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Hotel Karl Residency
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Reviews (110)
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All reviewsandheri westandheri railway stationstuck in trafficwestern expresswayroof top swimming poolhousekeeping teamnice hotelclose proximitycomfortable stayrooms are spaciousairportvaluablesbeddinglocalitycleanlinessspread
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Reviewed 19 June 2011

Most of the Hotel staff seems to be newly recruited and lot of improvement is desirable whether it is Room Service or House-keeping or Front Desk.Attitude is a problem here.I have found rates of some items in the Room service are very high especially plain soda bottle. On the whole stay in this hotel will not be in your memory as a positive one and you
would like to forget it.Even lift services need improvement.

  • Stayed: January 2011, travelled on business
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1  Thank DrKKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karlresidency1, Front Office Manager at Hotel Karl Residency, responded to this reviewResponded 28 March 2014

Dear Guest,

At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at
Hotel Karl Residency.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services

At Hotel Karl Residency Mumbai, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.


Regards,

Swapnil Dsouza
+91 9823552263

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2011

This is a good hotel if you are looking for comfort , location and luxury.Because in Mumbai location matters a lot.food is good. Service is ok.
Rooms are cozy but clean. If you have work on western track and looking for a budget 4-5000, one of the best hotels.

  • Stayed: February 2011, travelled on business
    • Value
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Thank neerajshrivastav06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karlresidency1, Front Office Manager at Hotel Karl Residency, responded to this reviewResponded 28 March 2014

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mumbai.
Thank you for sparing your valuable time to post your review on trip advisor.
I am pleased to know that you were satisfied with your experience of our services and facilities.
I look forward to meeting you during your next visit to Karl Residency and would be delighted to assist you with any requirements.

Warm Regards,
Swapnil Dsouza
,
+91 9823552263

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2010

well the hotel is far from busy roads and noisy area.
It is very near to domestic airport.
It is neither too good nor bad.
But the most disadvantage of the hotel is, it is located in residential area and very near to local train station.
A 3 storey average looking building has around 50 rooms. Swimming pool of the hotel is okay, but the roof top garden view restaurant is very amazing.

  • Stayed: September 2010, travelled on business
    • Cleanliness
1  Thank gauravMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2010

I stayed here for 14 days..from 7th aug to 21st aug....it is the worst you can come across...specially the service.. I had an in-house buffet which was horrible...same dishes almost every other day....they just don't bother about the guest and take them for granted just to accommodate some other functions like engagement they cramped all the guest in some small room for buffet...with people waiting for hours so that they can find a place to sit..anf finally when i started eating ...they had some other function...so they even moved us from there...i mean i swear to god just don't ever use this hotel and i am not kidding this is a genuine review...i my experience here has been pathetic.....would never ever come back here,,,i dint like anything here...plus the service and way they treat their guest is really bad

  • Stayed: August 2010, travelled on business
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Thank pritish_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karlresidency1, Front Office Manager at Hotel Karl Residency, responded to this reviewResponded 28 March 2014

Dear Guest,

At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at
Hotel Karl Residency.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services

At Hotel Karl Residency Mumbai, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.


Regards,

Swapnil Dsouza
+91 9823552263

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2010

firstly the location on the map on cleartrip is totally wrong. they should do something about it.
i stayed for 3 nights, i had booked wit cleartrip. my stay ws really good. very comfortable. the rooms were very nice. room service ws prompt & efficient. breakfast that was included was tasty. i didnt have the time to check out the restaurant, pool & gym, but judging by the other things, they must have been good. mr joseph, the sales consultant was helpful & helped me to extend my stay by 1 night as my meeting went on for longer than i expected & the other staff, like waitors, bell boys etc were courteous!!
the only thing i didnt like was the reception staff, they were a little slow & inefficient in making decisions

  • Stayed: August 2010, travelled on business
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Thank aakashmad23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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