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“good location”
Review of The Viceroy

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The Viceroy
Ranked #106 of 151 Mysuru (Mysore) B&B and Inns
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“good location”
Reviewed 26 February 2012

Unlike other reviewers I was not disappointed
The location was great, the rooms clean and comfortable, breakfast fine
We ate in the rooftop restaurant at night which was lovely and the view of the floodlit palace breathtaking

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Burgess Hill, United Kingdom
Level 6 Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 11 February 2012

Stayed here for a couple of nights lately and on balance it was ok for a brief stay with easy access to the Mysore Palace. The hotel is right opposite the Palace and you can easily see the light show on Sunday nights without having to go far at all.

There are loads of shops in easy walking distance including some official state shops selling local Mysore silk.

Just one thing worth noting....the local mosque is next door, so expect to be woken up at 5:30 am, but hey this is India.

The wi-fi was unavailable due to 'problem' throughout my stay, despite promises that it would be fixed, but again this is not uncommon.

Breakfast was a bit of an average experience and was about the most uninspiring breakfast I had had on any of my holidays to India. Nothing wrong with it, just a bit of a disappointment.

All in all, this hotel has the potential to be amazing. It has THE location, but would benefit from getting its act together in the kitchen / dining department. The rooftop area would be amazing to watch the Palace illuminations from if they smartened things up, but we went next door instead.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 February 2012

I was very happy with the photographs of the hotel and thought since it is a new property so it would be good, nice and clean. I picked it over Ginger because of the deal I got it.

I went Mysore in October and stayed in this hotel. On entry itself, the manager (badly dressed) instead of welcoming us, he treated us like he has done a favor to us by giving us the stay. On the first day itself we had a fight.

Since rooms were spacious, clean and had good wardrobe and LCD TV so we calmed down. Then came the surprise, there was no restaurant. If we order something then the staff will bring from their chain of viceroy hotel. some 5 - 6 kms from this property. We had another fight with the manager on food bill. He was ill mannered, misbehaved whatever the negative word I can think of.

Breakfast was served in paper plates, tea in plastic cup and same meal DON'T STAY THERE

Room Tip: DON'T STAY THERE Until you do not have options.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Naraini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 January 2012

Similar issues to those of other writers. We tried to book into the Viceroy but were inexplicably booked into the Viceroy Comforts, leading to much initial confusion. The place looks to be clean and well-decorated but scratch beneath the surface and you will be disappointed. The rooms were less than sparkling: the mirrors had not been cleaned in what seemed like years, the bedside table drawers were full of filth, the blanket on the bed was stained and ratty and there was no fresh cover sheet--so you were expected to have that gross blanket directly on you! We called for the sheet to be brought in and then had to replace the bottom one when we found a pubic hair on it. The service gentleman tried to just brush it off and tell us that is was just fine. We had to call for toilet paper. We were told that breakfast was available at 7 but when we arrived at 7:15, they were very unprepared for us. The pineapple juice was lovely, the coffee was fine and the papaya good. Breakfast consisted of 4 slices white toast, corn flakes and papaya. Disappointing overall.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mysuru (Mysore) hotels

Ghent, Belgium
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 December 2011

We hade booked a suite room for 2 days with breakfast in the Viceroy Comforts. We arrived Sunday 4 Dec at 2 pm and we checked in. We had the impression the room the gave us was not a suite room and it was not wel cleaned (sheets, towels and the whole room dirty). We complained and they gave us another room, same style. Then we asked the hotel manager that both rooms were standard rooms and not clean. Finally we received a suite room. The room was also very dirty. The staff promised to clean it and we went for a walk. At 4 pm the room was still not cleaned. We waited in the lobby, but at 5 pm no action, 6 pm no action. We went out again and returned by 9 pm. Room still dirty and only one towel. We have personally told the staff where to clean and by 10 pm our room was acceptable.
A new problem was that our room was next to the banquet hall and there was a wedding party going on. There was 88 decibel in our room till midnight. I have again spoken with the hotel manager, but he is not capable for his job as he did not take any action.
When I told him about TA, he pretended that he did not know this site. Or he is an idiot or he lies or probably both.
At 5 pm the staff prepared the banquet hall for a new party, so we had to wake up at this unreasonable hour.
Breakfast started at 8.20 am and when I asked for eggs, the staff said it was a pure veg restaurant. I told them butter and milk also is non-veg, but they were just laughing with us. I asked for the menu and there was chicken, lamb …The conclusion is that the staff is lying also.
The hotelmanager finally arrived at 10 am and refused to say goodmorning. We did not want to stay another night in this place and have checked out and went to Sandosh the Prince hotel, a true relieve.
We have also talked with the hotel manager of the President Hotel ( a hotel from the same group), and this man was very reasonable and wanted to compensate us for our experience in the Viceroy Comforts. We had the impression this hotel is far better and the staff better trained.

Room Tip: Check if your room has no windows that give access to the banquet hall. But best thing is to avoi...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frankenmarita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Viceroy

Property: The Viceroy
Address: Sri Harsha Road, Mysuru (Mysore) 570001, India
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #106 of 151 B&Bs / Inns in Mysuru (Mysore)
Price range (per night): ₹ 1,669 - ₹ 2,631
Hotel Class:3 star — The Viceroy 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
The Viceroy Hotel Mysore
Viceroy Hotel Mysore
The Viceroy Mysuru (Mysore), Karnataka

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