We reached the hotel around 2 hours early but altough the rooms were vacant they didn't allow early checkin. We have to wait in the reception area only. There is no staff in the reception to welcome you. Manager comes after 12:00 PM. Somehow we got the room 15 minutes before 12:00 PM (Check-in) time. The room was not as per the expectation and pictures shown on the website. There was no towel, soaps, toilet paper. The bedsheet and pillow covers were dirty. The quilt was also quite old and dirty. We ordered one extra blanket in hope of getting cleaned one but it was in fact more bad smelling and dirty.
They do not offer filter water, they call tanker and just filter the water by cloth while emptying the water tanker to their underground reservior.
It seems that management is looking to shut it down very soon with their poor service in all the area.
Location is 5Km from Shimla, thus you have to catch the taxi, bus or your own car whenever going to Shimla Mall Road. No good view from the hotel you can only see the traffic on the road moving.
I would not suggest this hotel from any perspective to anyone, simply waste of money.
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- Also Known As:
- Hotel De Park Shimla, Himachal Pradesh