Excellent staff. And that is what makes the difference at the end. Lots get covered if you are well taken care of. We stayed at the Junior Club Suite and it was a well decorated and spacious room. The food at La Uppu was great with taste to match the buds of both Indian and International travelers. The room service was excellent.
We took the cab from the hotel travel desk and Jeevan did a great job at arranging a good car and driver for Coorg etc. The local travel can be done by Uber and Ola even though both the providers have limited options on sedan category. You will only get small cabs which can seat four people at max. The hotel location is strategic. It is like couple of miles from the railway station.
Check in process can be improved. It took them a good time to get me in even though I had done prior check in using Accor hotels mobile app. All in all a wonderful stay. More