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GrandMercure
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Reviewed 19 May 2022 via mobile

We have a big family, all the rooms were well sanitised,cleaned & ready before we reached. Infact on request we got late check out. Anirban,Chef Pani, ashim n la uppu team alwaz energetic n presentable to serve delicious & mouth watering food.

House keeping make us feel cool, clean & sanitised alwaz. All needs are fulfilled on top most priority.

Security & lobby are so kind & helpful to attend & welcome us with smile.

Thnx Ms.GM , Mr.Kanchan ( special thanks) to make our stay , vacation , family trip a memorable one. Infact we had multiple Sr.Citizen there need were taken upmost.

We look forward to get hosted by you guys soon.

Room tip: Pool is really good, any need or assistance reach Mr.Kanchan its solved on priority. You should try some good starters @ La Uppu. Very centrally located.
Date of stay: May 2022
Trip type: Travelled with family
1  Thank rohitkd09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 20 May 2022

Dear rohitkd09,

Thank you for your lovely review on your recent visit at Grand Mercure Mysore!
Review like yours outlining your satisfaction with our team members, is truly inspiring to our dedicated team.

We are also grateful for your loyalty with us; guest satisfaction is our number one goal and there is nothing better than achieving that. Your kind words about the service of the team are highly appreciated especially to Anirban, Chef Pani and Kanchan and team.

Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience.

Kind regards,

Sunaina Manerker
General Manager
Grand Mercure Mysore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2022

All credits goes to Grand Mercure staff and entire GM team - Stay was one of the best i have enjoyed in my lifetime. Hotel is situated central point to the city connecting all major points for shopping, visiting places etc - I would really appreciate the staff who were courtesy and able to fulfill the expectations of the customer with lots of care. Room service was one of the excellent. Room upgrade and restaurant Ambience was awesome. I and family really enjoyed and looking forward for the next stay in Mysore GM.
Thank you all for a wonderful stay in Grand Mercure.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank rajeevjp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 20 May 2022

Dear rajeevjp,

First of all, let me thank you for your fantastic review regarding your recent experience at Grand Mercure Mysore!

The most important reward for each one of us is to read that we succeeded in making your visit to Mysuru, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only our amenities and food, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience.

We would be more than happy to welcome you back again very soon.

Kind regards,

Sunaina Manerker
General Manager
Grand Mercure Mysore

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Reviewed 18 May 2022 via mobile

Rehan at the front desk made us feel comfortable from the check-in onwards. The extra bed that we needed was setup even before we reached our room though we informed only when we reached the hotel. All the staff are friendly and pleasant. The room was cozy. The breakfast was good and there is space outside the restaurant when it gets crowded. The gym is small but decent. Improvement needed on toiletries and cocktails in the bar.

Room tip: Kids of guests can be noisy
Date of stay: May 2022
Trip type: Travelled with family
1  Thank MooresRoad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 20 May 2022

Dear MooresRoad,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Set amidst the cultural capital of Karnataka, Grand Mercure Mysore has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the staff and facilities and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property. We have noted your feedback about the bath amenities and cocktails and will work on enhancing the same.

We look forward to welcoming you back again soon.

Best Regards,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore

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Reviewed 15 May 2022 via mobile

Had wonderful time in Mysore, the hospitality i received in Grand Mercure Mysore was above my expectation in Mysore. Helpful crews, wide spread of breakfast, very good selection of cocktails. Grand Mercure Mysore will be my first choice whenever I visit Mysore.

Date of stay: May 2022
Trip type: Travelled on business
Thank Maps18550661401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 17 May 2022

Dear Guest,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Set amidst the cultural capital of Karnataka, Grand Mercure Mysore has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the staff and facilities and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We look forward to welcoming you back again soon.

Best Regards,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2022 via mobile

I stayed in this hotel for one week and all I have to say is that I have an amazing time throughout my stay...Comfy rooms,delicious foods, specially the breakfast was amazing.... Endless choices on cocktails,overall lovely vibe and ambience which is worth the price..Each and every staff are truly professional,we can see smiling face of the staff all around and I feel they do it wholeheartedly...It was truly an amazing experience

Date of stay: May 2022
Trip type: Travelled on business
Thank lalramthanpuiij
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 17 May 2022

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore


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