We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fair Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Trident, Bandra Kurla, Mumbai
Ranked #10 of 489 Hotels in Mumbai
Certificate of Excellence
Reviewed 4 weeks ago

For the price that it is, it's good. The staff is helpful how ever service is slow. The rooms are not as spacious but it is tidy. If you're coming to mumbai for a quick visit, this is good. The buffet is good. With so many other hotels, doing so well, this falls short a bit. There is nothing that stands out.

  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Riya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded 3 weeks ago

Dear Trip Advisor Member,

Thank you for taking the time to share your constructive and valuable inputs on Trip Advisor.

I am glad your overall stay was pleasant. I have also made a note o f the various areas of improvement that you have highlighted and would be grateful if you could advise me (at generalmanager.bandrakurla@tridenthotels.com) of your contact number and a suitable time to allow me to speak to you and better understand the matter to put appropriate corrective actions in place.

I hope to have the pleasure of speaking with you and serving you again.

Warm regards,

David Mathews
General Manager, Trident, Bandra Kurla, Mumba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,117)
Traveller rating
Traveller type
Time of year
Language
  • More languages

75 - 79 of 3,117 reviews

Reviewed 4 weeks ago

Beautiful & comfortable Pool View Room..Excellent Breakfast Spread at the O22..World class hospitality..Luxury & hospitality redined..Check In & check Out was a Breeze..Keep it up Trident & The Oberoi Group..

Stayed: January 2018, travelled on business
Review collected in partnership with this hotel
Thank amitkaul77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded 4 weeks ago

Dear Trip Advisor Member,

Thank you so much for your incredible review about our hotel. Your words of praise for our hotel, accommodation, facilities and food are a great source of motivation & inspiration for all of us.

We look forward to the pleasure of welcoming you back soon!

Warm regards,

David Mathews
General Manager, Trident, Bandra Kurla, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Couldn't sleep the whole night as there was lot of movement in the corridors and could hear movement in the adjoining room - from the window curtains being rolled up or the shower being used.. average service in dinner buffet.... go only if you have to.

Stayed: January 2018, travelled on business
Review collected in partnership with this hotel
Thank Jasneet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel was comfortable and hygienic. The service could be improved, felt the staff was biased towards the foreigners and the Indian customers are not treated as well.
Other similar hotels provide better service.

Stayed: January 2018, travelled solo
Review collected in partnership with this hotel
Thank aishwaryai2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded 4 weeks ago

Dear Trip Advisor Member,

Thank you for sharing your feedback on Trip Advisor.

I am really sorry to see that you left dissatisfied with some aspects of your experience. Our services do not (and should not) falter based on discrimination between our Indian and foreigner guests and indeed it is the first time I am receiving such feedback. Please do write directly to me at generalmanager.bandrakurla@tridenthotels.com and share any specific area of concern where we could have done better, so that we can address it immediately and effectively?

My team and I are eager to welcome you back soon so that we can change the memory of your last experience and demonstrate that our service levels remain consistent for all our guests.

Warm regards,

David Mathews
General Manager, Trident, Bandra Kurla, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I am here now the second time and it's the same result I had last time, it's ok but nothing special, I had a lot better hotels in India. Right now I am trying to reach somebody at the front desk, to get some information, it's not possible. It rings for ever and then you get into a waiting loop,where you can not get out anymore. I think, that a very poor service. This morning I was woken up by the cleaners in the room next door, it was so loud and they were also talking so loud, that my sleep, that I so needed, was over. This hotel, I think it's a 3 star hotel, the most!!!! It does not deserve more, even the staff is friendly, but that doesn't help, if there loud when they should not be and when there nowhere to be found, when they need to be.

Stayed: January 2018
1  Thank Jeropa67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded 1 week ago

Dear Trip Advisor Member,

Thank you for sharing your feedback.

We are very concerned to read your review on your experience at Trident, Bandra Kurla. Please accept my heartfelt apology for the inconvenience caused to you during your stay at the hotel.

Unfortunately we are unable to retrieve your contact details on the basis of your username (“Jeropa67”) on Trip Advisor and are unable to investigate the matter further. I would be grateful if you could advise me (at generalmanager.bandrakurla@tridenthotels.com) of your contact number to allow me to speak to you and better understand the matter to more effectively address the issue.

I look forward to hearing from you.

Warm regards,

David Mathews
General Manager, Trident, Bandra Kurla, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai hotels
Bandra Kurla Complex
Sofitel Mumbai BKC
Sofitel Mumbai BKC
#2 of 489 in Mumbai
4,375 reviews
The Oberoi, Mumbai
#1 of 489 in Mumbai
2,426 reviews
Show Prices
Show Prices
Show Prices
Grand Hyatt Mumbai
#24 of 489 in Mumbai
3,147 reviews
Colaba
The Taj Mahal Palace, Mumbai
Worli/Prabhadevi
Four Seasons Hotel Mumbai
Show Prices
Show Prices
Show Prices

Been to Trident, Bandra Kurla, Mumbai? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Trident, Bandra Kurla, Mumbai

Address: C-56, G Block | Bandra Kurla Complex, Mumbai 400051, India
Phone Number:
Region: India > Maharashtra > Mumbai > Bandra Kurla Complex
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Mumbai
#10 Spa Hotel in Mumbai
#15 Family Hotel in Mumbai
#21 Business Hotel in Mumbai
#28 Romantic Hotel in Mumbai
Price Range: ₹ 9,607 - ₹ 22,502 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Bandra Kurla, Mumbai 5*
Number of rooms: 436
Official Description (provided by the hotel):
Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with MakeMyTrip, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, ClearTrip, Ctrip TA, Expedia, Yatra, Prestigia, HotelQuickly and TravelGuru so you can book your Trident, Bandra Kurla, Mumbai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing