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“Very Poor in cleanliness & service.”

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Hotel Royale Heritage
Ranked #39 of 104 Hotels in Mysuru (Mysore)
Reviewed 3 May 2012

The hotel front end manager was very rude , cheat and liar. We arrived late night and we were given the worst room, where AC not working, bathroom in bad condition. Immediately we asked for change and he told tomorrow it shall be changed, then on further insisting, we got it changed to another room and here the bathroom was stinking with bad smell. We had no other option but to continue staying there. Food service also is very poor. Transport service was provided on demand and the driver given was a dumb fellow who hardly spoke a word from his mouth and we depended on the road-side shops for asking about the sight-seeing locations and places for shopping. The driver acted as-if he was ignorant of Mysore city and did not give a proper answer to our doubts and queries.

  • Stayed: December 2011, travelled with family
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Thank c0chin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (107)
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92 - 96 of 107 reviews

Reviewed 9 January 2012

I have just stayed @ Royal Heritage hotel 2 days ago. I got sold off for the out side looks. inside is pathetic. Service is horrible. They had bed bugs i their mattresses and i have full back rashes and got worse now. Even after informing and showing the rashes , i dint not even receive an apology! The manager stood there staring but dint say a word![--] i paid Rs.1400 to get BUG bites and i had to sleep on the floor for the rest of the night!

  • Stayed: January 2012, travelled with friends
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1  Thank battulaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

Only booked here as Cleartrip advised that it had Wi-Fi, a gym and a restaurant. It had none of these - not even a table to sit and work at. Consequently, I spent two days with the coffee table on the bed, trying to connect via roaming vodaphone - cost me a fortune. Never again.

Room Tip: This place has no restaurant, no fitness centre, no wifi and is not air conditioned in the public ar...
  • Stayed: November 2011, travelled solo
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1  Thank Timothy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2011

The hotel front end manager was very rude , cheat and liar. We (me and my husband )felt very embarassed having a fight with the manger at midnight on our anniversary.
The charged us with wrong tariff and lied on the check out timings. We were not clearly informed of the check out timings and whn we came back they told ur are late and we would charge u for the next day..we were surprised and angered by this behaviour. We had fight for an hour and their behaviour was very rude. They felt very greedy. Finally , to get rid we had to still pay some extra money, unecessarily. It spoiled our anniversary night.

We heard that many people had similar expereiences. Since it was a season in Mysore and all the hotels were full they were taking undue advantage.

Bottomline - Beware of the people and hotels in Mysore and try to avoid this hotel in all cases.

  • Stayed: June 2011, travelled as a couple
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6  Thank sheetal l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2011

This is the worst place I had ever been... First, the hotel seems to be very old. It does not look the same way how it is shown in the photos. Secondly, broken wash area. Thirdly, for the cost of Rs.2000 --- it is not worth it. Do not waste your money going there. Moreover, there was an incorrect bill given to us while checking out. Please do not go there.

Room Tip: Please do NOT opt for this place.
  • Stayed: April 2011, travelled as a couple
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6  Thank ShineBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Royale Heritage

Address: Bangalore-Nilagiri Road | Near Suburban bus Terminal, Nxt to Kalyan Jewellers, Mysuru (Mysore) 570001, India
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #39 of 104 Hotels in Mysuru (Mysore)
Price Range: ₹ 1,288 - ₹ 3,606 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Royale Heritage 3*
Number of rooms: 24
Official Description (provided by the hotel):
Introduction : Mysore, the very name reminds of heritage, princely comforts and gracious living. Mysore through its unmatched hospitality and personalised services makes an ideal destination for the discerning traveller. Hotel Royale Heritage stands synonym and is a perfect tribute to the royal and historic city of Mysore.Location:Hotel Royale Heritage is located in the heart of Mysore city between the world famous Mysore Palace and St. Philomena's Church on the Bangalore Nilagiris highway. Couple of minutes walk from Bus Station, 1.5 kms from Railway Station, and 24 hrs access to public transports like taxis and auto rickshaws. Close to zoo garden, all shopping & entertainment centres, civic offices etc..Other Services :Doctor on callSame day Laundry ServiceTravel DeskMoney Exchange24 hours Coffee ShopAcceptance of Major Credit CardsSpiritual Books on Request ... more   less 
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Also Known As:
Hotel Royale Heritage Mysuru (Mysore), Karnataka

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