 405 of 497 reviews

Reviewed 1 January 2012

I had recently visited Mumbai on business travel and stayed at the mirage. Overall a Good and conveniently located hotel. Its really close the mumbai Airport. The rooms were comfortable and spaced out even by Mumbai Standards. Clean Bathrooms and Professional Service makes a lot of difference. This hotel has perfected that. Will recommend a stay for business travel.

  • Stayed: November 2011, travelled on business
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Thank PrashanthEyyala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

This hotel wanted to charge me for airport transfers even when I produced my voucher that clearly stated that free airport shuttle is included in the price of the room that I paid for. The front desk staff said they would make a copy of this voucher, check with the reservation manager about it, and call me in my room within 30 minutes. Three hours later there was still no phone call from the front desk. I went down to the desk and was told they had been too busy to call but had decided to give me free transfers. Ridiculous. Only one bottle of mineral water in the room.
Room was clean and bed very comfortable. But the lack of customer service from the staff was a problem. The man who did my (free) airport shuttle transfers was very nice and very professional.

  • Stayed: December 2011, travelled on business
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1  Thank delaware13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2011

Good Hotel, well managed by able staff. Rooms are neat with well furnished wash rooms. Good place for a stay on an official trip to Mumbai. The approach roads are bad to this hotel and I think its a problem for most hotels in Mumbai as authorities there are least bothered. They have a 24 hour coffee shop and a restaurant which is average for food and beverages. The breakfast spread is pretty good and makes sense for a business traveler.

  • Stayed: December 2011, travelled on business
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Thank PuttarajAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2011

I would like to highlight certain points about this hotel.

- The hotel is near to airport. They have a pick up facility and there was no waiting.
- It took almost 20 minutes to reach there.
- Rooms are good and spacious.

Some small issue but they are big when you needed the most:

- Room service is pathatic. It took almost 1:00 hour for them to arrange an opener after 4 reminders. Two more things I asked and similar kind of response.
- They should put some more mineral water bottle in the room.

  • Stayed: December 2011, travelled on business
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Thank viveksingh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mirage Hotel

Address: Corner of International Approach Road, Next to Leela,, Mumbai 400059, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #83 of 461 Hotels in Mumbai
Price Range: ₹ 5,384 - ₹ 11,221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mirage Hotel 4*
Number of rooms: 126
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