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“Convenient location , excellant room service but food quality needs improvement”

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Hotel Planet Residency
Ranked #111 of 454 Hotels in Mumbai
Indian
1 review
“Convenient location , excellant room service but food quality needs improvement”
Reviewed 23 June 2010

This hotel is located very near to Mumbai airport & Andheri station , next to Garware house . Rooms are reasonably spacious with carefully chosen interiors . Complimentary breakfast makes the value proposition even better ...only , sorry figure is food . Food quality / taste need significant improvement .

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajesh2629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet r, Manager at Hotel Planet Residency, responded to this review, 24 January 2016
Dear Guest


Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect


The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.


We have also noted your feedback regarding the food quality,also we will be taking an appropriate action against this,


. We hope you will consider a repeat stay and give us the opportunity to better serve you as we all look forward to welcome you back to HOTEL PLANET RESIDENCY


With Best Regards


Management
Hotel Planet Residency
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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125 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Delhi
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2010

The rooms were average but the food was horrible. The tea was cold in the brekfast and fruits were not of good quality. However being a budget hotel, one could consider staying there.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anil77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet r, Manager at Hotel Planet Residency, responded to this review, 24 January 2016
Dear Guest,
Firstly, we thank you so much to making your time for sharing the stay experience with us. we would like to apologize for the series of unfortunate incidents experienced by you during your stay with us, We every time try to do our best but unfortunately sometimes we do fail,
We had noted down your complaints and suggestion regarding the breakfast quality, the same issue has been raised to our management and will be rectified at the earliest,

We assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Planet Residency remains your preferred hotel on all your future visits to Mumbai.

With Kind Regards

Management,
Hotel Planet Residency
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata
Level Contributor
87 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 13 February 2010

The advantage of the hotel for me is that, it is very near to my office and domestic airport. The hotel rooms are small and service is okay. Rooms are costly compare to the standard.

  • Liked — Locality
  • Disliked — rooms
  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank knightrider7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet r, Manager at Hotel Planet Residency, responded to this review, 24 January 2016
Dear Guest


Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect


The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.


We have also noted your suggestion regarding the room costing,we give you an assurance that we have initiated immediate action in rectifying the same


. We hope you will consider a repeat stay and give us the opportunity to better serve you as we all look forward to welcome you back to HOTEL PLANET RESIDENCY


With Best Regards


Management
Hotel Planet Residency
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

Singapore, Singapore
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 July 2009

I live in Chennai and travel to Mumbai most Weekends to visit my fiance. I stay in the Hotel Planet Residency every time I come. At approximately Rs. 3500 + taxes per room, the rates are acceptable. The rooms are all reasonably spacious and are always clean. The ambiance within the rooms is fine and they are comfortable. I have never experienced any problems with hot or cold running water. Every room comes with a LCD television and 100 channels. The double beds are very spacious although some rooms have two single beds. The hotel is a few minutes drive from the Domestic airport and they will organize collection from the airport free of charge. The food is absolutely abysmal and should not be tasted unless you are very hung over and cannot go elsewhere. The service from the staff varies, some are friendly and responsive and some not so much. Considering the location (right next to the Western Express Highway and close to the airport) and the price I would recommend this hotel for anyone visiting Mumbai for short periods of time. If you want a luxurious hotel with good dining options during your vacation, this hotel is not for you. However if you are only staying in the city for a few days and just an hour or two in front of the TV before bed every night, this hotel is perfectly acceptable.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Expatriate_in_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet r, Manager at Hotel Planet Residency, responded to this review, 24 January 2016
Dear Guest


Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect


The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.


We have also noted your feedback regarding the food services and staff behavior, we had taken your comments to our higher authorities, also same would be rectified at earliest


. We hope you will consider a repeat stay and give us the opportunity to better serve you as we all look forward to welcome you back to HOTEL PLANET RESIDENCY


With Best Regards


Management
Hotel Planet Residency
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
106 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 22 June 2009

Small room
Decent housekeeping
Limited spread for food

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank vineet_bhuwania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet r, Manager at Hotel Planet Residency, responded to this review, 24 January 2016
Dear Guest


Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect


The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.


We had also noted the comment regarding the limited food spread, your comments has been taken to responsible team and same would be rectified at earliest


. We hope you will consider a repeat stay and give us the opportunity to better serve you as we all look forward to welcome you back to HOTEL PLANET RESIDENCY


With Best Regards


Management
Hotel Planet Residency
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Planet Residency

Property: Hotel Planet Residency
Address: Subhash Road | Adjacent to Garware House, Opp Axis Bank, Mumbai 400057, India
Region: India > Maharashtra > Mumbai > Vile Parle East
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 454 Hotels in Mumbai
Price range (per night): ₹ 3,424 - ₹ 5,492
Hotel Class:3.5 star — Hotel Planet Residency 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Planet Residency, one of the most trusted names in hotel industry which is situated in the heart of Mumbai - commercial capital of INDIA. Discover the comfort and convenience just ten minutes away from domestic and international airport and 1 km from Andheri & Vile Parle Railway Station. An ideal place for business and tourists. It caters to the need of business and travelers where you can choose from 30 well appointed elegantly furnished guest rooms. We believe in offering the most enjoyable services. The hotel is just 1.5 kms away from domestic airport & 2.0 kms from international airport. Also exhibition center is only 15 mins away. ... more   less 
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