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GrandMercure
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Reviewed 19 October 2020 via mobile

Fantastic stay as Grand Mercure Mysore has ensured safe protocol everywhere, restaurant La Uppu has good safety measures. Chef Satya and restaurant teams hospitality was impressive and they ensured served meals met our expectations... yes it did! cup cakes session was fun.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Vanisub
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 19 October 2020

Dear Vanisub,

It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavour to provide our guests with exceptional services with traditional ethos.

We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Grand Mercure Mysore. We have shared the feedback with Chef Satya and the team which will definitely motivate him to continue providing exemplary services.

Glad that we were able to create a memorable experience for you!

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines.

Thank you for kind words of appreciation once again and we look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2020 via mobile

It was a good experience with very able hands in kitchen..The room, the service, the food, the washroom. The facility left no stone unturned in making the stay memorable.thank u Cheff Satya sir for special care n cake

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Avinash18_7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 19 October 2020

Dear Avinash18_7,

It was a pleasure to know that you had a wonderful experience with us.

We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Grand Mercure Mysore. We have shared the feedback with Chef Satya and the team which will definitely motivate him to continue providing exemplary services.

At Grand Mercure Mysore we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines.

Thank you for kind words of appreciation once again and we look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

Excellent Location. Ample parking available. Waking distance (2kms) to the centre of the city. Value for money. Very courteous staff. All precautions in place. Breakfast & dinner buffet very good. Good restuarants also available close by.
Special thanks to Prerna from reservations.

Date of stay: October 2020
Thank 872clarencep
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 10 October 2020

Dear 872clarencep,

It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavor to provide our guests with exceptional services.

We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team and thank you for appreciating Prerna, we have shared the feedback with her which will definitely motivate her to continue providing exemplary services.

At Grand Mercure Mysore we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines.

Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon.

Best Regards,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020 via mobile

If you visit Mysore and have to look for an option to stay over for couple of nights or even longer ... Do consider staying at Grand Mercure. Not only is the staff ensuring to follow all the precautions in the pandemic but also have been on their toes in the last 48 hours of what we have witnessed .. as they sold out and have house full.. they probably didn't expect this to come in a pandemic.
Hats off to the entire .. and as I remember a few names, we personally want to say thanks to Prerna Suresh for handling our reservation, Mr Yogesh (Manager) for the way he's led his entire team and been leading from the front (lead by example) in tuff times, Brijit (resturant staff) for her very prompt service and adding the extra punch with her lovely smile.. while I didn't catch everyone's name ..the entire team has been a A+

Overall a Good Stay and a Memorable Time.

Food was good ..

I did not manage to click any pics this time !

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Prettycool2879
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 6 October 2020

Dear Prettycool2879,

We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.

It is always a pleasure to receive positive feedback. I will share your comments with our team especially Yogesh Bhatt, Prerna and Brijit and are delighted by your feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines.

Thank you for kind words of appreciation once again and we look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2020 via mobile

The stay at hotel grand marcue was awesome and kids love the place and hospitality. Would love to visit agian in coming years. We tried the grand marcue for the first time last night and the food was great, freshly cooked very tasty and well presented. The waiters were attentive and service overall was good. The restaurant looked to have been well placed as per soicial distancing is conserned. Overall a good meal and great value we will certainly be going back

Date of stay: September 2020
Trip type: Travelled with family
Thank Prathapsantosh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sunaina Manerker, General Manager at Grand Mercure Mysore, responded to this reviewResponded 25 September 2020

Dear Prathapsantosh,

It was a pleasure to know that you had a wonderful experience with us.

We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Grand Mercure Mysore. We have shared the feedback with the team which will definitely motivate them to continue providing exemplary services.

At Grand Mercure Mysore we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines.

Thank you for kind words of appreciation once again and we look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Mysore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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