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Reviewed 6 April 2022 via mobile

Overnight stay in Mysore branch with family. Clean rooms with a neat swimming pool (9-6.30) and a spa ( separate paid). There is a massive restaurant on site where everything is overpriced if compared to similar sized restaurants outside. Breakfast buffet was good and included in the room booking price.

This could have been 3.5/4 star rated if it wasn't for the poor service provided. Restaurant staff and room service staff were indifferent.

The water bodies around the rooms and the campus including the restaurant were all messy, dirty and optimal breeding grounds for mosquitoes. Mosquito repellent is a must for anyone visiting this resort.

All in all I would rate this 3 star rather than 4 as a maximum. For the services, this would get a 2 star rating. For the surrounding areas in the resort would give a 2 star.

Will not visit again as poor value for the prices stated...

Date of stay: April 2022
Trip type: Travelled with family
Thank Shaibin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Resort Management, General Manager at The Windflower Resort & Spa, Mysore, responded to this reviewResponded 10 April 2022

Thank you so very much for writing in with some very pertinent suggestions for us to look into and address. We would like to assure you of our efforts toward addressing the feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2022 via mobile

Good location at the foothills of Chamundeshwari hills .. this property needs renovation immediately. The hospitality by the staff is great. Food at buffet was a great spread... All the Gees moving around was such a calming sight. Carry some beer and go and make some great memories..

Room tip: Weekend is mad rush at their olive garden restaurant
Date of stay: March 2022
Trip type: Travelled with family
Thank TravelnShutterbug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Resort Management, General Manager at The Windflower Resort & Spa, Mysore, responded to this reviewResponded 10 April 2022

Thank You for your review. We are happy to share that we are in the process of renovations of our rooms and would assure you of a better quality of stay the next time.

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Reviewed 22 February 2022 via mobile

It’s a good place but can be maintained better . I visited this place with my mom and stayed for two nights . Food is amazing but service is very slow ! Washroom and the open shower was not well
Maintained so we didnot dare to use open shower ! Though it was peaceful . Took spa and Rekha was simple amazing . She took great care and ensured post spa little hacks were maintained to keep us warm .

Date of stay: September 2021
Trip type: Travelled with family
Thank 53priyab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Varca La Palms Services, General Manager at The Windflower Resort & Spa, Mysore, responded to this reviewResponded 27 February 2022

We are grateful for your feedback. We would like to assure you of our team and management taking the task up to address your feedback and ensuring a constant follow up. We hope to see you again very soon.

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Reviewed 27 December 2021

Stayed in Courtyard room where guests are treated like second class citizens. Being far there is no room service which we accepted as no other rooms were available. But when our kid got injured and could not be taken all the way to dining room, they agreed to provide room service for one meal, but only in name. The restaurant deliberately didn't pick up calls and despite repeatedly calling the reception they didn't send a person or even call back. By the time I created a fuss and got a semblance of service, my kid had slept for the night without his dinner. Property is otherwise fine, food was tasty though the restaurant service is snail paced and chaotic but it's at such times of need that a hotel and it's staff normally shine. But this place disappointed terribly. Avoid if u have kids or elderly with you. Especially the Courtyard rooms unless one prefers "step-motherly" treatment.

Date of stay: December 2021
Trip type: Travelled with family
Thank arjun238
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Windflower Services, General Manager at The Windflower Resort & Spa, Mysore, responded to this reviewResponded 4 January 2022

We are truly sorry for your experience during your stay with us. We would like to assure you that your feedback has been addressed with the concerned teams in details and along with looking into where we failed we would be taking concrete steps toward resolving the issues. We do hope for your consideration with this we assure you of our sincere efforts.

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Reviewed 20 December 2021

Booked a getaway for two days after over 3 years of staying at home. Felt completely ripped-off!

Pros - Good location away from the hustle bustle of Mysuru town Cons - Not at all senior citizen friendly. Never seen a bed which needed steps to climb up. My own lesson learnt post this trip is to ask ahead of the trip if they are senior citizen friendly and do not have beds with steps from where my parent fell a couple of times.Requested the customer service multiple times to provide an alternate room. Not a follow up nor query if we are comfortable.
Television did not work through out the trip. After daily folllow-ups someone would come and say we will be back in 5 minutes and never return. They waited for me to get tired i guess. I did get tired after 3 days. Service does not match the price paid upfront. We did not take our own car but a taxi and that was not allowed to be parked on the property for some reason. Total rip-off and an extremely poor decision on my part to select this place. You can select an alternate for cheaper and get better service.

Room tip: Ask about accessibility if you are travelling with senior citizens.
Date of stay: December 2021
    • Location
    • Rooms
    • Service
Thank Priya N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Windflower Services, General Manager at The Windflower Resort & Spa, Mysore, responded to this reviewResponded 26 December 2021

With due regret we take your feedback as a rating. May we request you to get in touch with us at aadi@thewindflower.com for us to understand your feedback and take required steps toward it.

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